NBN
INSTALLATION
INSTALLED BY A REGISTERED CABLER.
NOT AN ISP QUEUE.
SECURE A COM provides NBN installation services for homes, apartments and businesses across Sydney — wall sockets, lead-in cabling, conduit runs, NTD box relocation, and MDF jumpering. Every installation uses Cat6-rated cabling, Krone-terminated wall plates, and AS/CA S009:2020 compliant methods — the same standard NBN Co contractors are required to follow. All work is carried out by an Open Registered Cabler, A10089 — written quote before work begins, 12-month guarantee on completion.
WHY NBN INSTALLATIONS GO WRONG
NBN installation looks straightforward — until the ISP contractor doesn't show, the box ends up in the wrong room, or the apartment building's comms room blocks your activation. A licensed cabler working directly for you changes every one of these outcomes. We survey, quote, install and test — without the queue.
No NBN Socket Where You Actually Need It
The builder placed the NTD in the garage. The ISP put the wall plate in the hallway. Neither is where your router needs to live. Adding an extra socket, running a cable to the study, or moving the connection point entirely requires a registered cabler — not another ISP ticket that goes nowhere.
Socket · Cabling · RelocationNBN Box Installed in the Wrong Location
NBN NTD boxes are often placed wherever the contractor finds easiest access — not where it suits your home or office layout. Relocating an NTD requires disconnecting the lead-in cable, running new internal cabling to the preferred wall position, and recommissioning the device. ISPs won't do this. We do.
NTD Relocation · Lead-in CableWaiting Weeks for an ISP Contractor to Arrive
ISP installation queues routinely run four to six weeks for new connections and longer for extras like socket additions or NTD moves. As an independent registered cabler, SECURE A COM books directly with you — no ISP middleman, no call centre queue, no unexplained rescheduling. Most jobs booked within days, not weeks.
Direct Booking · No QueueApartment Not Connected Through the Building MDF
Many apartments activate their NBN plan but never get a working internet connection because nobody has performed the MDF jumpering that links the building's communications room to their specific unit. This requires comms room access and Krone block termination — work only a licensed cabler can carry out.
MDF · Strata · Krone BlockNew Build or Renovation Needs Pre-Wiring Before Walls Close
If conduit and cabling aren't installed before plasterboard goes up, retrofitting later means cutting walls, patching, and painting. Pre-wiring a new build for NBN — including conduit from the boundary, internal cable runs, and rough-in wall plates — is significantly faster and cheaper done at the right stage of construction.
Pre-wire · New Build · ConduitLead-In Cable Damaged, Missing or Too Short for NBN
The lead-in cable running from the boundary pit to your wall is often overlooked during ISP activation — yet a cracked conduit, water-damaged cable, or cable that terminates in the wrong room blocks NBN activation entirely. A registered cabler replaces, re-routes, or extends the lead-in cable so activation can proceed without delay.
Lead-In · Boundary Pit · ConduitHOW WE SOLVE IT
We visit the property, confirm the NBN technology type, identify the best cable routes and socket positions, then provide a written quote covering all labour and materials. No work begins until you approve the quote — no surprises, no hidden charges after the job is done.
Every cable route is planned before a single hole is drilled. We use ceiling cavities wherever possible to avoid wall penetrations. Where conduit runs are needed — underground from the boundary or surface-mounted on walls — we plan the route for minimal visual impact and maximum durability over the long term.
Cat6 cable is installed through ceiling cavities and conduit runs in full compliance with AS/CA S009:2020. Underground runs use gel-filled cable rated for direct burial. All cable runs are labelled at both ends. Pre-wiring for new builds uses correctly sized conduit with draw strings left for future cable additions.
Wall plates are terminated with Cat6 Krone keystone jacks and fitted with labelled faceplates. NTD boxes are positioned and secured to the agreed location. Apartment connections are completed via MDF comms room access and Krone block jumpering. All terminations are tested for continuity before the NTD is commissioned.
Every completed installation is tested end-to-end — continuity across all cable runs, speed verification at the NTD, and confirmation that each wall plate delivers full signal. We provide written documentation of the installation and issue a 12-month workmanship guarantee covering all cabling and termination work completed.
Experience
Compliant
Guarantee
WATCH OUR NBN INSTALLATION WORK IN ACTION
These videos show real NBN installation jobs across Sydney — underground lead-in trenching, full home data cabling and FTTP pre-wiring. Every job is filmed on-site so you can see exactly how we work before we arrive at your property.
NBN INSTALLATION SERVICES
From a single extra wall socket to a full property pre-wire — SECURE A COM provides licensed NBN installation services for residential, strata, and commercial properties across Sydney. Every job is quoted, every installation is compliant.
NBN Wall Socket Installation
Cat6 RJ45 wall socket terminated from your NTD or utility box. Supports FTTP, FTTN, FTTC and HFC — any NBN technology type, any room in the property.
NBN wall socket installationNBN Cabling
Multi-pair copper, pit-to-pit cable hauling and MDF/IDF Krone termination for commercial buildings, strata complexes, schools and industrial properties.
NBN cabling servicesMDF Jumpering for Apartments
Comms room access and Krone block jumper termination that connects your apartment unit to the building's NBN network — the step ISPs routinely miss.
MDF jumpering for apartmentsPhone Line Installation
VoIP socket wiring and phone point installation for NBN voice services. Existing phone sockets connected so every handset rings — residential and business.
Phone line installationStructured Data Cabling
Cat6 data points, patch panels and structured network cabling installed alongside your NBN — home offices, media rooms and business premises across Sydney.
Structured data cablingNBN NTD Box Relocation
Move your NBN connection box from where the ISP placed it to where your router actually needs to live — without losing your connection or signal quality.
NBN NTD box relocationNBN Conduit Installation
Underground PVC conduit runs protecting lead-in cable from the street boundary to the premises entry point — new installations and replacements for damaged conduit.
NBN conduit installation4G GSM Lift Phone
4G-connected emergency lift phone systems replacing copper landline circuits made redundant by NBN. Compliant installation for strata and commercial buildings.
4G GSM lift phone installationTHE NBN INSTALLATION PROCESS
Every NBN installation starts with a site survey and a written quote — and ends with a tested, documented installation backed by a 12-month workmanship guarantee. Here's how each job runs from first contact to handover, whether it's a single extra socket or a complete property pre-wire for a new build or renovation.
Site Survey & Scope of Works
The technician visits your property to confirm the NBN technology type already provisioned (FTTP, FTTN, FTTC or HFC), assess the current NTD or utility box position, and map potential socket locations throughout the premises. During the survey we identify ceiling cavity access, determine whether underground conduit exists or needs to be installed, and scope any MDF comms room access requirements for apartment buildings. For new builds or renovations, this is also when we plan pre-wiring runs and conduit routes before walls close — including NBN NTD box pre-wiring if the device hasn't been provisioned yet. A written quote covering all labour and materials is provided before any work proceeds.
Cable Route Planning & Access Preparation
Before any cable is pulled, every route is planned to minimise wall penetrations and maximise long-term durability. Ceiling cavity access is inspected first — most cable runs for NBN wall sockets can be routed through the ceiling void without cutting into finished walls. Where walls must be penetrated, appropriate drill angles and cable entry points are chosen for the least disruptive path. For runs requiring underground conduit from the street boundary, the route is marked and any required digging scoped. Apartment jobs require coordination with building management or strata to access the MDF comms room at the agreed time. All access requirements are confirmed before materials are ordered, so nothing delays the installation day itself.
Cabling & Conduit Installation
Cat6 cable is installed through ceiling cavities, wall cavities and conduit runs in full compliance with AS/CA S009:2020 — the Australian standard for customer cabling. Underground conduit runs use gel-filled cable rated for direct burial, protecting the connection against moisture and soil movement over the life of the installation. For new builds and renovations, conduit is installed with draw strings and appropriately sized for the cable types planned — making future additions straightforward. All cable runs are labelled at each end before termination begins. Pre-wiring for NTD box positions is completed with correctly rated cable and conduit to AS/CA S009 specifications so the installation is ready for NBN Co provisioning when the service activates.
Socket Termination & NTD Commissioning
Wall plates are terminated with Cat6 Krone keystone jacks at each socket position and fitted with labelled single or double faceplates. NTD boxes are positioned and secured at the agreed location, with the lead-in cable connected and the device commissioned before any speed test is run. For apartment connections, MDF comms room access is used to complete the Krone block jumper termination that links the building's distribution frame to the resident's specific pair — the step that activates the NBN connection at unit level. Each termination is tested for continuity and correct pinout before the NTD is powered and the NBN service is verified live at the wall plate position closest to the router location.
Testing, Documentation & Handover
Every completed installation is tested end-to-end before handover. Continuity is verified across all cable runs from wall plate to NTD. Speed is measured at the NTD and confirmed against the active NBN plan to ensure the installation is delivering expected performance. Where phone lines have been installed, each socket is tested for correct ring voltage and dial tone. Written documentation of the completed installation — including cable runs, socket positions, and the NTD location — is provided to the owner or property manager. A 12-month workmanship guarantee is issued covering all cabling, conduit, and termination work carried out on the day, with SECURE A COM returning to remedy any installation defect at no cost within the guarantee period.
EVERY NBN INSTALLATION JOB IS QUOTED INDIVIDUALLY.
NBN installation pricing depends on the number of sockets, cable run lengths, conduit requirements, NTD placement and access to ceiling cavities or comms rooms. We quote after a site survey or a brief phone discussion — no obligation, no surprise charges on the day.
Every NBN installation is different — a single extra socket costs far less than a full property pre-wire with underground conduit. We survey your property, scope the cable runs and access requirements, and provide a clear written quote covering all labour, materials and GST before work begins. No work starts without your written approval. See full pricing terms and conditions.
PRICING FAQ
LICENSED. CERTIFIED. ACCOUNTABLE.
Secure A Com holds every licence and certification required to legally work on NBN and telecommunications infrastructure in Australia. Our master technicians are fully registered with ASIAL, an official national cabling registrar accredited by the Australian Communications and Media Authority (ACMA). When you book with us, you're engaging a properly registered cabler — not an unlicensed contractor. Click any certificate to view it in full.
JASON KEARNEY
Founder Jason Kearney is an Open Registered Cabler with 29 years of industry experience. In 1997, he was a manager for one of the first private contracting companies to work in the Telstra network following privatisation, leading the landmark CAN 2000 Project. Since establishing SECURE A COM in 2008, Jason has provided Sydney with independent, expert fault diagnosis and telecommunications solutions.
WHAT SYDNEY CUSTOMERS SAY
COMPANIES WE'VE WORKED FOR
From national banks to fast food chains — Sydney's biggest organisations trust us with their telecommunications infrastructure.
NBN · Data Cabling · Fibre · WiFi · Network Infrastructure














NBN INSTALLATION QUESTIONS
Common questions about NBN installation in Sydney — covering service types, licensing, apartments, new builds and what to expect on the day.
Asked
Questions
YOUR NBN INSTALLATION.
DONE BY A REGISTERED CABLER.
Contact SECURE A COM for a written NBN installation quote — wall sockets, cabling, conduit, NTD relocation and MDF jumpering across Sydney. Written quote before work begins. No obligation.
Mon–Fri · After-hours by request · All of Greater Sydney