Which NBN have you got, and is it at your address yet?

What the map tells you

Two things. Whether your address is connected to the NBN, and which kind of NBN it has: fibre to the premises, fibre to the node, fibre to the curb, fibre to the building, HFC, fixed wireless or satellite. The type is set by what NBN built in your street, not by your provider or your plan, so the answer is the same whoever you pay your bill to.

Address not found? Why a new home may not be in NBN’s system yet, and who to ring, or what happened when a house built in 2016 had no location ID.

That second answer matters more than most people expect. It decides what sits on your wall, what kind of modem you need, and where a fault is likely to be when something goes wrong.

What your result means

The map names one type for your address. Here is what each one is, in a line, with the guide that explains it.

• Fibre to the premises. Nothing but fibre runs to the house, ending at an NBN box on the wall inside. What the fibre upgrade involves.
• Fibre to the node. Fibre to a cabinet in the street, and the old copper phone line the rest of the way to your socket. What fibre to the node is.
• Fibre to the curb. Fibre to a pit near your boundary, and a short run of copper into the house. What fibre to the curb is.
• Fibre to the building. Fibre to a unit block’s comms room, and the building’s own copper from there to your door. What fibre to the building is.
• HFC. The coaxial cable that once carried pay TV, now carrying the NBN. What HFC is.
• Fixed wireless and satellite. A radio or satellite link where no cable reaches. The map lists these too; they are outside what this site covers.
• Upgrading to fibre. NBN’s part ends at the box. The conduit, the box position and the inside run on your side are FTTP upgrade cabling, before their visit or after it.
• Not connected yet. If nothing joins the house to the pit, NBN’s installer does their part to the box, and the installation cabling on your side gets done before they come or after they stop.

If you want the types side by side, with what each one is like to live with, read which NBN connection is best.

When the map says one thing and the house says another

The map is NBN Co’s record of the address. What is on your wall is what you actually have, and the two can look different to a reader. A white NBN box with a thin fibre lead into it is fibre to the premises. A modem plugged straight into an old phone socket, with no NBN box anywhere, is fibre to the node. How to tell by looking is in the comparison post.

If the map says the address is connected and your connection is dead, dropping out or slow, that is a fault, not a rollout question, and the map cannot help with it. The two pages below are where it goes next: one for when you already know it is the NBN line, one for when you are not sure whether it is the line, the modem or the WiFi.