Unravelling Complex NBN Issues for Optus Customers The following case study elucidates an intricate situation where an Optus customer, relying on fibre to the premises (FTTP), experienced persistent issues with their NBN service. This deep dive into the investigative...
Aussie Broadband vs Optus: A Comparative Case Study on Customer Satisfaction In the ever-evolving world of Internet service providers (ISPs), customer service and efficiency are paramount. This case study delves into a real-life scenario involving two ISPs, Optus and...
