02 91881577

SLOW SPEED IN NETWORK – CASTLE HILL

Super Slow Internet Speeds – Castle Hill Field Job Description Customer has had slow internet speeds for over a week. He rang IINet and they have now sent out 2 lots of technician to find and fix the fault but the speeds have still been slow. They told him to...

MDF JUMPERING -EARLWOOD SYDNEY

MDF Jumpering Earlwood Field Job Description This customer had not had a working service for three weeks, she didn’t know she needed MDF A to B Jumpering. Finally, after a tech came out as a fault he informed her she need to get an ACMA technician to provide MDF...

SHORT CIRCUIT ON LINE – CARINGBAH

Short Circuit On Internal Phone Line – Caringbah Field Job Description Client have been have problems with the phone and internet as it keeps dropping out on a regular basis. He had Telstra out here a week ago to check the network side of the line, which he...

NO SYNC WITH EXCHANGE – GLENWOOD

No Sync On Modem – Glenwood Field Job Description Client just moved into house and had NBN connected with Iinet. Client was told by the real estate who was told by the landlord that for the internet to work he had to plug into the male lead that was hanging out...

NO DIAL TONE ON LINE – OYSTER BAY

FAULT IN THE TELSTRA NETWORK – OYSTER BAY Field Job Description Customer has been experiencing Problems with their phone and internet. They have had three techs out from Telstra over the last 2 months and they have told the customer they have done all the can...

CRACKLE ON PHONE LINE NETWORK – WAHROONGA

Customer with Crackle On the Line – Wahroonga Field Job Description Since December 2016 the customer has had a crackle on the line. They had a Telstra technician attended on the 3rd of April to try to make repairs. He changed a socket in the lounge room and told...