Complex NBN Connection Issue with TPG Pipe Network In the multifaceted field of telecommunications, challenges are part and parcel of the industry. This case study explores a particularly intricate job involving an NBN connection issue with Telstra, intertwined with a...
A Case Study: NBN Installation Fault Diagnosis and Resolution In the city of Sydney, a customer faced persistent issues with her NBN installation. Despite having the installation done eight months prior, she experienced continuous problems that required immediate...
NBN FTTC Telstra Customer In Kurnell Faulty Lead-In Cable When it comes to NBN and other internet connectivity problems, understanding the root cause and implementing the right solution is crucial. This case study delves into a recent client engagement where SECURE A...
A Brief History Of Telstra It’s safe to say that Telstra is a well-known brand among Australians. But how did this multinational telecoms company become the top provider of pay TV, internet, and phone services in Australia? Let’s take a brief journey...
Wanting Your Existing Phone Sockets to Work With an NBN Does NBN know about the 52 volts? There is a lot of confusion at the moment about getting your existing phone sockets working correctly with a new NBN HFC (hybrid fibre coaxial) connection. We are asked often...
Telstra Complaints: Unravelling the Truth About Network Faults “Telstra said it’s my internal wiring, but the fault was actually in their network.” In recent years, there’s been a notable increase in jobs we’ve tackled for clients where...
