Cloud PBX Service
Elevate Your Communications with a Scalable and IT-Free Cloud PBX Phone System.
Elevate Your Communications
Say goodbye to expensive in-house IT staff and hello to a hosted cloud PBX phone system for your business. Managed by a third party, you’ll have access to a dedicated IT team who will be there to help you solve problems and get back up and running 24/7. With the cloud-based solution, there is no need for complex infrastructure or maintenance, leaving you free to focus on your core business.
Cloud PBX Phone System – Scalable and Flexible
With a cloud-based PBX phone system, you can scale your business communications as you grow. Say goodbye to outdated hardware and the need to purchase new systems when your business expands. Seamlessly transition from a single office to multiple offices across the country or even internationally without any downtime. The system is completely flexible, allowing you to add or remove phone lines as needed, making it the perfect solution for small and large businesses alike.
Why Choose Us
Happy Customers Across Sydney Rave About Our
PBX Service!
Boasting over 25 years of industry experience, our dedicated technicians excel in identifying and resolving faults, providing exceptional NBN support, reliable solutions, and personalised customer service for residential and commercial internet connectivity needs.
Happy Clients
Over 25,000 delighted customers trust our outstanding NBN services and solutions
Locations Serviced
Serving 1,000+ locations across Australia with exceptional NBN services and solutions
Registered & Licenced Private Technicians Service
As a registered, licensed, certified, and insured provider, we guarantee professional and compliant services, ensuring your peace of mind and utmost satisfaction throughout our work process.
ACMA Registered Technician
Expert ACMA Registered Technicians ensure strict adherence to industry standards, safety guidelines, and continuous professional development.
Licensed, Insured & Certified
Fully Licensed, Insured, and Certified, our expert team guarantees top-quality, reliable services, providing clients absolute peace of mind and satisfaction.
ISP Reporting
Efficient ISP Reporting System for Resolving NBN Network Side Faults Fast.
We offer comprehensive reporting for NBN network faults, including video evidence shared on our YouTube channel and detailed written PDF reports. This thorough documentation ensures indisputable proof, meeting your ISP’s requirements and facilitating efficient resolution.
ISP Refunded Clients
If your ISP claims the fault is in your private cabling, but we discover it’s within the NBN network, our reports help secure a 100% service call refund from your ISP.
%
Networkside Faults
In our experience, approximately 65% of cases where ISPs attribute faults to customers’ private cabling actually result from issues within the NBN network.
How we help
Upgrade Your Communications with a Scalable Cloud PBX Phone System
Welcome to the world of NBN telecommunications! Are you struggling with your old phone system since you switched to NBN VoIP? We understand that the transition can be challenging, but we have a solution for you. As Sydney’s most trusted telecommunications professionals, we are here to guide you through every step of the way.
Our Cloud-Based PABX hosted service for small and large businesses is the answer to all your problems. Why pay for a bulky old phone system that requires maintenance throughout its lifespan when you can have a virtual PABX with even more features?
With our NBN Cloud-Based PBX Phone System, you can have multiple phone numbers for your business, transfer calls to other extensions on your system globally for free, use Interactive Voice Response for a professional introduction, receive voicemail to email, set up a virtual conference room, play music on hold, and much more.
We understand that communications are vital for any business, and having a hardware phone system can be costly. That’s why we offer a hosted Cloud PBX that provides the latest phone functionality without the expensive upfront system costs. Plus, our monthly rates are incredibly attractive!
By switching to a Cloud-Based PABX, you can upgrade to a state-of-the-art phone system and dramatically reduce your telecommunications spend. Our hosted Cloud PBX is managed by a third party, so you have a full IT team ready to help you 24/7 when problems occur. Plus, cost of calls are generally set plans, so you only pay one set fee, which usually includes the cost of your phones and hosting plan.
Our hosted Cloud PBX has no complex infrastructure, so you don’t need to pay for anything to get your businesses’ telecommunications up and running. It’s all done over your internet connection, which allows your communications requirements to update and grow at the speed you need. You can seamlessly transition from a single office to multiple offices nationally or internationally without any downtime by having to upgrade your phone system.
Having a dedicated IT department off-site through your hosting provider allows for faster upgrades and maintenance. You can save money on not having to pay for an in-house staff to control and maintain your PABX, which can be a game-changer for many businesses.
Our hosted PBX system can be relied on to connect every single call without any lag response time, delays or lapses in call quality. You’ll enjoy clear and present call reception without any crackles or pops like the traditional PSTN line. Even in a downpour, your calls will remain clear with our IP phones. Plus, when disaster strikes, and your communications are usually one of the first casualties, our hosted PBX will solve this problem because your infrastructure is protected in a secure environment.
Our Cloud PBX features include call transfer, call park, day/night mode, follow me & call forward, conferences, announcements, extension dialing, speed dial, paging and intercom, group pickup, music on hold, voicemail to email, ring groups, interactive voice response, time conditions, miscellaneous destinations, voicemail, basic CDR call reporting, and more.
We partner with Exetel to provide you with the best NBN business plans and services. As industry veterans with over 30 years of experience, we work with ISP’s and Telcos on a daily basis. We’ve found that Exetel always goes that extra mile when it comes to understanding the needs of our small and big businesses clients, making them the perfect partner for us.
So if you have any questions or concerns, please feel free to reach out to us. We also offer Managed Services, NBN Phone Systems, NBN Business Plans, solutions for Small & Big Business, Technician Priority, NBN Fibre Plans, Installations & Faults, and Fax to Email services. We’re Sydney
We Offer A Wide Range Of NBN Services For Homes & Businesses
Experience exceptional NBN, data cabling, and networking services tailored to homes and businesses, ensuring seamless connectivity and enhanced operational efficiency.
Swift Installations
Experience hassle-free, professional NBN installations by certified technicians for seamless connectivity.
Expert Troubleshooting
Resolve NBN faults efficiently with our skilled technicians, ensuring reliable and consistent connections.
Data Cabling
Expert data cabling installations for homes and businesses, ensuring optimal network performance.
Networking Solutions
Tailored home and business networking solutions for seamless connectivity and efficient operations.
Multiple phone numbers
Have multiple phone numbers for your business and transfer calls to other extensions on your system globally for free.
Voicemail to email
Receive voicemails as audio files in your email, allowing you to access them from anywhere.
Music on hold
Play custom music while your customers wait for you to answer their call.
IT support
Have a full IT team ready to solve problems and get you moving again 24/7.
Scalable
Seamlessly transition from a single office to multiple offices nationally or internationally without any downtime.
Follow me & Call forward
Configure your calls to ring on an extension number first and then go to mobile if no one answers.
Group pickup
Pick up calls from another ringing extension and set it as a button on most soft-key programmable phones.
Extension Dialling
Allocate an extension to each user on the system and reach them via this extension.
Interactive Voice Response
Greet your customers with a professional introduction and make it easy for them to get the help they need.
Hosted cloud PBX
Enjoy a hassle-free communications experience without the need for expensive in-house IT staff.
Conference call
Set up virtual conference rooms for your team or clients.
Cost-effective
Pay one set fee for hundreds or thousands of calls a month.
Clear call quality
Experience clear and present call reception with no lag response time, delays, or lapses in call quality.
Paging and Intercom
Broadcast to everyone on a paging group or dial codes to reach a conference room.
Announcements
Record messages and configure them to perform an action afterward.
CDR call reporting
View basic call reporting functionality through the Exetel Cloud PBX.
Our Advantages
Easy To Use Online Booking System. Client Portal Access.
Experience seamless scheduling and organisation with our 24/7 online booking system and comprehensive client portal, streamlining appointments, invoices, quotes, and communication.
Online Bookings: Experience 24/7 convenience with our user-friendly online booking system, effortlessly scheduling appointments anytime, anywhere.
Client Portal: Easily access your comprehensive client portal dashboard for invoices, quotes, emails, and upcoming or past appointments anytime, anywhere.
Experience Seamless Connectivity with Our Services
Enjoy Uninterrupted Connectivity and Boosted Productivity, Satisfaction, Communication, and Convenience.
Better Productivity
Uninterrupted, high-speed internet streamlines work for enhanced productivity.
Communication
Seamlessly call friends and colleagues, no interruptions or dropped calls.
More Satisfaction
Connectivity for hassle-free browsing streaming, increasing satisfaction.
Convenience
Stable, trouble-free internet saves time and effort for greater convenience.
Our Guarantee
No-Risk 30-Day Satisfaction Guarantee Promise
Experience peace of mind with our 30-day satisfaction guarantee. If our work is at fault and we don’t return to resolve the issue promptly, you’ll receive a full refund. Trust our commitment to quality service.
Peace of Mind: Confidently choose our services, as we prioritise your satisfaction, ensuring top-quality results and exceptional, personalised customer service.
Risk-Free: Experience our unparalleled 30-day money-back guarantee, providing you with a worry-free, secure experience from start to finish, with no hidden risks.
internet technician | SECURE A COM
Our Internet Techs Work on All NBN Technologies and Premises
Complete NBN Technical Expertise: Our Service Works on All NBN Technologies
Our team of expert technicians has experience working on all NBN technologies, including FTTN, FTTB, FTTP, FTTC, HFC, and Fixed Wireless. No matter what type of NBN service you have, we can help you get the most out of it.
Faults
Our technicians swiftly troubleshoot and repair cabling, sockets, and connection.
Installations
Certified technicians provide swift, seamless internet setups.
Consultations
Expert advice and personalised solutions for your networking needs.
Check Out Some Of Our Clients Reviews
Discover what our satisfied customers have to say about our exceptional NBN support and service. See all Google Reviews.
“Very happy with the service provided by Jason. So knowledgeable and was able to sort out the NBN issue that NBN itself could not fix. He also did it during a power cut! Highly recommended and will definitely use him again.”
Tamsin Johnston
Simplify Your Online Experience With SECURE A COM
Easily manage your internet service with our reliable solutions and expert technicians. Take control of your connectivity with personalised customer service and cutting-edge technology.
Trusted Tech Service
With thousands of satisfied customers, we are proud to be Australia’s highest-rated tech service. Trust us to provide top-notch support for all your connectivity needs.
Easily Share Images & Docs
Easily upload plans and images of jobs or damaged cables to our user-friendly document uploader, which can be managed directly from your personal dashboard.
ISP Reporting
Our ISP reports come complete with images and videos, providing valuable evidence to help you get your NBN service fixed if we find the fault is in the NBN network.
Frequently Asked Questions
Our Purpose Is To Deliver Excellence In Service
Get all your questions answered about SECURE A COM with our FAQ section.
How much does your service cost?
At SECURE A COM, we offer transparent and competitive pricing for all our services. To view our pricing options, simply go to each of the service pages on our website and click on the “book now” button. This will take you to a page where you can view the pricing for each service. We offer fixed prices for most of our services, with some terms and conditions that apply. Additionally, we also provide fixed quotes to ensure that you have a clear idea of the cost of our services. If you have any further questions or concerns about our pricing, feel free to contact us and we’ll be happy to assist you.
Do you travel outside your location?
Yes, at SECURE A COM, we offer our services to customers outside of our location. We include 40km travel with each fixed-price service to ensure that our clients receive the best possible service. For any distance outside this range, we have a travel and distance page on our website that allows you to find the distance and price for the service you require. We understand that some clients may require our services outside our location, and we’re committed to providing the same level of expertise and professionalism, regardless of your location. Find your distance now
Do I have to pay upfront?
At SECURE A COM, we offer a variety of payment options to suit your needs. If you’re booking a job through our online booking system, you may be asked for payment when completing your order. This allows us to secure your booking and ensures that we have the necessary resources and materials to complete the job. However, for some services, we may require payment once the work has been completed. This is because we may not know the full extent of the labour hours and materials required for the job until we have finished. We believe in transparency and fairness in all our dealings, and we’re committed to ensuring that you’re satisfied with our services before asking for payment. If you have any further questions or concerns about our payment options, please don’t hesitate to contact us and we’ll be happy to assist you.
Are You Ready To Get Started?
Ready to take control of your NBN internet service? Book with us now to experience hassle-free browsing and streaming.
Top rated tech service
Registered & licensed
ISP reporting system
Easy online bookings
No-Risk 30-Day Guarantee
Client portal dashboard
SECURE A COM | Internet Technician
Feel Free To Contact Us
02 9188 1577
If You Have Any Questions Get In Touch
Visit our contact form to leave us a message if you have any questions about our internet technician service.
