4G GSM LIFT PHONE
UPGRADE SYDNEY
NBN Fails in a Blackout. Your Emergency Phone
Cannot Afford to Fail With It.
Every passenger lift must have a functioning emergency phone — one that works during a power outage. If your building's lift phone still runs on the legacy copper network, a 3G GSM dialler, or through the NBN, it is non-compliant or at immediate risk of failure. SECURE A COM upgrades lift emergency phones to fully compliant 4G GSM systems, with on-site signal testing, battery backup verification, and documentation provided on every job.
WHY YOUR LIFT EMERGENCY PHONE
MAY ALREADY BE NON-COMPLIANT
Most building managers don't discover their lift phone is non-compliant until something fails. These are the five scenarios we encounter most frequently across Sydney — and in every case, the building owner is legally responsible for fixing it.
Your Lift Phone Is Still Running on Legacy Copper
NBN Won't Work When the Power Goes Out
Your 3G GSM Dialler Is Now Non-Functional
No Mobile Signal in the Basement or Machine Room
Non-Compliance Creates Serious Legal Exposure
WE ASSESS IT.
WE TEST SIGNAL.
WE INSTALL IT.
Every lift phone upgrade starts with an on-site inspection. We don't guess about 4G signal or power supply — we test both at the actual device location, confirm what's required, and provide a written quote before any work is committed to.
WATCH OUR 4G GSM LIFT PHONE UPGRADES IN ACTION
These aren't demonstrations — every video is a real Sydney job. We've been installing GSM lift phone diallers since the 3G era, so when 4G arrived and 3G was decommissioned, nothing changed except the unit. Watch the full process, on camera.
TELECOMMUNICATIONS SERVICES SYDNEY
4G GSM lift phone upgrades are one part of our building telecommunications service across Sydney. From MDF infrastructure to NBN fault finding and data cabling, we cover the full scope of building communications — residential, strata, and commercial.
MDF Upgrade Sydney
Many buildings requiring a lift phone upgrade also have MDFs due for replacement. If your building's Main Distribution Frame still uses legacy soldered terminations or deteriorated Krone blocks, an MDF upgrade addresses the building's entire copper infrastructure — not just the lift.
MDF upgrade services SydneyMDF Jumpering Sydney
Before a full frame replacement is needed, individual apartment connections in FTTB buildings are resolved by MDF jumpering. If units in your building have lost NBN while you're assessing the lift phone, jumpering is the most efficient fix for individual connection issues.
MDF jumpering servicesNBN Fault Repair Sydney
Building-wide NBN faults are often traced back to infrastructure inside the comms room — the same space where lift diallers and MDFs live. If your building has persistent NBN issues alongside an outdated lift phone, both can be assessed in a single visit.
NBN fault repair servicesInternet Fault Finding Services
Independent NBN fault diagnosis from NTD through to the router. For apartment buildings where ISPs are attributing blame to internal wiring, a private technician with proper test equipment finds the root cause without guesswork and without waiting for another ISP callout.
Internet fault finding SydneyData Cabling Sydney
Where lift phone upgrades require new cable runs through ceiling spaces or existing conduit, the same access can be used to run Cat6 data cabling for building common areas, management offices, or individual tenancies. We minimise disruption by combining works where possible.
Structured data cabling installationPhone Line Repair Sydney
For buildings where copper voice lines serve both the lift emergency phone and individual units, phone line faults can affect both systems simultaneously. We diagnose and repair all copper voice line faults across Sydney — from line noise and dropouts to complete loss of dial tone.
Phone line repair servicesNBN Installation Services Sydney
For new buildings or strata developments requiring NBN connections alongside lift phone compliance work, we handle complete NBN installations that integrate cleanly with the existing building infrastructure — correctly documented and tested from the outset.
NBN installation services SydneyWiFi Solutions Sydney
Signal attenuation problems that affect 4G reception in basements can also affect WiFi coverage throughout the building. Where both issues are present during an on-site assessment, we provide recommendations for the full signal picture — not just the lift phone.
WiFi solutions SydneyFROM OLD UNIT TO 4G COMPLIANT
Installing a 4G GSM lift phone dialler follows a clear, documented process. Here's exactly what happens from your first enquiry through to a fully tested, compliant emergency lift phone.
Book an Inspection — or Check It Yourself First
The first step is finding out whether your lift phone actually works. You can do a basic self-check — press the emergency button in the lift and see if it connects. If there's no answer, a long dial tone, or you're unsure what you're running (PSTN, old 3G GSM, NBN VoIP), book an on-site inspection and we'll assess everything for you.
On-Site Assessment & Written Quote
We attend the site and assess the 4G signal strength at the lift control panel and MDF — adequate signal is essential before any hardware is ordered. We check what the lift is currently using, confirm what the new installation requires, and provide a clear written quote. No work proceeds until you're happy with the price.
Accept the Quote & Arrange Your SIM Card
Once you accept the quote, we'll advise you on the right SIM card before installation day — we recommend Telstra for their 4G coverage reliability across Sydney. You purchase the SIM directly, which means no ongoing monthly fees from us. A lot of lift companies charge a monthly SIM management fee on top of the install; we don't. Your SIM, your account, no middleman markup.
Old Infrastructure Removed & Disconnected
On installation day, we start by safely removing and disconnecting whatever the lift was previously using — an old PSTN line-connected dialler, a decommissioned 3G GSM unit, or a VoIP-based system that was never fit for emergency use. Everything is cleanly disconnected before the new unit goes in.
New 4G GSM Unit Installed & Configured
The new 4G GSM dialler is installed and connected to the lift control panel's communications port. We configure the unit with your SIM and programme the emergency contact numbers. If 4G signal is marginal at the panel location, we install an external aerial to ensure optimal reception before signing off.
Full Emergency Call Test — Confirmed Working
We test the system end-to-end before we leave. The emergency button is pressed from inside the lift, the call connects to the monitoring base, and two-way communication is confirmed. Battery backup is also verified — so you know it will operate even in a power failure. The lift maintenance company is immediately notified with the new phone number for their records.
Annual Compliance Testing & Check-Up
Emergency lift phones should be tested regularly to confirm they're still functioning correctly. We offer an optional annual return visit — we press the button, confirm the call connects to base, check signal strength and battery health, and issue you a documented test record. Regulations require this testing; we make it simple.
// Ready to get your lift phone sorted?
Book Inspection On-site signal assessment and quote across SydneyINSPECTION FIRST. QUOTE AFTER.
4G GSM lift phone upgrades can't be priced without attending your building. We charge a fixed $250 to come to your building, locate the existing dialler, test 4G signal at the device location, and assess power supply. From that visit you receive a written quote — before any work is committed to or paid for.
The $250 covers your on-site assessment — we attend your building, locate the existing lift phone system, test 4G signal on all major carriers, check power supply, and document everything needed to price the installation accurately. You decide whether to proceed after receiving the written quote. Covers up to 40km travel from our Sutherland Shire office. See full terms and conditions →
PRICING FAQ
LICENSED. CERTIFIED. ACCOUNTABLE.
Secure A Com holds every licence and certification required to legally work on NBN and telecommunications infrastructure in Australia. Our master technicians are fully registered with ASIAL, an official national cabling registrar accredited by the Australian Communications and Media Authority (ACMA). When you book with us, you're engaging a properly registered cabler — not an unlicensed contractor. Click any certificate to view it in full.
JASON KEARNEY
Founder Jason Kearney is an Open Registered Cabler with 29 years of industry experience. In 1997, he was a manager for one of the first private contracting companies to work in the Telstra network following privatisation, leading the landmark CAN 2000 Project. Since establishing SECURE A COM in 2008, Jason has provided Sydney with independent, expert fault diagnosis and telecommunications solutions.
WHAT SYDNEY CUSTOMERS SAY
COMPANIES WE'VE WORKED FOR
From national banks to fast food chains — Sydney's biggest organisations trust us with their telecommunications infrastructure.
NBN · Data Cabling · Fibre · WiFi · Network Infrastructure
4G GSM LIFT PHONE — FREQUENTLY ASKED QUESTIONS
Everything building managers, strata committees, and building owners ask before booking an on-site inspection — answered clearly, without the technical runaround.
LIFT PHONE OUT OF DATE?
LET'S GET IT COMPLIANT.
BOOK AN INSPECTION.
Every 4G GSM lift phone upgrade starts with an on-site inspection. We attend your building, test 4G signal at the device location, assess the existing system, and provide a written compliance-ready quote — before any work is committed to or charged.
Mon–Fri · After-hours by request · Sydney-wide coverage