NBN STARTER TOOLS
This page will provide you with direct links to useful resources that will be able to help you with your NBN service. We call it the NBN Starters Tool kit.
We have made it easy for you to locate some of the essential testing tool, forms, and other resources that you may need to help get you started on NBN.
Can’t find what you are looking for here? get in touch. We are happy to answer all questions related to you getting your NBN service installed or repaired.
NBN SPEED TEST
Use our awesome NBN speed test to check all NBN technologies here.
NBN ROLL-OUT
NBN Rollout map. NBN is coming to a town near you. Find out more about the roll-out
PINGPLOTTER
Monitor your network for dropouts and help us techs find the right solution.
NBN PROVIDERS
See the full list of NBN providers. Search all NBN providers in Australia.
LEAD-IN CHECK LIST
Need a Lead-in cable and want to dig the trench yourself. This is a helpful checklist
POI TESTER
Find your local Point of Interconnect and other POI data. Find more about POI
NBN READY
Find out if NBN is active in your street yet. Just type in your address and go.
TIO COMPLAINTS
Want to register an official complaint about your NBN provider. TIO can help
NEW DEVELOPMENTS
Building a new house or building? You will need to plan for your lead-in cable
TELSTRA TEST NUMBERS
Telstra Test Numbers
12722 0 CND send status
12722 123 Own number RVA (old number 19 123)
12722 199 Ringback (old number 199)
12722 40001 “The number you have called is not available from this service”
12722 40003 “This service is not connected”
12722 40004 “Your attempt to use this feature has been unsuccessful”
12722 40005 “The feature you have tried to use is not provided”
12722 40006 “The number you have called is not connected”
12722 40007 Recorded busy tone
12722 40008 “Congratulations. You have accessed a standard network test message recording”
12722 40009 “The person you are dialling now has a new telephone number. To find out the new number please call Telstra’s changed number information service”
12722 40010 “The number you are calling is currently unavailable”
12722 40020 “The number you have called is not compatible with your equipment”
12722 40023 “The service type you have requested is not provided”
12722 40024 “You have attempted to call via a service provider network.
All lines are currently busy. Please delay your call for a short time”
12722 40033 “This number is not in service. Please use the alternate number for the person you are trying to contact”
12722 40034 “This telephone number cannot be dialled with an area code. Please try again without using the area code”
12722 40035 “Thank you for using Telstra for your long-distance calls”
12722 40036 Congestion tone
12722 40037 Congestion tone
12722 40064 “Operator assisted calls are not permitted to this number”
12722 42209 “Your Telstra call waiting feature is on”
12722 42210 “Your Telstra call waiting feature is off”
12722 42211 “Your Telstra call waiting feature is on”
12722 42212 “Your Telstra call waiting feature is off”
Optus Test Numbers
12723 12 Own Number RVA (old number 127 2311)
12723 22 1kHz
12723 99 Ringback
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