02 91881577

No Tag or Cable Details To Complete MDF Connection

Field Job Description

This customer has just had a new connection, we came out today to connect up the customers socket from the mdf. We found the pair on the b side of the MDF but there was no tag from the telstra tech. We spoke to Iinet and they couldn’t provide cable details

Job Details

Telco/ISP IINet
Date 13/09/2017
Tech Jason Kearney
Address Hurstville

  • ISP Issue 100%
  • Internal Wiring Fault 0%
  • Job Resolution 50%

Conclusion

We have arranged with Iinet to send back a telstra tech who will run a jumper at the MDF and get this customer connected as they should have left a tag the first time.

PLEASE USE THIS ONLINE REPORT IN CONJUNCTION WITH YOUR PDF REPORT THAT WAS EMAILED TO YOU TODAY. THANKS FOR USING OUR SERVICE.

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We are Sydney’s most trusted and reputable ACMA approved telephone technician service. We make phone line repairs easy, getting the job done right the first time, and helping you deal with your Telco or ISP if we find the phone line or internet fault is in the Telstra network. These reports help our clients in dealing with their ISP, and they help your ISP to get the problem solved faster. We provide a range of services from phone line repair and phone line installation to data cabling and NBN services. If you have slow ADSL speeds or a phone line fault, get in touch 02 91881577

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