by Jason Kearney | Nov 3, 2023 | NBN
Where to buy a battery for the NBN box? Question I’ve noticed my NBN box battery is not holding its charge as it used to, and I think it’s time for a replacement. Can you recommend where I can purchase a reliable NBN battery online in Australia and provide...
by Jason Kearney | Nov 3, 2023 | NBN
Can I connect directly to the NBN box? Question I’ve recently had the NBN installed at my home, and I noticed there’s an NBN box mounted on the wall. I’m wondering, is it possible for me to plug my devices straight into this NBN box, or do I need to...
by Jason Kearney | Nov 3, 2023 | NBN
How Do I Reset My NBN Modem? Question Hello SECURE A COM team, I’ve noticed a red optical light on my NBN box, and I’m concerned there might be an issue with my fibre optic connection. Can you guide me on how to troubleshoot this and what steps I should...
by Jason Kearney | Nov 3, 2023 | NBN
Who can move the nbn box? Question I’ve recently had some renovations done in my home and the current location of my nbn box isn’t ideal anymore. Can I move it to a different spot myself or is there a specific procedure I need to follow? Also, are there...
by Jason Kearney | Nov 3, 2023 | NBN
How do I stop the NBN box from clicking? Question Hi SECURE A COM team, I’ve been experiencing some issues with my NBN connection box. It keeps making a clicking sound and the lights are constantly flashing. I’m not sure what’s causing this or how to...
by Jason Kearney | Nov 3, 2023 | NBN
How to connect a modem to an NBN box? Question I’ve just got my new modem and NBN box, but I’m not quite tech-savvy. Could you guide me through the steps to properly connect my modem to the NBN box for both Wi-Fi and wired connections? Here Is how to...
by Jason Kearney | Nov 3, 2023 | NBN
How much does it cost to relocate your NBN NTD (box)? Question I’ve recently had my NBN box (NTD) installed, but it’s in a spot that’s not ideal for my home setup. I’m considering moving it closer to my main devices like my TV and computer for...
by Jason Kearney | Nov 3, 2023 | NBN
Should I take my NBN box when I move? Question I’m in the process of relocating to a new home and I’m unsure about what to do with my current NBN box. Should I pack it up and bring it with me to the new place, or is it best to leave it at my current...
by Jason Kearney | Nov 3, 2023 | NBN
What lights should be on the NBN box? Question I’ve recently had an NBN Fibre to the Premises (FTTP) service installed at my property, and I’m a bit unsure about the lights on the NBN Connection Box. Can you explain what each light means and what I should...
by Jason Kearney | Nov 3, 2023 | NBN
How to Silence an NBN Battery Alarm Permanently? Question My NBN box has been beeping non-stop, and it’s becoming quite disruptive. I suspect it might be related to the battery. Can you guide me on how to either replace the battery or silence the alarm...
by Jason Kearney | Nov 3, 2023 | NBN
How Do I Reset My NBN Box? Question I’ve been experiencing some connectivity issues with my NBN service lately, and I think it might be related to the NBN box itself. Can you provide me with a detailed guide on how to safely reset my NBN box to see if that...
by Jason Kearney | Nov 3, 2023 | NBN
How do I open the NBN box? Question I’ve noticed that the battery in my NBN box seems to be running low, and I think it might need replacing. Can you provide me with a step-by-step guide on how to safely open the NBN box and replace the battery? Here Is how you...
by Jason Kearney | Nov 2, 2023 | NBN
Where can you buy an NBN connection box? Question Hi, I’ve recently moved to a new home and noticed there’s no NBN connection box installed. Can you explain what this box is, who provides it, and how I can get one? Also, are there any costs involved in...
by Jason Kearney | Oct 30, 2023 | NBN
How do I connect a router to an NBN Box? Question Hi, I’ve just received my new NBN box and I’m a bit confused about how to connect it to my existing router. Could you please guide me through the process? Do I need to connect it to a specific port on the...
