Internet Technician Services

Fix Your Internet

Experiencing slow speeds, dropouts, or no internet at all? We’re Sydney’s trusted experts in internet fault-finding and repairs, delivering fast, reliable solutions to get you back online quickly.

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Internet Troubleshooting

We specialise in diagnosing and fixing internet faults. When your connection fails, booking our service ensures your internet gets back up and running smoothly.

Internet Technician

Wifi Connectivity

We specialise in diagnosing and enhancing Wi-Fi connectivity. If your signal keeps failing, call us to discuss solutions that will stabilise your connection at home.

Mesh Wifi Solutions

Unsolved NBN Issues

Have you struggled with ongoing issues where NBN and your ISP can’t diagnose your internet problem? We fix the impossible—this is how we built our reputation.

NBN Faults Repair

SECURE A COM

Sydney’s Internet Troubleshooters

The internet is an essential lifeline in today’s world, and when it fails, Sydney turns to us—the trusted internet technicians you can count on. From quick fixes to complex issues, our expert team works tirelessly to keep you connected, online, and stress-free. It can be many things slowing you down. Want to know more about Internet faults?

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Internet Dropouts

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WIFI Signal Issues

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Slow Internet Speeds

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Non Working Internet

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Intermittent Faults

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Bridge Taps

JASON KEARNEY

Head Technician

Our Solutions

Common Internet Faults

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Internal Cabling

Homes built before NBN often struggle with how the VDSL signal interacts with wiring. Star and daisy chain setups can disrupt flow, but a simple reconfiguration will fix it.

NEW NBN CABLING

WIfi Connectivity

Wi-Fi connectivity issues can arise from how your home is built, blocking signal flow. Your router’s Wi-Fi signal might not be strong enough, or you may need a solution to extend your range.

SEE WIFI SOLUTION

Faulty Sockets

Faulty sockets cause dropped connections, slow speeds, or no internet. Loose wiring or poor installation are often the cause. Repairing or replacing sockets restores connection.

NEW SOCKET

NBN Network Issues

NBN network faults are often misdiagnosed by your ISP, who may blame your cabling. We identify the issue, speak to your ISP, or provide a report to help fix it if it’s on the NBN side.

HAVING NBN FAULTS

Faulty Routers

Faulty routers or incorrect settings cause slow speeds, dropouts, or no internet. We troubleshoot, adjust configurations, and optimise settings for stable connection.

NEED ROUTER SETUP

Buildings Infrastructure

Building infrastructure, such as cabling, MDFs, IDFs, or tie cables, can cause your internet issues. We will troubleshoot this to find the culprit, and then make the repairs needed.

NEED MDF UPGRADE

WHY CHOOSE US

Internet Fault Finding Expertise

No matter how minor or major your home or business internet issue seems, chances are we’ve encountered it before and know how to fix it. Check out our case studies

We send expert troubleshooters to your home or business to find and fix your internet service fault. Our techs have been highly trained and can solve the most complex of internet issues. We are registered, licensed and insured and provide 12-month workmanship guarantee

There are many reasons your internet might act up, but rest assured, we won’t leave you hanging. If our troubleshooting identifies an NBN fault, we’ll support you every step of the way. We’ll provide the evidence and guidance you need to ensure your ISP sends an NBN technician to get the issue resolved.

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Our Reviews

What People are Saying

We provide the highest level of quality for each and every customer.

    
 
 
        
   Susan Beale 
 2024-09-03
 
 
  Many thanks to Jason for helping to get our NBN connection issues sorted. Highly recommended!
  
 
       
   Jocie Bell 
 2024-08-21
 
 
  We have had a wonderful experience with secure a com. We have just moved to the area and had nothing but trouble getting our internet sorted. Between our internet company and the nbn we have been fighting to get this sorted for nearly two weeks, with multiple phone calls and nbn technicians out to our home. So glad we found Jason. He was committed to finding the root cause rather than passing the blame. He explained the situation and advised on what we should do, going over and beyond what was asked of him.

We can’t thank you again!!

Jocie and Loren
  
 
       
   Min 
 2024-01-04
 
 
  Jason is a truly friendly telecom professional. The kind of competent technician one hopes for when the internet breaks down. He was quick to diagnose a bridge tap fault and resolved the internal issue swiftly. He also gave me solid advice on making the switch from FTTN to FTTB. Glad i came across Secure A Com on YouTube and booked in a session. Highly recommended!
  
 
       
   Leo Murray 
 2023-07-18
 
 
  Jason did an amazing job troubleshooting my home internet, efficient and professional. If you’re having any internet issues, then I highly recommend
  
 
       
   Alex X. 
 2023-06-15
 
 
  Fantastic Service. Quick and easy job well done
  
 
       
   Tamara Livingstone 
 2023-05-31
 
 
  Amazing experience with Jason. Honest and reliable couldn't have asked for a better person to come out and help us. Highly recommend.
Thanks again Jason and the team at secure a com .

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Internet Technician Services

Speedy Internet Fixes

When your internet is down, and your ISP won’t help, we are the Internet technician service Sydney turns to get them back online fast.

Home & Business

Fixing Internet services to give you the best performance is our specialty. Since 2008 we have been providing people just like you with a way to solve their internet issues once and for good.

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