Internet Technician Services

NBN Fault Repair

Struggling with NBN issues? Our expert NBN Fault Repair service in Sydney is here to diagnose and fix your internet problems fast. Say goodbye to slow speeds and constant dropouts. Discover how our professional technicians can get your connection back on track.

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Internet Troubleshooting Technician Sydney

Quick Diagnosis

We identify NBN faults swiftly, ensuring minimal downtime so you can get back to enjoying a seamless internet experience without the hassle.

Expert Repairs

Our certified technicians are equipped with the latest tools and knowledge to fix your NBN issues, ensuring your service runs smoothly.

Registered Technician

Trust our professional team for dependable NBN repairs. We offer a 12-month workmanship guarantee, providing you with complete peace of mind.

SECURE A COM

Sydney’s Licensed NBN Experts

Our licensed and registered cablers are experts in NBN fault repair. With over a decade of experience, we ensure high-quality service and offer a 12-month workmanship guarantee. Trust our skilled technicians to restore your internet with professionalism and precision.

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Internet Dropouts

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WIFI Signal Issues

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Slow Internet Speeds

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Non Working Internet

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Intermittent Faults

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Bridge Taps

JASON KEARNEY

Head Technician

Our Solutions

Common NBN Faults

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Internal Cabling

Homes built before the NBN rollout often face challenges with VDSL signals and existing wiring. Star and daisy chain configurations can interfere with signal flow, but a simple rewire can resolve the issue.

WIfi Connectivity

Wi-Fi signal problems can be caused by your home’s layout, blocking signal flow. Your router may not have enough range, or you might need a solution to extend the Wi-Fi coverage.

Faulty Sockets

Faulty sockets can lead to dropped connections, sluggish speeds, or a total loss of service. This is usually due to loose wiring or subpar installation. Repairing or replacing sockets can restore your internet.

NBN Network Issues

NBN faults are often misdiagnosed by your ISP, who might blame your internal cabling. We pinpoint the problem, liaise with your ISP, or provide a report to resolve the issue if it’s on the NBN side.

Faulty Routers

Faulty routers or misconfigured settings can cause slow speeds, disconnections, or no internet. We troubleshoot, adjust settings, and optimise configurations for a reliable connection.

Buildings Infrastructure

Issues with building infrastructure, such as cabling, MDFs, IDFs, or tie cables, can disrupt your internet service. We diagnose these problems and perform necessary repairs to restore your connection.

WHY CHOOSE US

Solving Your NBN Issues

Experiencing frequent dropouts, slow speeds, or complete loss of connection?

These are common NBN issues that many Sydney residents face, often leaving them frustrated and disconnected. ISPs often fall short in providing adequate solutions, blaming the problem on equipment or leaving you to troubleshoot on your own. That’s where we come in. Since 2008, our expert team has been solving Internet faults for customers across Sydney, just like you.

We specialise in pinpointing the exact issue, whether it’s within your home’s wiring or external connections, and delivering a swift, reliable fix. Our experience, advanced tools, and customer-focused approach ensure that we don’t just fix the problem—we provide a lasting solution. Stop struggling with your NBN and let our professional technicians get you back online fast.

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Our Reviews

What People are Saying

We provide the highest level of quality for each and every customer.

    
 
 
        
   Susan Beale 
 2024-09-03
 
 
  Many thanks to Jason for helping to get our NBN connection issues sorted. Highly recommended!
  
 
       
   Jocie Bell 
 2024-08-21
 
 
  We have had a wonderful experience with secure a com. We have just moved to the area and had nothing but trouble getting our internet sorted. Between our internet company and the nbn we have been fighting to get this sorted for nearly two weeks, with multiple phone calls and nbn technicians out to our home. So glad we found Jason. He was committed to finding the root cause rather than passing the blame. He explained the situation and advised on what we should do, going over and beyond what was asked of him.

We can’t thank you again!!

Jocie and Loren
  
 
       
   Min 
 2024-01-04
 
 
  Jason is a truly friendly telecom professional. The kind of competent technician one hopes for when the internet breaks down. He was quick to diagnose a bridge tap fault and resolved the internal issue swiftly. He also gave me solid advice on making the switch from FTTN to FTTB. Glad i came across Secure A Com on YouTube and booked in a session. Highly recommended!
  
 
       
   Leo Murray 
 2023-07-18
 
 
  Jason did an amazing job troubleshooting my home internet, efficient and professional. If you’re having any internet issues, then I highly recommend
  
 
       
   Alex X. 
 2023-06-15
 
 
  Fantastic Service. Quick and easy job well done
  
 
       
   Tamara Livingstone 
 2023-05-31
 
 
  Amazing experience with Jason. Honest and reliable couldn't have asked for a better person to come out and help us. Highly recommend.
Thanks again Jason and the team at secure a com .

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Internet Technician Services

Faster NBN Speeds

Our NBN Fault Repair service will dramatically improve your internet experience, providing faster speeds and more reliable connectivity. No more buffering or dropped video calls—just smooth, uninterrupted service that keeps you connected when it matters most.

Home & Business

Ready to enhance your internet? Contact us today to book a service or speak with one of our experts. Leave us a message, give us a call, or schedule an appointment online now and reclaim your digital freedom with a connection that works as it should!

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