02 91881577

Connecting Phones To NBN Service – Alfords Point

Field Job Description

This client had just connected to an NBN service via Coax cable on the Foxtel network. He wanted a cheap and simple solution to get his PSTN phone service working. He had both phone and data on his NBN Optus service. He called us out to make it all work.

Job Details

Telco/ISP Optus
Date 11/07/2017
Tech Jason Kearney
Address Alfords Point

  • Telstra Network Fault 0%
  • Internal Wiring Fault 0%
  • Job Resolution 100%

Conclusion

I disconnected the lead in cable at the luka box and capped off the cables. Then plugged a lead from the socket in the study to the modem phone port now all is working ok. He had 50 volts feeding in from the Telstra copper network still, so when he plugged his lead into the socket he was getting an engaged tone one the line. This was a quick fix and we have another happy customer.

PLEASE USE THIS ONLINE REPORT IN CONJUNCTION WITH YOUR PDF REPORT THAT WAS EMAILED TO YOU TODAY. THANKS FOR USING OUR SERVICE.

IPS PROMISED

INITIAL SPEED TEST

FINAL SPEED TEST

We are Sydney’s most trusted and reputable ACMA approved telephone technician service. We make phone line repairs easy, getting the job done right the first time, and helping you deal with your Telco or ISP if we find the phone line or internet fault is in the Telstra network. These reports help our clients in dealing with their ISP, and they help your ISP to get the problem solved faster. We provide a range of services from phone line repair and phone line installation to data cabling and NBN services. If you have slow ADSL speeds or a phone line fault, get in touch 02 91881577

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