Engaged Tone Instead of Dial Tone – Newtown
Field Job Description
Customer has had no dial tone or internet just an engaged signal on the line. I went to the MDF tested with lines test set on b side going back to the socket and all was testing within spec. I ran a new jumper wire just to take that out of the equation also. I checked the line on the A side and the engaged signal was on the lead in cable. This is 100 % a network issue.
- Telstra Network Fault 100%
- Internal Wiring Fault 0%
- Job Resolution 100%
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