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FAULT FOUND IN NETWORK – BAULKHAM HILLS

Fault Found In Telstra Network – Baulkham Hills Field Job Description Customer is having phone calls drop out, and sometime the phone will only ring twice or max of five rings. He is paying for a caller I’d service and is not having the numbers show up. I...

ENGAGED SIGNAL ON OPTUS LINE – NEWTOWN

Engaged Tone Instead of Dial Tone – Newtown Field Job Description Customer has had no dial tone or internet just an engaged signal on the line. I went to the MDF tested with lines test set on b side going back to the socket and all was testing within spec. I ran...

PHONE LINE DISCONNECTED AT MDF LANE COVE

Phone & Internet Disconnected at the MDF – Lane Cove Field Job Description Customer has no dial tone on the line. She has been told by her isp that the problem was an internal issue and should contract a private technician. We came out today and found that...

CRACKLE ON PHONE LINE NETWORK – WAHROONGA

Customer with Crackle On the Line – Wahroonga Field Job Description Since December 2016 the customer has had a crackle on the line. They had a Telstra technician attended on the 3rd of April to try to make repairs. He changed a socket in the lounge room and told...
TELSTRA COMPLAINTS | FAULTS IN THE TELSTRA NETWORK

TELSTRA COMPLAINTS | FAULTS IN THE TELSTRA NETWORK

Telstra Complaints “Telstra told me the fault was my internal wiring but it was in the Telstra Network” Over the last two years the number of jobs we have attended for our clients that have turned out to be faults in the Telstra Network is on the rise, and...