02 91881577

No Internet at MDF – Wentworthville

Field Job Description

5 weeks ago, after the installation the modem worked for 7 days then stopped working and they couldn’t connect to the internet. They Called their provider and had troubles getting them to take action on this job. The real estate sent out an electrician to look at it but couldn’t find a problem.

Job Details

Telco/ISP Dodo
Date 26/07/2017
Tech Jason Kearney
Address Wentworthville

  • Telstra Network Fault 100%
  • Internal Wiring Fault 100%
  • Job Resolution 20%

Conclusion

I put my f set on the socket and traced the line to the MDF and found that there was no voltage on the network side. We have a nice clear tone and t internal cables are testing fine this is 100% a network issue. Upstairs in the unit the electrician that the real estate had send out had disconnected the two internal cables for some reason, so I reconnected them. But the Dodo will need to contract Telstra to come out and get this service working again.

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