02 91881577

Phone Line & Socket Repair Due To Water Damage – Artarmon

 

Field Job Description

This client has a burst water pipe in the shower, which flooded her unit. On the opposite side of the wall to the shower was her phone socket. This socket and cable were severely damaged due to the water that had got into the cable and socket and corroded all the metal components. This client had not had any dial tone for 1 month. This is a standard pots line with no ADSL.

 

Job Details

Telco/ISP Optus
Date 25/08/2017
Tech Jason Kearney
Address Artarmon

  • Telstra Network Fault 0%
  • Internal Wiring Fault 100%
  • Job Resolution 100%

 

Conclusion

To repair this line, we needed to get to a bit of cable that was not water damaged so we could connect a new piece of cable and socket. As you can see from this video we had to take a some of the wall to get access to a good bit of cable, we had to split the existing conduit also to make this happen. Once we had got the good bit of phone cable we connected a new piece of 2 pair

 

SECURE A COM - Conclusion to this job

cable with scotch locks, and mounted a new socket, and now the customer has a working service with a clear dial tone. This customer should be reimbursed by her insurance company as this cost should be part of her water damage claim.

PLEASE USE THIS ONLINE REPORT IN CONJUNCTION WITH YOUR PDF REPORT THAT WAS EMAILED TO YOU TODAY. THANKS FOR USING OUR SERVICE.

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INITIAL SPEED TEST

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We are Sydney’s most trusted and reputable ACMA approved telephone technician service. We make phone line repairs easy, getting the job done right the first time, and helping you deal with your Telco or ISP if we find the phone line or internet fault is in the Telstra network. These reports help our clients in dealing with their ISP, and they help your ISP to get the problem solved faster. We provide a range of services from phone line repair and phone line installation to data cabling and NBN services. If you have slow ADSL speeds or a phone line fault, get in touch 02 91881577

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