Quickly, Fix Your Phone Line!
Why Is My Phone Line Not Working?
Some of the things that could be causing problems
The purpose of your phone line often dictates its requirements. Is it being used for a PSTN service, a VoIP service, or to connect your internet modem? Each application has its own set of considerations.
- Old cable joints that finally died.
- Low insulation resistance between the copper pairs
- Damaged cable due to rodents or human error.
- A faulty socket outlet in the chain causing problems.
- Hairline fractures in the copper from careless install
- Corroded terminals at the socket outlet.
- Faulty MDF or IDF frames inside your building.
- Network issue that has been undetected by ISP.
- Faulty lead-in cable that is outdated and needs repair.
- You have a redundant ADSL filter causing grief.
- You’re using dodgy phone line adaptors and leads.
Armed with this comprehensive knowledge, we can quickly pinpoint and resolve issues, minimising your downtime and stress. Our technician’s skill set guarantees speedy solutions that are also cost-effective. Furthermore, we offer a special package for immediate access to our seasoned technician today. Keep reading to discover how we can tackle your phone line problems both promptly and affordably.
What Are the Various Types of Phone Line Faults?
Low Insulation Resistance.
Symptoms: Signal intermittently drops out, noises on the line.
High resistance in your cabling joins can severely disrupt your phone and internet services. This electrical impedance can lead to frequent internet and phone dropouts or even a complete loss of service. For example, high resistance can also cause slow data transmission, affecting your browsing speed.
Bridge taps can severely disrupt your NBN service, especially if you have FTTC, FTTN, or FTTB delivered via phone lines. These taps occur when your internet signal navigates multiple sockets or joins, before arriving at its destination, your router. This is known for causing frequent dropouts.
Short circuits in your phone lines are a major problem for both internet and voice services. Occurring when wires touch each other, short circuits disrupt the flow of electrical signals, leading to unstable or completely lost connectivity. Like bridge taps, short circuits require immediate phone line repairs to restore optimal service.
An open circuit is frequently the culprit when it comes to complete network failure on your phone and internet services. An open circuit happens when there’s a break in your wiring, stopping electrical signals from completing their path. This results in no dial tone or a complete loss of internet connection.
Faulty MDF Frames
Faulty MDFs (Main Distribution Frame) can wreak havoc on your phone and internet services. These frames serve as the central hub for your building’s telecom network. When faulty, they can cause signal degradation, dropouts, or complete service failure. To find faults or replace an MDF frame with its maze of wires requires experience.
Faulty Lead-In Cable
Faulty NBN lead-in cables are a significant issue affecting your phone and internet quality. These cables connect your premises to the NBN network. When damaged or old, they lead to intermittent or completely lost connectivity. For a stable, high-quality service, having a functional lead-in cable is essential.
Faulty Phone Sockets
Faulty sockets can seriously impair your phone and internet services. Whether compromised by age, cheap knockoffs, saltwater corrosion, or bent pins, these issues not only disrupt phone line repairs but also compromise internet stability. The result is slow speeds and consistent dropouts. We can find and fix your phone socket issues today.
Faulty Phone Leads
Old, unreliable phone leads can be a subtle but significant issue affecting both your phone and internet services. Corrosion on the copper pins leads to high resistance, slowing down your internet and making your router susceptible to dropouts.
Cable adaptors to extend or fit non-standard cables may seem convenient, but each adaptor introduces an additional fail point into your system. If you’ve sourced your cables, leads, and adaptors from a budget store, there’s a higher risk of having issues. These adaptors can compromise your connectivity and contribute to system failures.
Network faults can often masquerade as issues within your own cabling. ISPs frequently point the finger at your setup, but we repeatedly find the problem lies within the network. To ensure your ISP takes action, we provide a detailed ISP report backed up by video evidence if needed, to confirm the issue.
Tech Service Call
Don’t let problematic phone lines keep you offline! We can get you back up and running today. Interested? For complete information on what our proven and highly effective phone line repair service includes, continue reading. But! If you’re ready to permanently fix your issues, book now.
Phone Line Repairs Service Call Details
What’s Covered In The Service Call?
Choosing a specialised service like ours saves you both time and money in the long run. While a general electrician or a less experienced technician might take two or even three times longer to diagnose and fix issues, our seasoned professionals get it right quickly.
We’ve been to jobs where customers have grappled with persistent issues for over 3 years, involving as many as 16 contractor service calls from ISP techs, without resolution. We identified and fixed this longstanding issue in under 2 minutes. We’re not boasting; but, you know!.