Service Area 6 Pricing Outer Sydney
Because you are a little further away than usual, we have created special pricing just for your area. We will travel to help you get your technology sorted, so you can get back to living.
MDF Jumpering
Jumpering Only- ADSL2+/ADSL & phone lines
- Test for sync
- Service report
- Must have mdf access ready for tech
- Line testing and repair
- IDF jumpering ($20 per)
Test & Report
ISP Service Report- Test ADSL/VDSL internet service
- Test internal wiring for a single line
- Test ISP network for a single line
- Detailed ISP test result report
- Full PDF & video report
- Explainer test results documentation
Full Service
Unlimited Access- Fault location and repair
- 1-hour labour and call-out fee
- Full pdf report & video report
- Call to your ISP (if needed)
- Explainer test result documentation
- No material covered in price
Why We Stand Above The Rest
We have helped thousands of other people just like you get the technology side of their life sorted. We can help you do the same.
Online Reporting
Sometimes getting your ISP to act on a network fault when they believe it is within your internal wiring can be a nightmare. We can create you an online report and email you a link.
Video Reporting
Video reports documenting test results and showing exactly the issue with your service. It will be uploaded to our YouTube channel and the link emailed to you.
PDF Reporting
We have a specially designed app to create your report while we are still on site with you. Test results, images, description, and conclusion emailed to you before we leave.
Outstanding Service
We provide such an outstanding service we receive referrals from most of the major ISP to help their customers when the problem needs an ACMA registered cabler
Specialised Testing
Using the latest testing equipment for locating phone, internet, data, and TV faults. Our techs are experts and highly trained and professional and are specialists in their field.
Multi Skilled Techs
Our techs can perform multiple tasks on any given job, as they are trained in voice, data, internet, basic I.T and pay and free to air TV and pay TV installation and repair
Keeping You Connected
Telecommunications these days is extremely multifaceted industry with may different technologies working together to create the experience we know and love. We shine in helping you stay connected on all the these levels and are there in a flash when something breaksdown or goes wrong.
FAQ
Here you will find some questions we are often asked about our service
What if my job goes over the hour?
That’s not a problem. If your technician has time to perform extra tasks for you, or your fault or installations turns out to be bigger or more complicated than planed for, we can charge you on 30 min labour blocks if the hours has lapse.
Do you provide quotes?
Yes, for service area 1 we will provide you with a free 10 min home visit to quote on all types of installations. We don’t provide quotes on faults as faults are unknown.
Do you offer a warranty?
Yes! We certainly do. Your PDF report is guarantee on our labour and our workmanship, in the unlikely circumstance that our technician had made an error we will return to make good. Parts covered by manufacturer warranty
Can I cancel at any time?
Well not at anytime. We would hope that you would give us at least a days notice of cancellation so we can fill that technicians time slot with another valued clients work-order. We play nice, so we would hope you do too.
What if i need material to fix my fault?
All our techs are stocked with quality parts that meet rigorous Australian standards. If your job needs a socket or some cable then we will add it to your final invoice at our discounted retail cost.
What if i need to reschedule?
We make it easy for you to reschedule your appointment. Once you make an appointment with us you will receive a text and email with a link to your client portal. From there you can reschedule appointments as well as make payments, share documents and book appointment
Client Portal
We have a easy to use client portal for you so you can manage all you correspondence, shared documents, payments, and booking.
Speak to a Technician
When you call our office in Miranda you will speak with an industry professional who can speak your language. Got a question? Call us now.
Ready to get started?
Get in touch, or create an account