Resolving Fluctuating NBN Speeds in a Duplex with FTTP Background We were called out to assist a customer experiencing significant speed fluctuations and dropouts on her NBN Fibre to the Premises (FTTP) service. The customer, connected through Optus, had been dealing...
Aussie Broadband vs Optus Internet service providers (ISPs), customer service and efficiency are paramount. This case study delves into a real-life scenario involving two ISPs, Optus and Aussie Broadband, and how they handled a complex situation for a customer in...
