NBN Dropout Issues When It’s Windy or Raining Overview Our head technician, Jason, was called out to a job in Loftus to troubleshoot internet connectivity issues for a TPG customer. The customer was experiencing frequent internet dropouts, especially during...
Troubleshooting High Latency Issues for a Professional Gamer Overview We were called out to a job in Rose Hill, where the customer, a professional gamer subscribed to Aussie Broadband, was experiencing high latency and packet loss on their NBN Fibre to the Building...
Old ADSL Filter Causing NBN To Dropout Overview A customer in Kellyville experiencing constant internet dropouts with their NBN Fibre to the Node (FTTN) service called in for assistance. The customer, who is with TPG, reported up to 10 dropouts a day and has been...
