NBN FTTN Slowed by half speed tested directly on copper lead-in
Field Job Description
So we came out today as this customer was told by Telstra that he had an internal wiring issue that was causing he speeds to be slow. He has one internal cable from the Telstra box to a single socket in the kitchen.The internal cable tests fine and St he socket is new.I connected the router directly to the Telstra lead in cable and speeds where the same as inside (see video)
This is a network problem as you can clearly see in the video we are connected directly to the network cable as this is a fibre to the node nbn connection. Telstra will need to send out a tech to make repairs.
SPEED TEST RESULTS
INITIAL SPEED TEST
TEST ON NETWORK
FINAL SPEED TEST
- SHOULD ASK ISP TO COVER OUR INVOICE COST 100%
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