02 91881577

NO DIAL TONE ON TELSTRA LINE – CARINGBAH

No Dial Tone On Telstra Line – Caringbah Field Job Description Customer phone and internet went completely dead on Saturday. He spoke to Optus and they told him it was a problem with the internal. Job Details Telco/ISP Optus Date 07/08/2017 Tech Jason Kearney...

INTERNAL WIRING FAULT – ROSEVILLE

Phone Line Repair Roseville Field Job Description This customer had moved into a new house in Roseville and wanted to get the phone sockets working to be able to use the phone and internet. They had connected with Optus and couldn’t find a socket that worked in the...

INTERNAL WIRING FAULT – HEATHCOTE

Internal Wiring Problem – Heathcote Field Job Description This client had 4 sockets inside his house and ever since he had his service connected only one of the phone sockets inside his house worked. He wanted to set up his modem in another room, so he wanted to...

CONNECT PHONES TO NBN – ALFORDS POINT

Connecting Phones To NBN Service – Alfords Point Field Job Description This client had just connected to an NBN service via Coax cable on the Foxtel network. He wanted a cheap and simple solution to get his PSTN phone service working. He had both phone and data...

CLIENT DISCONNECTED – KIRRAWEE

Main Business Line Not Working – Kirrawee Field Job Description Client had a tech out from telstra to fix their internet service. They fixed the internet service which was on a different number but disconnected the number for their main business line. They now...

ENGAGED SIGNAL ON OPTUS LINE – NEWTOWN

Engaged Tone Instead of Dial Tone – Newtown Field Job Description Customer has had no dial tone or internet just an engaged signal on the line. I went to the MDF tested with lines test set on b side going back to the socket and all was testing within spec. I ran...