02 91881577

DAMAGED LEAD-IN CABLE – PADDINGTON

Damaged Lead-In Cable Paddington Field Job Description Customer has had bad crackles on the line 12 months then about 2 months Ago the phone died completely. We came out today to find and fix the problem. The lead in cable passes through the front of the house and...

NO DIAL TONE ON TELSTRA LINE – CARINGBAH

No Dial Tone On Telstra Line – Caringbah Field Job Description Customer phone and internet went completely dead on Saturday. He spoke to Optus and they told him it was a problem with the internal. Job Details Telco/ISP Optus Date 07/08/2017 Tech Jason Kearney...

BACK TO BASE ALARM | PHONE LINE SHORT CIRCUIT

Short Circuit On Phone Line – Miranda Field Job Description This customer was informed by their alarm company that they had no working phone line on their back to base alarm system. They had run tests and determined that the issue was an issue with the phone...

PHONE LINE DAMAGED BY BUILDERS – BRONTE

Phone Lines Damaged By Builders Field Job Description This client is in the process of getting an extension on the Bronte home. At some point a week ago the phones and internet went dead. They had Telstra come out to investigate and the Telstra technician found that...

CLIENT DISCONNECTED – KIRRAWEE

Main Business Line Not Working – Kirrawee Field Job Description Client had a tech out from telstra to fix their internet service. They fixed the internet service which was on a different number but disconnected the number for their main business line. They now...

SHORT CIRCUIT ON LINE – CARINGBAH

Short Circuit On Internal Phone Line – Caringbah Field Job Description Client have been have problems with the phone and internet as it keeps dropping out on a regular basis. He had Telstra out here a week ago to check the network side of the line, which he...

DAMAGED PHONE LINE – ARTARMON

DAMAGED PHONE LINE – ARTARMON Field Job Description Customer has just moved into unit and had phone connected but had no dial tone. Optus had come out to the job and it is working ok at the MDF. This unit had a flooding problem that got into the walls. Strata is...

DAMAGED PHONE LINE – MOSMAN

Phone Line Cut Under Sink – Mosman Field Job Description Customer has just moved into a unit, and had Telstra and Optus come out to do the connection from MDF to unit, but they found that the cable from the socket to the MDF has been cut under the sink during...

NEW AERIAL LEAD IN CABLE – LANE COVE

New Aerial Lead In Cable – Lane Cove Field Job Description Called to a job today to replace an aerial lead in cable that had been incorrectly repaired when it should have been replaced. This client had spoken with us 12 months before and we recommended them...

NO DIAL TONE ON LINE – OYSTER BAY

FAULT IN THE TELSTRA NETWORK – OYSTER BAY Field Job Description Customer has been experiencing Problems with their phone and internet. They have had three techs out from Telstra over the last 2 months and they have told the customer they have done all the can...

FAULTY LEAD IN CABLE – RIVERWOOD

Faulty Lead-in Cable – Riverwood Field Job Description Customer has moved into a new house and have had no internet or phone since the 20th of March 2017. Customer had spoken to dodo who told her that the issue was internal wiring inside the house and needed to...

LEAD IN CABLE DAMAGED – FRESHWATER

Lead-In Cable Damaged – Freshwater Field Job Description Customer has lost internet service. They had a tech call out on the between the 16 and 18 of may to find out what the issue was. He told the customer the problem was with the lead in cable but he was not...

ENGAGED SIGNAL ON OPTUS LINE – NEWTOWN

Engaged Tone Instead of Dial Tone – Newtown Field Job Description Customer has had no dial tone or internet just an engaged signal on the line. I went to the MDF tested with lines test set on b side going back to the socket and all was testing within spec. I ran...

PHONE LINE DISCONNECTED AT MDF LANE COVE

Phone & Internet Disconnected at the MDF – Lane Cove Field Job Description Customer has no dial tone on the line. She has been told by her isp that the problem was an internal issue and should contract a private technician. We came out today and found that...