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NBN HFC CABLE RUN FOR BEST ROUTER LOCATION

TECHNOLOGY

NBN – HFC

SERVICE TYPE

NBN SERVICES 

FAULT FOUND IN

INTERNAL

GEO LOCATION

Oyster Bay

DATE

04/10/2017

Field Job Description

This Customer has had NBN out twice as they wanted to install the NBN router behind the TV in the living room, that is where there Foxtel socket is. As you can see from this video this customer had a LAN wired network set up in their home, and installing the router in this location would not work for them.

Technician Conclusion 

By running a separate RG6 cable before they come back for the installation tomorrow we have made the NBN installation technicians job very easy, and now this customer gets exactly what that want.

Jason Kearney

Senior Techncian, Attending Technician

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Job Completion

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Difficulty Level

SPEED TEST RESULTS 

IPS PROMISED

INITIAL SPEED TEST

TEST ON NETWORK

FINAL SPEED TEST

%

NETWORK ISSUE

%

CUSTOMER ISSUE

  • SHOULD ASK ISP TO COVER OUR INVOICE COST 15%

WARRANTY EXPIRES

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Hour(s)

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Minute(s)

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LATEST NEWS AND ADVICE 

NBN BOX AND MODEM RELOCATION – NTD RELOCATION

NBN BOX AND MODEM RELOCATION – NTD RELOCATION

RELOCATING YOUR NTD OR NBN BOX TO A SUITABLE LOCATION  With NBN ramping up its installation across Australia, we are receiving an increasing amount of angry NBN customers calling up for help with the impractical location NBN contractors are installing...

TELSTRA COMPLAINTS | FAULTS IN THE TELSTRA NETWORK

TELSTRA COMPLAINTS | FAULTS IN THE TELSTRA NETWORK

Telstra Complaints "Telstra told me the fault was my internal wiring but it was in the Telstra Network" Over the last two years the number of jobs we have attended for our clients that have turned out to be faults in the Telstra Network is on the rise, and the amount...

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