02 91881577

No Dial Tone On Telstra Line – Caringbah

Field Job Description

Customer phone and internet went completely dead on Saturday. He spoke to Optus and they told him it was a problem with the internal.

Job Details

Telco/ISP Optus
Date 07/08/2017
Tech Jason Kearney
Address Caringbah

  • Telstra Network Fault 100%
  • Internal Wiring Fault 0%
  • Job Resolution 20%

Conclusion

I showed up today the customer has three sockets inside the house. I disconnected the lead in cable from the internals and found no dial tone on the line. I tested the internal cables and all were testing fine.This is 100 % a network issue.

SECURE A COM - Conclusion to this job
PLEASE USE THIS ONLINE REPORT IN CONJUNCTION WITH YOUR PDF REPORT THAT WAS EMAILED TO YOU TODAY. THANKS FOR USING OUR SERVICE.

IPS PROMISED

INITIAL SPEED TEST

FINAL SPEED TEST

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