02 91881577

NBN Wall Socket Installation

We are the company Sydney home and business owners trust to install or relocate their NBN socket. We provide this service for all the NBN technologies. FTTC, FTTN, HFC, FTTB, FTTP, Fixed Wireless.

It takes less than 1 minute

5 stars (1)11

No matter what ISP you use we have you covered.

Finally…Have Your NBN Socket In The Spot You Actually Want It!

The wait is over! You don’t have to let NBN install your new NBN socket outlet in a spot that is convenient for them anymore. We can install your new NBN socket in any location of your home or office that you choose. We can even relocate existing sockets that NBN may have already installed when they first did your installation.

In the last 15 years, we’ve fixed thousands of people’s internet problems without a fuss, and we can do the same for you. Getting your socket installed or relocated is a simple as hitting the big red button below. Tell us what date and time suits you, leave us your details, and that’s it. We will turn up and do the rest. Let’s Go!

covid safe


We are close by and ready to help Sydney & Gold Coast home and business owners get sorted. 

Residential Homes

Providing fault finding and repair on NBN internet services for residential homeowners. 

Commercial Building

We fit out and terminate cabled networks for commercial offices, shops, schools and apartments.

24 Month Guarantee

No risk, no worries. We provide you with a 24 Month guarantee on all our installation workmanship.

NBN Wall Socket Install

It’s Real Simple. We Just Show Up And Install Your NBN Socket Where You Want It To Go. No Worries!

If you need to have a new NBN socket installed or relocated, we have you covered. We are ACMA registered technician. This means we have jumped over all the hurdles to become registered cablers with the Australian Communications and Media Authority. So you know you are in good hands.

Getting a new NBN socket has never been easier. Forget the long hours on the phone trying to get NBN to do it, and then eventually find out they won’t. Let us do it for you.

What people are saying about us.

Jason was both prompt and professional. I was very happy with the service he provided. I wouldn’t hesitate to use this company again
Barbara Natta
06:39 02 Dec 20
Jason from Secure A Com is your go-to for any networking services. Very reliable, professional and lots of detail and care in what he does. Highly recommend.
Christopher James
22:12 19 Oct 20
All I can say is if you need a job done correctly, call Jason at Secure A Com. As I am working from home like many these days, and in preparation for the NBN cut over in my area I needed some connection issues and advice on the best way to set my home up to enable me to work and also have my young family connected with all their wifi needs. Jason provided professional and unbiased advice, whilst also finding the most cost effective solution for me. I highly recommend Secure A Com and Jason - 100%
Andrew Katramados
07:52 16 Sep 20
I am very happy with the work SECURE A COM has completed for me. Jason is courteous, professional and punctual. Jason will go the extra mile to make sure the problem is resolved or identified and provides thorough documentation and video of his visit. I will be contacting SECURE A COM when I have my next comms issue. I cannot recommend highly!
Alan W
02:02 10 Sep 20
Very helpful, informative and thorough.Secure A Com explained the process simply to me and gave me all the options available to what I need done.If you want a technician that is prompt, reliable and puts in the hard work for your money then look no further.Will definitely be recommending to family and friends.
Bianca Proctor
02:47 07 Aug 20
Thank you for the inspection, recommendation and installation of NBN cabling to our property. I highly recommend your quick response, reliability and great service
Lesley Pavlis
11:02 11 Jun 20
I am so impressed with Secure A Com. After dealing with my service provider for weeks & weeks & still getting no where, it was such a pleasant experience to work with Secure A Com. I was able to book in a day & time that suited me, the technician arrived on time and the issue was sorted quickly and easily without any fuss. Highly recommended.
Kerry Els
19:13 14 May 20
Excellent service from Jason, very polite. I required the NBN connection to be moved from the front of the house to the office in the back room upstairs. Ensured that everything was up and running before leaving.Very professional, I would highly recommended Secure a Com.
Rosie Argiropoulos
01:26 25 Apr 20
We were thrilled with the service that Jason provided us with. We had been struggling with our new NBN set up and were a bit worried that it was going to be an issue to fix, but Jason was able to fix everything quickly without any fuss, allowing us to go on with our day-to-operations. Would very much recommend!
Creative Learning Preschool
06:09 24 Feb 20
As a retired engineer, I really appreciate the professionalism shown by Jason in connecting the NBN landline and internet from the main house to our separate "granny flat" at the rear of the block. He was punctual and completed the task within the time he had allowed. His phone number is definitely in my list of contacts.
William Stewart
23:53 23 Feb 20
A neighbour recommended Secure A Com after watching some of its YouTube posts regarding installations. On calling Jason, it didn't take too long for me to realise Jason knows what he's talking about. On assessing our internet requirements onsite, he provided us numerous alternatives even if it meant less work opportunity for him. Also, very professional website, easy to understand scope of works with pricing and booking/confirmation service. I recommend Secure A Com for all your internet/network installations.
Kerry Mullins
10:22 09 Jan 20
Jason, is knowledgeable and patient. he was able to reassure me that my problem is not one within my confines but a line problem for Telstra. He was a great help and I have no problem in recommending him.
Brendan Donohue
07:41 13 Dec 19
After the technician attended my home he was unable to resolve my fault, and explained that it appeared that there was a fault between the Telstra exchange and my house. He did re-write the house for NBN and moved the existing ADSL to another room. The resultant internet connection was actually worse. A Telstra technician then attended my house and confirmed that there was a fault between the Telstra exchange and my house. Caused by recent rain.He also checked the Secure A Com's work and identified two issues. The Double RJ45 Socket fitted by Secure A Com needed a filter to separate the landline and ADSL connections. SECURE A COM stated that they did say filters had to be added. I resolved that by fitting a filter myself, but will also have to do the same for all the phones in my house.I was impressed by Secure A Com's initial response, comminication eg automatically creatinf a diary entry for my calender etc, as well as the technician who attended my house.
Steve Bender
05:23 15 Nov 19
My Mum and Dad were over the moon with the work Jason did at their home today. The NBN set up wasn't ideal for their telephone requirements, and he sorted it out quickly and efficiently. Jason is friendly, polite, patient and helpful. 100% recommendation.
Melissa Weir
08:50 01 Nov 19
I was very happy withe the service they provided. They arrived promptly and gave very good advice. I would have no problem recommending them. Even my son, who only expects the best, was impressed.
Antoinette Plater
01:17 29 Oct 19
ON time, polite and efficient and quick to get job done and offer advice.
Tony Lameri
00:56 14 Oct 19
Jason was friendly and extremely professional - he fixed all issues we had after our switch to NBN. Would highly recommend Secure a Com!!
06:33 03 Oct 19
Jason resolved our issue speedily & efficiently. He was friendly, extremely helpful & very patient! We wouldn’t hesitate to recommend him.
Eleanor Durward
14:22 25 Sep 19
Jason really knows his stuff. If you have trouble with phone or internet ring secure a com. They will find the problem and tell you the best way to fix it and if it is a network problem or phone company problem and they should fix it. Great work Jason, will use you again if needed. Thanks again Secure A Com.
William Rea
11:08 06 Sep 19
Jason was absolutely brilliant. I told him the issue I was having and he quickly and efficiently told me exactly what the issue was and how to get it remediated via Telstra and NBN. And thanks to his video, there is some great evidence to prove the point. Thanks Jason!
Matthew Ridolfo
20:45 26 Aug 19
Thanks Jason for doing a great job, keep up the good work and Videos .
Mick Perkins
07:26 20 Aug 19
Jason was AMAZING!! We had so many issues - telephones, NBN, internet & International streaming systems. He FIXED EVERYTHING! He was so kind and patient with my elderly parents. I would recommend Jason and Secure A Com to anyone with tech issues. You are wasting your time & money using anyone else. Thanks Jason.
Nikki Zongas
04:44 17 Jul 19
Jason and his team are amazing, Great Quality of workmanship, very knowledgeable . Can be trusted to work on their own accord. I was extremely happy to find them as a new business partner Highly recommended !Thank you
Boris Shen
00:01 12 Jul 19
Jason was a great help with a difficult intermittent problem. I appreciated how he clearly explained what he was doing, and further steps to take if the problem persisted. He was also very thorough and took his time to fix properly, unlike the previous 5 NBN technicians we had out.
Jason Persson
02:56 09 Jul 19
Jason provided a fantastic and friendly service, and was able to visit and resolve the phone socket issue at my residence at very short notice. After searching online, I was glad to stumble on Secure A Com, and wouldn’t hesitate recommending them to others. Thank you!
Ali Beydoun
09:49 14 Jun 19
I've now used Secure A Com twice and would recommend them to anyone. Friendly service and excellent skills. Called on one occasion to advise they were stuck in traffic and were running late. 'It's the small things'. Jason was very knowledgeable and efficient and a good bloke to top it all off. Great company to deal with. Sam
Sam Laverty
10:21 15 May 19
I've now used Secure A Com twice and would recommend them to anyone. Friendly service and excellent skills. Called on one occasion to advise they were stuck in traffic and were running late. 'It's the small things'. Jason was very knowledgeable and efficient and a good bloke to top it all off. Great company to deal with. Sam
Sam Laverty
10:01 09 May 19
Quite possibly the only positive thing when doing NBN , I rang these guys after 7 months of drama with Telstra I was in a desperate need and the owner commented that he could tell I needed someone to do their job.... he then moved a bunch of work around and made me an appointment the very next day.I rang at 4pm and the appointment was set for 12pm and to my amaze the technician was 2 hours early. the technician "Jason" was a true blue good guy and was really knowledgeable and helpful when I was asking his opinion on the location of the item.this will not be the only review I write I cannot recommend Secure A Com more highly
08:08 01 May 19
I can thoroughly recommend Secure a com. Jason has installed data cabling for me in the past and recently solved another issue with our internet connection. I am so happy with the results. I will definitely use Secure a com for any other issues that may crop up. The service was prompt, professional and efficient.
07:15 09 Apr 19
Excellent communications and service. Jason found a difficult job and managed to get the primary need finished in a quite short timeframe, with a second visit arranged to finish off.
Jim McVey
08:46 27 Feb 19
Extremely easy to book, friendly technician who was incredibly helpful and fixed our issue promptly. Very happy customer!
Rachel Flay
08:06 06 Feb 19
Jason of Secure A Com arrived right on time for our appointment. He very quickly found the fault on my mother's phone line, which two Telstra technicians/contractors could not find, and rectified the fault straight away.I have no hesitation in recommending Jason as a very professional technician.
Gary Schulz
05:44 04 Feb 19
Jason, thank you for doing a great job. Very professional and thorough. You found the problems and fixed them. Also you confirmed what work does not need doing. This helped us enormously. We really appreciate your service to SSNA.
Garry Haberecht
00:16 17 Jan 19
Jason is an awesome technician, I'd recommend him to everyone. He spent hours to troubleshoot every single pair of cable in my apartment and finally fixed my 2-week-down internet connection 🙂
Thang Le
00:49 06 Dec 18
As Jason said, telephone noise faults can pose a challenge. Jason thoroughly tested our system, settled our noise fault and provided options for future solutions if required.
gordon Lever
05:18 03 Dec 18
Highly recommend Secure A Com, not only was Jason very helpful in installing our cables he was also able to quickly troubleshoot our faulty internet cables
John Khalil
03:07 13 Nov 18
Great service, they provided me with a lot of advice prior to the job, arrived right on time, extremely friendly and very proffesional. I highly recommend Secure A Com
Adrien Vermande
05:42 16 Oct 18
Jason is a true professional. A former highly skilled Telstra technician, Jason has wealth of knowledge and he understands the frustrations of both residential and business users. He knows the network inside out, thats why I refer my clients with network issues to Jason. Cheers Gary
Gary Rockliff
16:32 28 Sep 18
Jason was very helpful and he did great job.
Itojo Hardie
00:49 24 Sep 18
Jason from Secure A Com was amazing. After weeks of being screwed around by telcos, he came the day after I called and was able to identify the fault right away. He definitely knew his stuff.
Asia Lenard
01:23 05 Sep 18
Had NBN installed, but the other phones in the house didn't. They go all our phones working again. Very very happy.
Juan Alvear
00:16 13 Aug 18
Great Service! We couldn't be happier with how our office relocation went. We have over 20 workstations, the boys from SECURE A COM wired our new office for phones and data. They even went to our old locations removed all the rack equipment and installed at our new Epping office. Completed the project on time and at a very reasonable price. What more could you ask for.
Paul Stein
00:59 12 Aug 18
Top service! Fast response to my enquiry, excellent customer service and follow up. Highly recommended!
Samantha Getty
01:29 11 Aug 18
I cannot speak more highly of Secure A Com. We moved into a new house and had huge issues with our new broadband installation. It was installed not only where it was completely inaccessible, but our internet was dropping out constantly and our phones would not work at all. Jason from Secure A Com could not believe where the previous tech had installed the service and not only did he move it for us, he rectified our internet issues and our phone service. He was one of the most accommodating and polite tradespeople I have ever met. A huge thumbs up from me
Jodie Lee
00:16 11 Aug 18
We cannot recommend these guys enough! The service was perfect....on time, polite and explained in plain English. The issue was quickly found and resolved immediately. no muss, no fuss.
wayne fogg
22:22 02 Aug 18
Prior to SECURE A COM coming out onsite, my ADSL 2+ was connecting at 256Kb/s downstream. We had previously had an electrician come out attempt to fix the issue, but never completed the job as they were unable to locate the IDF. Jason was able to methodically determined where the problem was, locate the IDF, and fix the problem. He continued to work on the problem even after restoring the connection to ~3Mb/s because he knew from his initial testing that it could go faster. Thanks to his efforts, my internet is now connecting at its maximum possible speed of ~7Mb/s. Jason works to a quality and customer satisfaction level that exceeds other trades people. I definitely recommend SECURE A COM as they are very profession, thorough, and go above and beyond to ensure the issue is fixed.
Anthony Grasso
01:40 21 Aug 17
David Barkho
05:39 18 Jul 17
Jason was fantastic, arrived on time was able to provide everything I needed in order to get Telstra to acknowledge that there's a fault on my line. After 2 months of arguing with providers it appears Telstra has finally admitted there is a fault between my unit and the exchange.
Bryan R
01:10 18 Jul 17
Highly recommend. Professional,prompt service accompanied by a written report of work done.
Margaret Thomas
05:08 20 Mar 17
Prompt and capable but didn't read written request, needed to talk in person.
Alison Clouston
03:17 20 Feb 16

Why Don’t NBN Install the Socket Where I Want It?

Your installer from NBN is responsible for getting your NBN service to either the NBN box on the side of your house or to a socket inside your home. If you would like a new socket location for your service, then the attending installer is required to install a socket up to 1.8 meters from your NBN box on the side of the house. For most people, this isn’t going to work.

Many NBN installers are not trained communications technician. A very high percentage are trained to carry out one designated task within the network. The techs coming to your home would have little to no experience in understanding how to navigate a cable from one location to another if that job was anything but straight forward. So NBN requires you to find a private ACMA registered NBN technician to complete the internal part of your cabling when this is needed.

Here’s A Brief Outline Of What We Do When Installing Your New NBN Socket.

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We Will Install A High-Quality NBN Socket

When installing your new NBN socket we only use top quality Australian standard compliant sockets. Many installers use cheap sockets to save money, not us. We only use top-rated NBN sockets.

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Only Use NBN Spec Cables And Parts

We only use the best quality cat6 and coaxial cables in all your installations. Every bit of material used in your NBN socket installation is Australian standard or above.

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Setup And Test Your Connection Device And Modem

Once we have completed your installation we will also set up your connection device and modem to make sure everything is functioning in the correct working order.

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Provide An Industry Standard Speed Test On Completion

Once we have set up your connection device and modem and we see everything is working how it should be, we will then provide a to the socket speed test, so you know exact speeds.

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Free Advice On How To Boost Your WIFI Signal

Once all our NBN socket installation work id completed we can provide you with an assessment on your WIFI signal strength and how we might be able to fix it for you.

Socket Installation For A Unit

If you need an NBN socket installation for a unit or apartment it can be a little tricky sometimes. With units, your floor and ceiling are usually concrete slabs. This makes access for getting a cable from one location to another limited. You could cut the walls and chase in the cable the re-render and repaint, but a much simpler option is to run slimline ducting. 

Check to the video here it is of a job that had slab above and below and how we loved their problems of having a socket behind the TV in the living room. 


HFC Socket Installations.

Do you already have an existing Foxtel cable connection? Then you are already wired for NBN HFC. Any Foxtel wall sockets will be capable of providing your NBN data. Just plug in the black NBN connection box and you should be good to go. Here is a video on how to connect your NBN HFC service.

If you don’t have Foxtel, then your NBN installer will run in a new HFC cable from the street to the NBN box on the side of your home. From here again they will only install a socket 1.8 meters from this box, this is usually a garage or a front-facing bedroom. This is when you would need to have a privately trained ACMA registered technician to attend and complete your socket installation.

Just 4 Easy Steps To Getting Started.

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#1. Select Your Service

Find the service that best describes what your job requirements are. We offer a range of services.

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#2. Pick Your Date & Time

Next, you will select the date and time from our available time slots for the service you require.

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#3. Fill Out Your Details

You will next see a form and be asked for some basic details like name, email, address, etc. You will also have the option on some service to pay upfront if you like. Otherwise, pay on completion. 

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#. Email & Text Notification

Once you have booked your job you will be sent an email and text confirming your appointment with our technician. You will also get a calendar invite so you can get a reminder.

FTTC, FTTN, FTTB Socket Installation In Sydney For Homes And Business

If you are looking to get the best out of your hybrid fibre and copper connection, it’s always best to have a single and direct socket dedicated for your NBN service. This will eliminate many potential problems that can occur.

Your NBN service will be using the existing Telstra copper line known as a lead-in cable to bring your service from the street and into your home. Older homes may have a lead-in cable going directly to a socket inside, this is known as the first socket. Then other homes will have a Telstra box on the side of the house where the Telstra lead-in cable will meet your internal cable.

If you have no Telstra box and only have a direct lead-in cable to your wall socket, then this will generally be the place where NBN will connect your service and disconnect all the other internal cables. (well they should anyway)

If you have an existing Telstra box on the side of the house the end of the internal cable leaving the Telstra box would generally be the best place to connect your NBN. It’s always best to have a direct cable to your NBN socket without any other socket in the chain.

Faults on Existing Cabling and Sockets

Many homes may have old sockets and cabling. You may even have the old yellow 610 type socket that will require an adaptor to use with your NBN service. These sockets have been in use before Telstra was even Telstra, we are going back to the days of the Postmaster-General (PMG). They were never designed to carry data for high-speed internet. You would be doing yourself a favour in upgrading from the 610 sockets to a Cat6 RJ45 type socket.

Having a new socket will take one more potential problem out of the circuit, the adaptor. Many of these old 610 sockets have tarnished copper inside that will not make a good connection with whatever is plugged into them.

Many of our clients have been upgrading to new rj45 type sockets to have a more physically secure connection that can eliminate 610 type socket speed issues and dropouts.

Some homes will also have old old cabling that could have been sitting under a damp house for 60 years. Some of this old cabling can have insulation issues that will slow you down or cause potential faults on your service. Upgrading your cable is not a bad idea for NBN especially just for the NBN socket.

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Some of the businesses who trust us with their internet services.


We are the best private NBN technician service you will find anywhere. We are ACMA registered technician who has been servicing our clients for over 15 years. We can do the same for you.

Phone:  02 9188 1577

© 2020 SECURE A COM  Pty Ltd.

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