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NBN
INSTALLATION

INSTALLED BY A REGISTERED CABLER.
NOT AN ISP QUEUE.

SECURE A COM provides NBN installation services for homes, apartments and businesses across Sydney — wall sockets, lead-in cabling, conduit runs, NTD box relocation, and MDF jumpering. Every installation uses Cat6-rated cabling, Krone-terminated wall plates, and AS/CA S009:2020 compliant methods — the same standard NBN Co contractors are required to follow. All work is carried out by an Open Registered Cabler, A10089 — written quote before work begins, 12-month guarantee on completion.

5-Star Google Rated
Open Registered Cabler · A10089 All NBN Technology Types Written Quote Before Work Begins 12-Month Workmanship Guarantee
Open Registered Cabler A10089
Registered Cabler ASIAL · ICAA Member
Since 2008 Sydney & Sutherland Shire
12-Month Guarantee All workmanship warranted
Video Evidence Watch on YouTube ↗
The Problem

WHY NBN INSTALLATIONS GO WRONG

NBN installation looks straightforward — until the ISP contractor doesn't show, the box ends up in the wrong room, or the apartment building's comms room blocks your activation. A licensed cabler working directly for you changes every one of these outcomes. We survey, quote, install and test — without the queue.

No NBN Socket Where You Actually Need It

The builder placed the NTD in the garage. The ISP put the wall plate in the hallway. Neither is where your router needs to live. Adding an extra socket, running a cable to the study, or moving the connection point entirely requires a registered cabler — not another ISP ticket that goes nowhere.

Socket · Cabling · Relocation

NBN Box Installed in the Wrong Location

NBN NTD boxes are often placed wherever the contractor finds easiest access — not where it suits your home or office layout. Relocating an NTD requires disconnecting the lead-in cable, running new internal cabling to the preferred wall position, and recommissioning the device. ISPs won't do this. We do.

NTD Relocation · Lead-in Cable

Waiting Weeks for an ISP Contractor to Arrive

ISP installation queues routinely run four to six weeks for new connections and longer for extras like socket additions or NTD moves. As an independent registered cabler, SECURE A COM books directly with you — no ISP middleman, no call centre queue, no unexplained rescheduling. Most jobs booked within days, not weeks.

Direct Booking · No Queue

Apartment Not Connected Through the Building MDF

Many apartments activate their NBN plan but never get a working internet connection because nobody has performed the MDF jumpering that links the building's communications room to their specific unit. This requires comms room access and Krone block termination — work only a licensed cabler can carry out.

MDF · Strata · Krone Block

New Build or Renovation Needs Pre-Wiring Before Walls Close

If conduit and cabling aren't installed before plasterboard goes up, retrofitting later means cutting walls, patching, and painting. Pre-wiring a new build for NBN — including conduit from the boundary, internal cable runs, and rough-in wall plates — is significantly faster and cheaper done at the right stage of construction.

Pre-wire · New Build · Conduit

Lead-In Cable Damaged, Missing or Too Short for NBN

The lead-in cable running from the boundary pit to your wall is often overlooked during ISP activation — yet a cracked conduit, water-damaged cable, or cable that terminates in the wrong room blocks NBN activation entirely. A registered cabler replaces, re-routes, or extends the lead-in cable so activation can proceed without delay.

Lead-In · Boundary Pit · Conduit
// Our Approach

HOW WE SOLVE IT

01
Site Survey & Written Quote

We visit the property, confirm the NBN technology type, identify the best cable routes and socket positions, then provide a written quote covering all labour and materials. No work begins until you approve the quote — no surprises, no hidden charges after the job is done.

02
Cable Route Planning

Every cable route is planned before a single hole is drilled. We use ceiling cavities wherever possible to avoid wall penetrations. Where conduit runs are needed — underground from the boundary or surface-mounted on walls — we plan the route for minimal visual impact and maximum durability over the long term.

03
Cabling & Conduit Installation

Cat6 cable is installed through ceiling cavities and conduit runs in full compliance with AS/CA S009:2020. Underground runs use gel-filled cable rated for direct burial. All cable runs are labelled at both ends. Pre-wiring for new builds uses correctly sized conduit with draw strings left for future cable additions.

04
Termination & NTD Commissioning

Wall plates are terminated with Cat6 Krone keystone jacks and fitted with labelled faceplates. NTD boxes are positioned and secured to the agreed location. Apartment connections are completed via MDF comms room access and Krone block jumpering. All terminations are tested for continuity before the NTD is commissioned.

05
Testing, Documentation & Handover

Every completed installation is tested end-to-end — continuity across all cable runs, speed verification at the NTD, and confirmation that each wall plate delivers full signal. We provide written documentation of the installation and issue a 12-month workmanship guarantee covering all cabling and termination work completed.

18+
Years
Experience
100%
AS/CA S009
Compliant
12M
Workmanship
Guarantee
// What's Included
Written quote upfront
Cat6 cable & wall plates
Conduit installation
NTD commissioning
MDF comms room access
Continuity & speed test
Cable labelling
12-month guarantee
Real Jobs · Real NBN Installations · On Camera

WATCH OUR NBN INSTALLATION WORK IN ACTION

These videos show real NBN installation jobs across Sydney — underground lead-in trenching, full home data cabling and FTTP pre-wiring. Every job is filmed on-site so you can see exactly how we work before we arrive at your property.

18+ Years Experience
5.0★ Google Rated
90% Fixed Same Visit
12M Workmanship Guarantee
SECURE A COM technician surface-mounting Cat6 conduit and data points across a Colorbond-roofed home in Helensburgh Sydney — 23 outlets, patch panel and Ubiquiti access points
Home Network Install · Helensburgh, Sydney

23 Cat6 Data Points + NBN Install — Complete 5-Day Home Network Build

A brand-new Helensburgh home with a Colorbond roof and cathedral ceilings gets 23 surface-mounted Cat6 data points, a central patch panel, Ubiquiti PoE wall access points and a Zigbee automation controller — finished with NBN connected and sorted on day five.

SECURE A COM technician hiding conduit along balcony eaves during NBN FTTP NTD pre-wire at Arncliffe Sydney — moving fibre entry point from garage to upstairs office
FTTP Pre-Wire · Arncliffe, Sydney

NBN FTTP NTD Pre-Wire — Don't Let NBN Dictate Your Box Location

Standard NBN installs drop the NTD in a garage or shed, killing your Wi-Fi coverage. Watch how we hid conduit along the balcony eaves and relocated the fibre entry point from the ground-floor garage straight to an upstairs office — clean finish, no dead zones.

Need an NBN installation done properly? Book an Installation See all our videos on YouTube
What We Install

NBN INSTALLATION SERVICES

From a single extra wall socket to a full property pre-wire — SECURE A COM provides licensed NBN installation services for residential, strata, and commercial properties across Sydney. Every job is quoted, every installation is compliant.

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Installation — All NBN Types

NBN Wall Socket Installation

Cat6 RJ45 wall socket terminated from your NTD or utility box. Supports FTTP, FTTN, FTTC and HFC — any NBN technology type, any room in the property.

NBN wall socket installation
Installation — Commercial & Strata

NBN Cabling

Multi-pair copper, pit-to-pit cable hauling and MDF/IDF Krone termination for commercial buildings, strata complexes, schools and industrial properties.

NBN cabling services
Installation — Apartments & Strata

MDF Jumpering for Apartments

Comms room access and Krone block jumper termination that connects your apartment unit to the building's NBN network — the step ISPs routinely miss.

MDF jumpering for apartments
Installation — Voice Services

Phone Line Installation

VoIP socket wiring and phone point installation for NBN voice services. Existing phone sockets connected so every handset rings — residential and business.

Phone line installation
Installation — Structured Cabling

Structured Data Cabling

Cat6 data points, patch panels and structured network cabling installed alongside your NBN — home offices, media rooms and business premises across Sydney.

Structured data cabling
Installation — NTD Relocation

NBN NTD Box Relocation

Move your NBN connection box from where the ISP placed it to where your router actually needs to live — without losing your connection or signal quality.

NBN NTD box relocation
Installation — Civil Works

NBN Conduit Installation

Underground PVC conduit runs protecting lead-in cable from the street boundary to the premises entry point — new installations and replacements for damaged conduit.

NBN conduit installation
Installation — Emergency Systems

4G GSM Lift Phone

4G-connected emergency lift phone systems replacing copper landline circuits made redundant by NBN. Compliant installation for strata and commercial buildings.

4G GSM lift phone installation
How It Works

THE NBN INSTALLATION PROCESS

Every NBN installation starts with a site survey and a written quote — and ends with a tested, documented installation backed by a 12-month workmanship guarantee. Here's how each job runs from first contact to handover, whether it's a single extra socket or a complete property pre-wire for a new build or renovation.

01
Step 01 / Site Survey

Site Survey & Scope of Works

The technician visits your property to confirm the NBN technology type already provisioned (FTTP, FTTN, FTTC or HFC), assess the current NTD or utility box position, and map potential socket locations throughout the premises. During the survey we identify ceiling cavity access, determine whether underground conduit exists or needs to be installed, and scope any MDF comms room access requirements for apartment buildings. For new builds or renovations, this is also when we plan pre-wiring runs and conduit routes before walls close — including NBN NTD box pre-wiring if the device hasn't been provisioned yet. A written quote covering all labour and materials is provided before any work proceeds.

Written quote No obligation All tech types Strata access New build scoping
02
Step 02 / Route Planning

Cable Route Planning & Access Preparation

Before any cable is pulled, every route is planned to minimise wall penetrations and maximise long-term durability. Ceiling cavity access is inspected first — most cable runs for NBN wall sockets can be routed through the ceiling void without cutting into finished walls. Where walls must be penetrated, appropriate drill angles and cable entry points are chosen for the least disruptive path. For runs requiring underground conduit from the street boundary, the route is marked and any required digging scoped. Apartment jobs require coordination with building management or strata to access the MDF comms room at the agreed time. All access requirements are confirmed before materials are ordered, so nothing delays the installation day itself.

Ceiling cavity routing Surface conduit option Underground conduit MDF access booked Wall cuts minimised
03
Step 03 / Installation

Cabling & Conduit Installation

Cat6 cable is installed through ceiling cavities, wall cavities and conduit runs in full compliance with AS/CA S009:2020 — the Australian standard for customer cabling. Underground conduit runs use gel-filled cable rated for direct burial, protecting the connection against moisture and soil movement over the life of the installation. For new builds and renovations, conduit is installed with draw strings and appropriately sized for the cable types planned — making future additions straightforward. All cable runs are labelled at each end before termination begins. Pre-wiring for NTD box positions is completed with correctly rated cable and conduit to AS/CA S009 specifications so the installation is ready for NBN Co provisioning when the service activates.

Cat6 cabling Gel-filled underground AS/CA S009:2020 Pre-wire ready Labelled runs
04
Step 04 / Termination

Socket Termination & NTD Commissioning

Wall plates are terminated with Cat6 Krone keystone jacks at each socket position and fitted with labelled single or double faceplates. NTD boxes are positioned and secured at the agreed location, with the lead-in cable connected and the device commissioned before any speed test is run. For apartment connections, MDF comms room access is used to complete the Krone block jumper termination that links the building's distribution frame to the resident's specific pair — the step that activates the NBN connection at unit level. Each termination is tested for continuity and correct pinout before the NTD is powered and the NBN service is verified live at the wall plate position closest to the router location.

Krone termination RJ45 wall plates NTD commissioned MDF jumpering Continuity tested
05
Step 05 / Handover

Testing, Documentation & Handover

Every completed installation is tested end-to-end before handover. Continuity is verified across all cable runs from wall plate to NTD. Speed is measured at the NTD and confirmed against the active NBN plan to ensure the installation is delivering expected performance. Where phone lines have been installed, each socket is tested for correct ring voltage and dial tone. Written documentation of the completed installation — including cable runs, socket positions, and the NTD location — is provided to the owner or property manager. A 12-month workmanship guarantee is issued covering all cabling, conduit, and termination work carried out on the day, with SECURE A COM returning to remedy any installation defect at no cost within the guarantee period.

Continuity test Speed verified Written report 12-month guarantee AS/CA S009 compliant
Ready to get your NBN installation quoted? Written quote before work begins — residential, strata and commercial across Sydney.
GET AN NBN INSTALLATION QUOTE
Transparent Pricing

EVERY NBN INSTALLATION JOB IS QUOTED INDIVIDUALLY.

NBN installation pricing depends on the number of sockets, cable run lengths, conduit requirements, NTD placement and access to ceiling cavities or comms rooms. We quote after a site survey or a brief phone discussion — no obligation, no surprise charges on the day.

// NBN Installation Sydney — Pricing Approach
GET AN NBN INSTALLATION QUOTE

Every NBN installation is different — a single extra socket costs far less than a full property pre-wire with underground conduit. We survey your property, scope the cable runs and access requirements, and provide a clear written quote covering all labour, materials and GST before work begins. No work starts without your written approval. See full pricing terms and conditions.

// What Every Installation Covers
Written quote before any work begins
On-site cable route and access assessment
AS/CA S009:2020 compliant installation
Cat6 cabling, conduit and wall plates
Krone and RJ45 terminations
Continuity and speed testing on completion
Written installation documentation
12-month workmanship guarantee on all work
12-Month Workmanship Guarantee — all cabling, conduit and termination work is covered.
// Common Questions

PRICING FAQ

NBN installation cost varies significantly based on the scope of work. A single wall socket in a room adjacent to the existing NTD is a straightforward job. A full property installation — underground conduit from the boundary, multiple socket positions throughout the building, NTD relocation, and MDF jumpering for an apartment — is a larger scope requiring a site survey before quoting. We provide a written quote covering all labour, materials and GST before any work begins — no obligation to proceed.
Yes. We install NBN wall sockets and cabling for all NBN technology types — FTTP (Fibre to Premises), FTTN (Fibre to the Node), FTTC (Fibre to the Curb) and HFC (Hybrid Fibre Coaxial). Each technology type has a different NTD or utility box configuration, which affects how the internal cabling is connected. The installation approach is confirmed during the site survey based on the active technology type at your address.
Yes. NBN NTD box relocation involves disconnecting the lead-in cable at the existing NTD position, running new internal cabling through the ceiling cavity or wall to the preferred location, and recommissioning the NTD device at the new position. The NBN service remains active throughout if managed correctly. This is quoted individually based on the distance of the relocation and ceiling access available. ISPs will not perform this work — it requires a registered cabler working directly for the property owner.
Yes. Apartment NBN installation often requires MDF jumpering — access to the building's Main Distribution Frame in the comms room and Krone block termination connecting the building's distribution network to your specific unit pair. This is the step that activates the NBN connection at apartment level and is frequently missed or incorrectly performed by ISP-appointed contractors. We coordinate comms room access with building management and complete the termination correctly on a single visit.
Materials are always quoted separately to labour. The written quote clearly lists the labour cost and the materials cost — including Cat6 cable, conduit, keystone jacks, wall plates, and any MDF jumper components — before work begins. You will not be charged for materials that weren't agreed in the quote. For full pricing terms, including how variation work is handled when unexpected site conditions arise, see our Terms and Conditions.
A single wall socket addition to an existing NBN connection typically takes two to three hours including survey, cable run, termination and testing. A larger installation — multiple sockets, underground conduit, NTD relocation and MDF access — is usually a full day. New build pre-wiring depends on the size of the property and stage of construction. The timeline for your specific job is confirmed in the written quote, so you know what to expect before the technician arrives.
Licences & Credentials

LICENSED. CERTIFIED. ACCOUNTABLE.

Secure A Com holds every licence and certification required to legally work on NBN and telecommunications infrastructure in Australia. Our master technicians are fully registered with ASIAL, an official national cabling registrar accredited by the Australian Communications and Media Authority (ACMA). When you book with us, you're engaging a properly registered cabler — not an unlicensed contractor. Click any certificate to view it in full.

Open Registered Cabler — A10089 Australian Communications Authority — Licence 16598 Telstra Contractor — CID 90024185 Telstra Install & Maintenance — DC0051 Electrical Craft Certificate — 8915293 Data Cabling — AS3080 ABN 78 130 056 987
Jason Kearney — Founder & Master Technician, SECURE A COM
// Founder & Master Technician

JASON KEARNEY

Founder Jason Kearney is an Open Registered Cabler with 29 years of industry experience. In 1997, he was a manager for one of the first private contracting companies to work in the Telstra network following privatisation, leading the landmark CAN 2000 Project. Since establishing SECURE A COM in 2008, Jason has provided Sydney with independent, expert fault diagnosis and telecommunications solutions.

Jason Kearney signature Read my full profile →
Open Cabler Registration Licence A10089
Open Cabler Registration
ASIAL (ACMA-accredited registrar) — A10089
Cabler Registration Certificate
Australian Cabler Registration
ASIAL Member
Australian Communications Authority Licence 16598
Australian Communications Authority
Licence 16598
Regulatory Framework Licence
Regulatory Framework Licence
Milcom
Telstra Install and Maintenance Certificate DC0051
Telstra Install & Maintenance
Certificate DC0051
Telstra Copper Jointing Certificate
Telstra Copper Jointing
Certificate
Telstra Contractor Accreditation CID 90024185
Telstra Contractor Accreditation
CID 90024185
Telstra Lines Manager Certificate
Telstra Lines Manager
Certificate
Electrical Craft Certificate 8915293
Electrical Craft Certificate
Licence 8915293
Data Cabling Certification AS3080
Data Cabling Certification
AS3080
Bonded Asbestos Removal Certificate
Bonded Asbestos Removal
Certificate
Sydney Tunnel Induction
Sydney Tunnel Induction
Certificate
// Registered Australian Business
ABN 78 130 056 987
Verify on ABR →
Customer Reviews

WHAT SYDNEY CUSTOMERS SAY

5.0
128 Google Reviews
Google Reviews Verified customer feedback
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Trusted By

COMPANIES WE'VE WORKED FOR

From national banks to fast food chains — Sydney's biggest organisations trust us with their telecommunications infrastructure.

NBN · Data Cabling · Fibre · WiFi · Network Infrastructure

We diagnose faults across all Australian ISPs
FAQs

NBN INSTALLATION QUESTIONS

Common questions about NBN installation in Sydney — covering service types, licensing, apartments, new builds and what to expect on the day.

8
Frequently
Asked
Questions
GET A QUOTE
SECURE A COM handles the full range of NBN installation work — NBN wall socket installation, lead-in cable replacement, underground conduit installation, NTD box relocation, MDF jumpering for apartments, phone line installation for NBN voice services, and data cabling for home and business networks. We also complete pre-wiring for new builds and renovations before plasterboard goes up, ensuring cable routes are correct and conduit is in place before access becomes difficult. All work is carried out by an Open Registered Cabler, A10089, in compliance with AS/CA S009:2020.
Yes — all NBN cabling work on the customer side of the NTD must be carried out by a registered cabler under Australian telecommunications law. The Telecommunications Act 1997 requires that anyone installing, altering or maintaining cabling that connects to the NBN network holds a cabler registration issued by an ACMA-approved registrar. SECURE A COM holds an Open Registration (A10089), which covers all cabling types including structured cabling, coaxial, optical fibre and copper. Unlicensed cabling work voids the property's compliance, can affect NBN service quality, and exposes the owner to liability.
Yes. Adding a new NBN wall socket to an existing connection is one of the most common jobs we perform. The cable is run from the NTD or utility box through the ceiling cavity to the new wall plate location, terminated with a Cat6 Krone keystone jack, and tested for continuity and signal before handover. In most single-storey homes this can be completed in a single visit without cutting into finished walls. Multi-storey properties or older brick-veneer homes may require additional access planning — confirmed at the site survey stage.
NBN conduit installation involves burying a PVC conduit pipe from the street boundary to the external wall of the premises, through which the lead-in NBN cable is then pulled. Conduit is required when there is no existing underground pathway for the cable, when existing conduit is damaged or too small for the cable diameter, or when a new build requires infrastructure to be in place before NBN Co completes the service connection. Gel-filled cable rated for direct burial is used for all underground runs. The conduit is sized to allow future cable replacement without re-digging.
In apartment buildings, NBN signals typically arrive at the building's Main Distribution Frame (MDF) in the basement or comms room, then distribute to individual units via existing copper pairs in the building's vertical risers. Activating the NBN for a specific unit requires a registered cabler to access the MDF, identify your apartment's copper pair, and perform MDF jumpering — inserting a short jumper cable that connects your pair to the NBN distribution block. Without this step, ISP activation often fails or delivers degraded performance. We coordinate comms room access with building management and complete the work in a single visit.
Yes. Pre-wiring a new build at the frame stage is significantly easier and cheaper than retrofitting cable after walls are plastered. We install conduit from the boundary entry point through the building frame, run Cat6 cable to each planned socket location, and leave correctly positioned rough-in boxes ready for wall plates after plastering. NBN NTD box pre-wiring for the NTD enclosure position is also completed at this stage. All pre-wiring work is AS/CA S009:2020 compliant and coordinated with your builder's timeline to avoid hold-ups.
NBN NTD box relocation involves moving your NBN connection device from where the ISP contractor placed it — often chosen for access convenience, not for your router's optimal position — to a location that suits your home layout. The job requires disconnecting the lead-in cable from the existing NTD position, running new internal cabling to the new location through ceiling cavities, securing and reconnecting the NTD, and recommissioning the device. The NBN service remains active throughout if the process is managed correctly by an experienced cabler. ISPs will not perform this work — it must be requested and paid for separately through a licensed cabler.
NBN cabling refers specifically to the cabling that forms part of your NBN connection — lead-in cable from the street, conduit runs, internal cable from NTD to wall sockets, and MDF jumpering in apartments. This cabling connects your premises to the NBN network and must comply with AS/CA S009:2020. Data cabling refers to structured Cat6 wiring installed purely for your internal network — runs from a router or switch to data points in offices, bedrooms or home theatres. Both use Cat6 cable and similar termination methods, and both require a registered cabler, but they serve different purposes and are quoted separately.

YOUR NBN INSTALLATION.
DONE BY A REGISTERED CABLER.

Contact SECURE A COM for a written NBN installation quote — wall sockets, cabling, conduit, NTD relocation and MDF jumpering across Sydney. Written quote before work begins. No obligation.

Written quote before work begins Open Registered Cabler · A10089 12-month workmanship guarantee All NBN technology types Residential & commercial

Mon–Fri · After-hours by request · All of Greater Sydney

Open RegisteredCabler · ASIAL
5.0 Stars128 Google Reviews
Since 200818+ Years Experience
90% FixedSame Visit
12-MonthGuarantee

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