02 91881577


Call: 02 9188 1577

Having problems with your NBN service? It could be your internal cabling, sockets or equipment.

Have you been told by your ISP that you need an ACMA technician to check for faults with your NBN service? If you are experiencing slower internet speeds of even dropouts it could be from an internal wiring issue or even a socket or it termination. We are the go to company in Sydney for NBN faults past the NTD. We have the latest in testing equipment to test and locate fault in your internal home phone or data cabling.




There can be many reasons why your NBN internet speeds may have slowed down or stopped altogether. Usually the best thing to do when you are experiencing a disruption with your NBN service is to call your ISP (internet service provider) ex. TPG Telstra, IiNet and have them run a test from there end first. If they report there is no outages and the test come back clear on their end, it may be an internal wiring issue or even a problem with the equipment.

This is a problem that will need to be handled by private technician who hold ACMA accreditations and hold an Austel license. We have been working with our clients to help them get the best out of their NBN service since the very beginning of the NBN rollout. In fact, we had been smart wiring homes for optimal internet, data and WIFI before the rollout, advising and wiring homes for the future, so when NBN eventually roll into town, they were ready.

So, now NBN is hear, and you want to take full advantage of your NBN speeds, and when the internet slows down that is a problem. Sometimes it be something as overlooked as a WIFI signal strength issue. If home is large and built of brick this can be an issue getting a good even WIFI signal throughout your home. To find out 7 ways to boost your WIFI signal.

We come across many things on our day to day service calls you our Sydney clients that affect their NBN internet service. A lot of the time when someone moves over to NBN they not be aware that the old-style telephone sockets they may be using to distributing a FTTN service could be corroded or faulty causing your service to slow down or even stop. Loose connections are another problem we come across at the socket, or at junction points under the house or NBN or Telstra box at the side of your home.

But one of the main issue we see is very old internal cabling supply the NBN modem/router. So, of the older homes in Sydney had been wired with a very thin either multi strand or single core copper cable. This insulation on this cable that keeps the 2 copper cores from touching can break down over time and become brittle and hard. This can cause slower speeds and dropouts on your NBN service.

We can test your internal cabling for potential issue and repair or replace this cable. All our Sydney internet technician are licensed and registered cablers with the ACMA (Australian Communications & Media Authority) who are the regulators for the Telecommunications industry. So if you have any questions regarding our service feel free to get in touch band speak to one of our technician who may be able to diagnose your internet problems over the phone.


If you are experiencing faults, or any kind of problem with your NBN service it is usually detectable in your internet speeds. Depending on the plane you are on with your ISP the speeds will vary. If you know what NBN speeds you should get run a quick speed test and see if you may have an NBN fault.



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Our Office

25/23-29 Willock Ave Miranda

Sydney NSW 2228

02 9188 1577