02 91881577

Lead in Cable Repair & Installation


Call: 02 91881577

Was your lead-in cable installed in the stone age?

If you have been told by your ISP that you need to find a private contractor to install or repair your lead-in cable? SECURE A COM can provide you with the solution that you have been searching for, we take care of the lot so you don’t have to worry.

Appointment-with-secure-a-com  telephone-technician-sydney      phone-line-repairs-sydney-australia-asial-technician


Short Wait Times

At a Great Price

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Lead in Cable Repairs Sydney 

What is a Lead in Cable ?

Your lead in cable is the cable that connects your home or office to the Telstra infrastructure. This cable will connect to the pit or pole in the street at one end and the other end to the NBP (network boundary point) . This cable can be installed in two ways, depending if the network is aerial or underground. If your street has pits and pipe infrastructure then it will be underground and if not it will be run up under the electrical line on the telegraph poles. The lead-in cable is usually a 2 pair cable for domestic premises and 10-100+ pair for businesses. Each pair allows for one phone line to be connected, so this means that generally each home has the ability to have two POTS lines (plain old telephone service)  or two ISP’s.(internet service provides) Most new underground lead in cable are filled with a gell type substance to keep out the moisture, and in some areas it has a special hardened sheath for the tough Australian biting creatures such as ants and rodents.

Average Wait Time for Telstra to Replace Lead-in

Here is some food for thought

Click on Image to magnify

To view the source click here


Who owns the lead in cable? 

This is a tricky topic. In simple terms Telstra do, but there are many shades of grey around who has to maintain replace and install this cable now. In the past every part of the Telstra network would be maintained free of charge by Telstra.

Telstra own all the infrastructure and the other providers such as TPG IINet Optus lease it from Telstra.  Note: Optus do have some of there own infrastructure but it pails in comparison to the Goliath of Australian Telcos. If you see the example image to the left you will see that the lead in cable has a foot in both the occupants premises and the network, so who pays for what?

If you have a fault Telstra is responsible from the NBP (network boundary point) to the pit or pole in the street. The NBP will generally be the first socket of the house were the lead in cable terminates, and if you are in a unit or offices it will be the MDF (main distribution frame). Telstra will fix and make good most of the time if the lead-in cable is faulty, but more and more we are finding that Telstra is delaying replace the lead in cable and we now hear sometimes just refusing to replace it altogether. If this is you i bet you are pulling your hair out, right?

Whats the Next Step ?

Repair Damaged Lead In Cable Sydney

Have you been digging in your front and dug through your lead-in cable? Never fear Secure a Com is here. If you decide to have it fixed buy us, we can make the appropriate phone line repairs and have you up and working again in no time. We have a quick response time for damaged lead in cables because we understand just how important it is to have the phone and internet today. Are you builders or construction and have damaged a customers lead-in cable? We make your jobs a priority so you can keep your clients off the air for the shortest time possible.

Install Lead in Cable Sydney

There will be many times when you will need a lead in cable installed. If you have just rebuilt your home and need to have a new lead in cable trenched conduit-ed and cabled-up. Or maybe you have been waiting for a long time for you know who to make good on a repair. Well Secure a Com will come the the rescue and install a lead in cable for you Sydney home or office.


Average Wait Time for Us 

Our Office

1/347 Port Hacking Road Caringbah NSW 2229

02 9188 1577