Resolving Persistent Internet Dropouts and Packet Loss Overview Location: Breakfast PointCustomer: Aussie Broadband Subscriber with Fibre to the Basement (FTTB) A customer at Breakfast Point was experiencing continuous internet dropouts and packet loss for nearly a...
Aussie Broadband vs Optus Internet service providers (ISPs), customer service and efficiency are paramount. This case study delves into a real-life scenario involving two ISPs, Optus and Aussie Broadband, and how they handled a complex situation for a customer in...