Why is my NBN box clicking?

I’ve recently noticed a clicking sound coming from my NBN box, and I’m seeing both red and blue lights flashing on it. I’m concerned about what this might mean. Is this normal, or is there something wrong with my equipment? Should I be doing something to fix this?

The clicking sound from your NBN box, accompanied by red and blue lights, suggests that the device is either undergoing a diagnostic test or is in a fault state. This could be due to several reasons:

 

Physical Damage: Check the NBN box and its cables for any visible damage. If there’s any physical damage, it might be the root cause and the equipment may need repair or replacement.

 

Power Cycle: You can try power cycling the NBN box by unplugging it from the wall socket, waiting for about 30 seconds, and then plugging it back in. This can sometimes reset the device and resolve minor issues.

 

Light Indicators: If the red light remains on and the blue light is off, it indicates a connection fault. Conversely, if the blue light is on and the red light is off, the device is functioning normally. If the issue persists, it’s recommended to contact your service provider for further assistance.

 

It’s essential to understand that the NBN box is a crucial component in establishing your internet connection. If it’s making unusual sounds or showing abnormal light patterns, it’s a sign that something might be wrong, and immediate attention is required

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