ATTENTION! HAVE YOU JUST MOVED INTO A UNIT, APPARTMENT, FACTORY, OFFICE OR SHOPPING CENTRE?
Finally! An MDF Jumpering Service That Takes Care Of You From Start To Finish.
You are here because you need an MDF connection AKA MDF Jumpering. This is to connect your internal cabling to the NBN network.
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Finally…A Quick & Easy Way To Connect Your Socket Into the MDF Room. MDF Jumpering
Have you been told by your ISP you need MDF Jumpering? We provide MDF jumpering to most parts of Sydney. NBN or Telstra will only take your line to the A-side of the MDF you need and ACMA approved telephone technician to take it the rest of the way.
For our full-service MDF jumpering service we will connect you at the MDF, check for any line faults and if we find one repair it, if it is not tagged by the ISP we will contact them and get cable details, set up your modem, and make sure it works, run a speed test, then provide you with a full report when we have finished.
For Your MDF Jumpering To Run Smoothly On The Day. Read This.
On the day your Technician will arrive there are a couple of things that you may need to do to make sure that everything runs smoothly. The first thing is to make sure that someone will be home to let our technician into your home or business. Your tech will need to plug a device called an F-Set into your phone socket so we can trace your phone line back to the MDF. The second thing is to make sure that the MDF jumpering tech can gain access to the MDF.
If you live in a unit block with an underground car park your MDF will usually be located here. Most of the time it will be in the same room as your electrical meters. Sometimes security passes may need to be issued to our tech in some of the larger. If you already know where the MDF is inside your building, that’s great, but if you don’t you may need to ask someone in the know where it might be located.
What If There Is A Fault On My Service And I Can’t Get Connected?
If someone was living in your unit before you or leasing the office space you just moved into, then there is a good chance they had a working service before you moved in. But on the odd occasion, we do run into unforeseen problems. If this happens then you have a couple of options.
All of our technicians are ACMA certified which means there are not just jumpering guys. If your technician has the time he can stay on-site with you and locate and repair the troublesome fault. If he doesn’t he may be able to call back later that day depending on his schedule. Other than that he can schedule you in for his next available appointment and fix you up then.
Here’s A Brief Outline Of What We Require You To Do For Our MDF Jumpering Service In Sydney
Please Know Your MDF Location So We Can Keep Your Price Low
This service has a time allowance of 30 min. If our technician has to locate your MDF this may eat into the time he has to make your connection and additional charges may apply if it goes over 30 min
Commercial Customer Should Inform Security or Building Manager
If your building has security or a building manager they will need to be informed that you are having us coming. The MDF room may need a special key that we will not have access to.
Commercial Customers Give Us Notice If We an Inductions Please
If your building requires an induction to access the site or MDF we will you require to get in touch with us before your appointment and supply us with the correct paperwork to fill out.
Please Provide Your Technician With Cable Details If No Tag Exists
This can be a hassle for you as well as us. If we don’t know where to connect you then we will need to contact your ISP for cable details. This will take extra time and this may cost you more.
Seems Like A Lot, Doesn't It. We Are Trying To Keep The Price Low
We done enough of these jobs over the years to know all the traps that will end up costing you. We like to be 100% transparent with you unlike some other companies that spring hidden charges on you
MDF Jumpering Jobs Completed
MDF ROOM LOCKED? NO PROBLEM!
We can access most MDF’s. Bigger buildings may require security passes and special keys. Our technician carries keys for most of your domestic apartment and office building MDF rooms. Some larger buildings will require a higher level of security, and sometimes a brief induction to gain assess to the MDF.
WHO ARE WE?
SECURE A COM is the first choice for MDF Jumpering in Sydney. If your Telco has advised you that you need to organise your own ACMA telephone technician to complete MDF Jumpering SECURE A COM is the Telecommunications Company Sydney turns to. With over 15 years of experience if the field of telecommunication and great customer satisfaction it’s no wonder we get direct referrals straight from some of the major Telco’s such as Telstra and TPG, IINet, Optus and many other. We provide a range of MDF Jumpering services from our standard service to the full service.
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WHAT IS MDF JUMPERING?
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We are your the best private NBN technician service you will find anywhere. We are ACMA registered technician who have been servicing our Sydney clients for over 15 years. We can do the same for you.
Phone: 02 9188 1577
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