Field Job Description
This customer had moved into a new house in Roseville and wanted to get the phone sockets working to be able to use the phone and internet. They had connected with Optus and couldn’t find a socket that worked in the house. Optus tech had been and told the customer that the phone line and ADSL should be working.
- Telstra Network Fault 0%
- Internal Wiring Fault 100%
- Job Resolution 100%
This one was an easy fix as there was one socket that was working in a cupboard that was previously used for the back to base alarm. Behind this socket was two other cat5 cables that were not connected, we joined them to the working pairs and then the other socket in the lounge room worked. All testing ok.
INITIAL SPEED TEST
FINAL SPEED TEST
We are Sydney’s most trusted and reputable ACMA approved telephone technician service. We make phone line repairs easy, getting the job done right the first time, and helping you deal with your Telco or ISP if we find the phone line or internet fault is in the Telstra network. These reports help our clients in dealing with their ISP, and they help your ISP to get the problem solved faster. We provide a range of services from phone line repair and phone line installation to data cabling and NBN services. If you have slow ADSL speeds or a phone line fault, get in touch 02 91881577
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We go that extra mile to help get our customers phone and internet service working quickly and painlessly. We can help inform your ISP with the technical info if the fault is on their end to get you up and running.
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