02 91881577

Internal Wiring Problem – Heathcote

Field Job Description

This client had 4 sockets inside his house and ever since he had his service connected only one of the phone sockets inside his house worked. He wanted to set up his modem in another room, so he wanted to get all his phone sockets working. His phone line that was working was working perfectly so we knew there was a possible open circuit on his other phone sockets somewhere.

Job Details

Telco/ISP Optus
Date 14/07/2017
Tech Jason Kearney
Address Heathcote

  • Telstra Network Fault 0%
  • Internal Wiring Fault 100%
  • Job Resolution 100%

Conclusion

At the socket that was working was a double gang phone socket which only one of them had a dial tone. I pulled off the plate a had a look and found there were two separate Cat6 cables going to each socket. One Cat6 went directly to the Telstra lead in cable, and the other socket daisy chained around to the other sockets. It was a simple fix as I just needed to complete the circuit between them with a small piece of jumper wire. Problem solved.

SECURE A COM - Conclusion to this job
PLEASE USE THIS ONLINE REPORT IN CONJUNCTION WITH YOUR PDF REPORT THAT WAS EMAILED TO YOU TODAY. THANKS FOR USING OUR SERVICE.

IPS PROMISED

INITIAL SPEED TEST

FINAL SPEED TEST

We are Sydney’s most trusted and reputable ACMA approved telephone technician service. We make phone line repairs easy, getting the job done right the first time, and helping you deal with your Telco or ISP if we find the phone line or internet fault is in the Telstra network. These reports help our clients in dealing with their ISP, and they help your ISP to get the problem solved faster. We provide a range of services from phone line repair and phone line installation to data cabling and NBN services. If you have slow ADSL speeds or a phone line fault, get in touch 02 91881577

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