by Jason Kearney | Nov 3, 2023 | NBN
How to connect NBN to a router? Question Hi SECURE A COM team, I’ve recently got my NBN connection box, and I’m a bit unsure about the setup process. Can you provide me with a clear step-by-step guide on how to connect my NBN to my Wi-Fi router? I want to...
by Jason Kearney | Nov 3, 2023 | NBN
Does NBN need a phone socket? Question I’m in the process of transitioning to NBN and I’ve heard different things about the need for phone sockets. I want to ensure I have the right setup for my connection type. Can you clarify if I’ll need a phone...
by Jason Kearney | Nov 3, 2023 | NBN
Will NBN work without a battery? Question I’ve heard that some NBN setups have a battery backup for power outages. I’m considering removing mine or not replacing it when it runs out. Can my NBN connection still function without this battery, especially...
by Jason Kearney | Nov 3, 2023 | NBN
Who is responsible for nbn battery replacement? Question I’ve recently noticed a red light next to the ‘Replace Battery’ marker on my nbn connection box, and it’s been beeping every so often. Can you guide me on the process for getting the...
by Jason Kearney | Nov 3, 2023 | NBN
Who can move the nbn box? Question I’ve recently had some renovations done in my home and the current location of my nbn box isn’t ideal anymore. Can I move it to a different spot myself or is there a specific procedure I need to follow? Also, are there...
by Jason Kearney | Nov 3, 2023 | NBN
Where to buy NBN cable? Question I’ve recently set up an NBN connection at my home, but the provided cable isn’t long enough for my setup. I’ve heard about the RG6 quad shield cable for HFC connections. Can you advise where I might purchase this type...
by Jason Kearney | Nov 3, 2023 | ISP Related, NBN
Is AGL Internet good? Question I’ve been considering switching my internet provider and came across AGL Energy’s NBN plans. I know they’re primarily an energy provider, but how reliable is their internet service? Have people generally had positive...
by Jason Kearney | Nov 3, 2023 | NBN
How to switch NBN providers? Question Hello SECURE A COM team, I’ve been thinking about switching my NBN provider, but I’m not sure about the entire process. Can you guide me on what equipment I’ll need, whether I should cancel my current plan...
by Jason Kearney | Nov 3, 2023 | NBN
How do I stop the NBN box from clicking? Question Hi SECURE A COM team, I’ve been experiencing some issues with my NBN connection box. It keeps making a clicking sound and the lights are constantly flashing. I’m not sure what’s causing this or how to...
by Jason Kearney | Nov 3, 2023 | NBN
How to connect a modem to an NBN box? Question I’ve just got my new modem and NBN box, but I’m not quite tech-savvy. Could you guide me through the steps to properly connect my modem to the NBN box for both Wi-Fi and wired connections? Here Is how to...
by Jason Kearney | Nov 3, 2023 | NBN
How to configure an NBN modem? Question I’ve recently received my NBN-compatible modem, and I’m a bit unsure about the setup process. Can you provide a clear guide on how to properly configure it for my internet connection? Here Is how to configure your...
by Jason Kearney | Nov 3, 2023 | NBN
How much does it cost to relocate your NBN NTD (box)? Question I’ve recently had my NBN box (NTD) installed, but it’s in a spot that’s not ideal for my home setup. I’m considering moving it closer to my main devices like my TV and computer for...
by Jason Kearney | Nov 3, 2023 | NBN
Should I take my NBN box when I move? Question I’m in the process of relocating to a new home and I’m unsure about what to do with my current NBN box. Should I pack it up and bring it with me to the new place, or is it best to leave it at my current...
by Jason Kearney | Nov 3, 2023 | NBN
Why is my NBN box clicking? Question I’ve recently noticed a clicking sound coming from my NBN box, and I’m seeing both red and blue lights flashing on it. I’m concerned about what this might mean. Is this normal, or is there something wrong with my...
by Jason Kearney | Nov 3, 2023 | NBN
Where to buy an NBN power cord? Question I’ve misplaced the power cord for my NBN box and I’m struggling to find a replacement. Can you recommend where I might be able to purchase a new one online? Here are the NBN power cord? Answer Hey there. so if you...
