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We have provided you with a few videos that help explain so the most common asked questions we receive on a daily basis. Over the coming months and years we hope to expand our video FAQ page to hold the top 20 questions that we get asked about phone line installation, fault finding and methods we use to provide you with our 1st class service. SECURE A COM enjoys being a little different how we do things, like giving you the convenience of booking online and integrating new technologies to help you have a great experience when using our website. If you think we can be doing something a little different please get in touch and let us know. We hope you question have been answered here but if it hasn’t then please feel free to get in contact and leave your question and we will respond to you ASAP. 




How come you charge a call out fee?

How long does it take to fix a fault.

How does your pricing work?

Do you do same day service?

How long does it take to repair a Lead in Cable

What is MDF Jumpering ?