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RELOCATING NBN HFC ROUTER AND SOCKET & FIXING WIFI BLACKSPOTS

TECHNOLOGY

NBN – HFC

SERVICE TYPE

NBN SERVICES 

JOB TYPE

INSTALLATION

GEO LOCATION

NORTH SYDNEY

DATE

26/09/2017

Field Job Description

This customer called us out as he wanted to move the location of his HFC socket and router from his lounge room to his office. NBN had just connected the router to an existing Foxtel cable that the client didn’t use but I was in the lounge room and they were already having troubles getting a good Wi-Fi signal throughout the house because of the size and make of the house. The house is constructed of mostly brick and concrete, and Wi-Fi signal have trouble getting through this dense material.

So, we gave the client some options on the best way to handle this problem. He wanted the quickest and most cost-effective method of delivering the service he required.

  1. Leave NBN HFC box in existing location and run a data cable to office and add a switch for WIFI access point and direct LAN cable to computers and printers.
  2. Just move the NBN HFC box and router to the office location
  3. Move NBN HFC box and router to the office and at the same time and in the same conduit run a cat6 data cable back to the lounge room for their Fetch TV and device usage.

We decided on number three as this would give them the router in the office which is where they wanted it but by adding the cat6 cable now they can add a WIFI access point in the lounge room to remove the WIFI blackspot they are having in this large house.

They were limited in running the cable through ceilings and under house as the house is slab and brick. So, in consultation with strata, we go the go ahead to run external on the house.

It is not very pretty to look at, but we really didn’t many options when it come to this cable run.

Technician Conclusion 

All the cable where run and tested and the customer was very pleased that we had solved his problem for him.  If you are looking to relocate your NBN HFC router and socket, get in touch.

Jason Kearney

Senior Techncian, Attending Technician

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Job Completion

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Difficulty Level

SPEED TEST RESULTS 

IPS PROMISED

INITIAL SPEED TEST

TEST ON NETWORK

FINAL SPEED TEST

%

NETWORK ISSUE

%

CUSTOMER ISSUE

  • SHOULD ASK ISP TO COVER OUR INVOICE COST 0%

TEST YOUR INTERNET SPEED NOW 

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