02 91881577

DAMAGED LEAD-IN CABLE – PADDINGTON

Damaged Lead-In Cable Paddington Field Job Description Customer has had bad crackles on the line 12 months then about 2 months Ago the phone died completely. We came out today to find and fix the problem. The lead in cable passes through the front of the house and...

SLOW INTERNET SPEED A SIDE OF MDF – CAMPERDOWN

Slow Internet Speed on A Side of MDF – Camperdown Field Job Description Customer had ongoing problems with their adsl speeds ever since being connected in Feb 2017. They have had 4 Telstra techs out and each time the tech fixed something out on the street and...

NO DIAL TONE ON TELSTRA LINE – CARINGBAH

No Dial Tone On Telstra Line – Caringbah Field Job Description Customer phone and internet went completely dead on Saturday. He spoke to Optus and they told him it was a problem with the internal. Job Details Telco/ISP Optus Date 07/08/2017 Tech Jason Kearney...

NBN DROPOUT AND SLOW SPEED – HINCHINBROOK

Slow Internet Speeds and Dropouts – Hinchinbrook Field Job Description Customer has been getting slow speed on his new NBN connection. The speeds are jumping between 3 Mbps to 30 Mbps. When the modem is disconnected from a socket and then reconnected it takes...

SLOW SPEED IN NETWORK – CASTLE HILL

Super Slow Internet Speeds – Castle Hill Field Job Description Customer has had slow internet speeds for over a week. He rang IINet and they have now sent out 2 lots of technician to find and fix the fault but the speeds have still been slow. They told him to...

CLIENT DISCONNECTED – KIRRAWEE

Main Business Line Not Working – Kirrawee Field Job Description Client had a tech out from telstra to fix their internet service. They fixed the internet service which was on a different number but disconnected the number for their main business line. They now...

SLOW INTERNET SPEED – GUILFORD

Slow Internet Speeds For Unit – Guilford Field Job Description Client had internet connected 2 weeks ago and has been getting very slow speeds of 2 Mbps on average. They had Telstra tech it here twice, and they told the client that they had a bridge tap on the...

NO DIAL TONE ON LINE – OYSTER BAY

FAULT IN THE TELSTRA NETWORK – OYSTER BAY Field Job Description Customer has been experiencing Problems with their phone and internet. They have had three techs out from Telstra over the last 2 months and they have told the customer they have done all the can...

FAULTY LEAD IN CABLE – RIVERWOOD

Faulty Lead-in Cable – Riverwood Field Job Description Customer has moved into a new house and have had no internet or phone since the 20th of March 2017. Customer had spoken to dodo who told her that the issue was internal wiring inside the house and needed to...

LEAD IN CABLE DAMAGED – FRESHWATER

Lead-In Cable Damaged – Freshwater Field Job Description Customer has lost internet service. They had a tech call out on the between the 16 and 18 of may to find out what the issue was. He told the customer the problem was with the lead in cable but he was not...

FAULT FOUND IN NETWORK – BAULKHAM HILLS

Fault Found In Telstra Network – Baulkham Hills Field Job Description Customer is having phone calls drop out, and sometime the phone will only ring twice or max of five rings. He is paying for a caller I’d service and is not having the numbers show up. I...