Has your internet speed slowed to a crawl? ADSL help is on the way.
Just a few of the reason we stand above the rest. Servicing Sydney now.
When it comes to ADSL fault finding and repairs we have you covered on every level. We can find and repair faults in your internal wiring, and we can also test and report on any network related faults on your ISP’s end. We are a trusted and reliable company, with thousands of happy customers, and because of this some of the major isp’s reffer us to thier clients.
We provide online reports that live on this website, so sharing the link with your ISP is easy.
Smart Testing Units
Our techs carry state of the art xvdsl testing units, to get accurate and true results.
We keep ahead of the curve, and bring our valued clients our years of experience and drive.
Your technician will be fully licenced and resisted with the Telco regulator the ACMA
Your Client Portal
All our clients are give access to their own private and secure client portal. This secure connection will give you access to take control of your bookings. Share documents and images with us related to projects. Make secure payment, and ask question to telecommunications professionals.
Get faster adsl speeds
Fixing your ADSL internet service, is usually a quick and simple procedure if you have the right tech with the right training and gear. We test to see what the maximum speed is coming in on the Telstra network cable, then once we have a good benchmark we will get that same speed working at your ADSL modem.
If we discover the fault is in the Telstra network, we will document the results and write a full service report, if needed record a video detailing exactly the issues, so you and your ISP will have no doubt.
Perform an Isolation Test
Perform a simple isolation test to see if your speeds improve.
Unplug all phones, fax machines
Remove the ADSL filter from the socket.
Plug only the modem into the socket
Turn off you modem for 30 secs then turning it back on again.
If you now get sync and internet perform a speed
If you have done this test and your speeds come back up there is a good chance that something you had plugged into one of the other sockets is causing you the problem. Then start plugging one thing back in at a time as you perform a speed test after each new item is plugged back in.
I love my job, it’s the best feeling to solving problems for my clients.
I am the head technician for the Sydney area. I have working in the telecommunications industry every since Telstra privatised in the late 90’s. I love all things technology based, so telecommunications was the perfect fit for me.
Jason Kearney, Head tech for Sydney
Ready to get started?
Get in touch, or book a ADSL service call.