02 91881577

NBN LEAD-IN CABLE TEMP REPAIR FOR HFC COAXIAL

Temparary NBN Coaxial HFC Lead-In Cable and Conduit Repair  Field Job Description This customer had cut through his communications pipe carrying his Foxtel cable and his Telstra copper line. The copper line was not damaged, but the Foxtel cable and the conduit was...

DAMAGED LEAD-IN CABLE – PADDINGTON

Damaged Lead-In Cable Paddington Field Job Description Customer has had bad crackles on the line 12 months then about 2 months Ago the phone died completely. We came out today to find and fix the problem. The lead in cable passes through the front of the house and...

SLOW AND FLUCTUATING ADSL SPEEDS – GYMEA BAY

Slow & Fluctuating ADSL Speeds of 0.21 Mbps to 2.2 Mbps Field Job Description Customer had a faulty adsl filter that was not letting the dial tone pass through. But the customer is still getting super slow speeds that are intermittent between 0.21 and 3.5 Mbps....

SLOW INTERNET SPEED A SIDE OF MDF – CAMPERDOWN

Slow Internet Speed on A Side of MDF – Camperdown Field Job Description Customer had ongoing problems with their adsl speeds ever since being connected in Feb 2017. They have had 4 Telstra techs out and each time the tech fixed something out on the street and...

NO DIAL TONE ON TELSTRA LINE – CARINGBAH

No Dial Tone On Telstra Line – Caringbah Field Job Description Customer phone and internet went completely dead on Saturday. He spoke to Optus and they told him it was a problem with the internal. Job Details Telco/ISP Optus Date 07/08/2017 Tech Jason Kearney...

CRACKLE ON LEAD-IN CABLE – CONNELLS POINT

Crackle On Line Network Fault Field Job Description Field Job Description: Customer has been getting a crackle on the line for over 1 month he has had 3 to 4 techs come out to try to fix this problem. The last tech from Telstra who came out spent about 1.5 hour out in...

NBN MODEM INSTALLED IN STUPID LOCATION- CROOBYAR

NBN Modem Installed in inaccessible location Field Job Description Customer has just moved into a house in Croobyar and had NBN installed. On the day of the installation the Telstra contractor for NBN told the customer that the only place that he could install the...

NO INTERNET WORKING AT MDF – WENTWORTHVILLE

No Internet at MDF – Wentworthville Field Job Description 5 weeks ago, after the installation the modem worked for 7 days then stopped working and they couldn’t connect to the internet. They Called their provider and had troubles getting them to take...