Question 1

How are commercial NBN cabling projects priced?

Accepted Answer

Commercial and industrial NBN cabling projects are scoped individually and priced by written quote — there is no fixed rate because site complexity varies significantly. A retirement village with 40 units and a 12-pit system is a fundamentally different scope to a small factory complex with a single IDF. Pricing depends on site size, pit count, cable distance, pair count required, jointing complexity, routing pathway (underground conduit or aerial), MDF and IDF count, and access requirements. We conduct a site inspection to assess all factors before providing a written quote. No work commences without your approval.

Question 2

What does the site inspection involve?

Accepted Answer

The site inspection is a full physical assessment of your property and its telecommunications infrastructure. We attend and identify the MDF handover point where nbn Co's network ends and your private Customer Access Network (CAN) begins. We map the pit layout and count, audit existing cable types and pair counts (including O-pair linking cables between buildings), evaluate environmental exposure, assess aerial pathway options where underground access is unavailable, and document access constraints including locked pits, tenant coordination, and work-safe requirements. An inspection report is prepared on-site and used to define your written scope and quote.

Question 3

What types of cable do you use for large-scale NBN cabling?

Accepted Answer

Cable type depends on the application. For underground and external runs — pit-to-pit, building entry, direct burial, or environmental exposure — we install gel-filled lead-in cable: waterproof, UV-resistant, and rated for external and underground use. For linking cables between buildings and within protected conduit or duct systems, we use multi-pair copper cable in pair counts appropriate to the site — typically 2, 5, 10, 20, 50, or 100 pair. The correct pair count is determined during the inspection based on the number of services the cable must support. All cable specifications are defined in the written quote before work begins.

Question 4

How long does a commercial NBN cabling project take?

Accepted Answer

Project duration depends entirely on scope. A small factory complex with a single IDF and a short pit-to-pit cable replacement may be completed in a single day. A retirement village with 40 or more units, multiple IDFs, and extensive pit infrastructure may take several days. Very large projects — hospital campuses, sporting ground complexes, or multi-building caravan parks — may require staged work across multiple visits. Duration is defined as part of the written scope and communicated before any work begins. We can advise an estimated timeframe after the site inspection.

Question 5

Do you charge extra for travel beyond 40km from Sutherland Shire?

Accepted Answer

Travel up to 40km from our Sutherland Shire office is included in the quoted project price. For commercial cabling projects located beyond 40km, additional travel is charged at the ATO cents-per-kilometre rate for the return distance exceeding 40km. For large-scale projects requiring multiple site visits, travel is factored into the overall project quote — there are no unexpected charges. We confirm all travel costs with you before work commences so you know the exact total in advance.

Question 6

Who is responsible for cabling infrastructure beyond the NBN MDF?

Accepted Answer

The NBN Company (nbn Co) is responsible for the network up to and including the MDF — the Main Distribution Frame where nbn Co hands over to the private customer network. All cabling beyond the MDF is the responsibility of the property owner or strata corporation. This private Customer Access Network (CAN) includes the O-pair linking cables between pits, multi-pair copper between buildings, IDF sub-frames, the pit and conduit system throughout the property, and all in-building termination points. Most property owners are unaware of this boundary until a fault occurs. SECURE A COM specialises in the assessment, installation, and rectification of private CAN infrastructure across factory complexes, retirement villages, caravan parks, strata developments, sporting grounds, and schools.

Question 7

What types of properties and locations do you carry out NBN cabling for?

Accepted Answer

SECURE A COM carries out commercial and industrial NBN cabling across a wide range of property types and site configurations across Sydney. These include factory complexes and industrial estates requiring multi-pair cable linking between buildings and pit systems, retirement villages and aged care facilities with multiple tenancies sharing a private CAN, sporting grounds and recreation clubs with telecommunications infrastructure spread across large grounds, caravan parks and holiday parks with dispersed underground pit networks, schools and educational facilities, hospitals and medical centres with complex IDF requirements, strata-managed apartment complexes and multi-dwelling residential estates, warehouses and distribution centres, commercial office buildings and business parks, and temporary accommodation and worker camp sites. If your site has a private network beyond the MDF handover point — and requires multi-pair copper, pit hauling, aerial cabling, or IDF termination — we carry out the scope. Contact us to discuss your site.

Question 8

What is the difference between NBN's network responsibility and the private CAN?

Accepted Answer

The NBN Company (nbn Co) is responsible for the network from the street to the MDF — the Main Distribution Frame located at or near the building entry point. At the MDF, nbn Co hands over to the property owner. Everything beyond the MDF is the private Customer Access Network, or CAN. The CAN includes the pit and conduit system throughout the property, O-pair linking cables between pits and buildings, multi-pair copper from the MDF to any IDF sub-frames, all service-point terminations, and the IDF frames themselves. The CAN is the property owner's or strata corporation's responsibility to maintain and rectify when faults occur. Most property managers are unaware of this division until nbn advises them that the fault lies within the private network boundary — which is outside nbn's scope to rectify.

Question 9

What is an MDF and how does it relate to private NBN cabling responsibility?

Accepted Answer

MDF stands for Main Distribution Frame. On an NBN-connected commercial or multi-tenancy site, the MDF is the primary termination point where nbn Co's network ends and the private customer network begins. At the MDF, nbn Co's cable connects via jumpering to the private copper distribution network that serves the site's tenancies and buildings. The MDF is the legal and technical handover point — nbn Co owns and maintains everything on its side; the property owner owns and maintains everything beyond it. A fault between the MDF and a tenancy's service point is a private network fault, not an nbn fault. This is why many strata buildings, retirement villages, and commercial complexes experience connectivity problems that nbn refuses to rectify — the fault is within the private CAN, which is the owner's responsibility.

Question 10

What is an IDF and when is one required on a large commercial site?

Accepted Answer

IDF stands for Intermediate Distribution Frame. On a large or multi-building site, running individual pairs from the MDF to every tenancy or service point is not practical. Instead, a main multi-pair cable runs from the MDF to an IDF sub-frame within a building or section of the complex. From the IDF, shorter individual pair runs connect to each service point in that building or area. IDFs are required when a site has multiple buildings too far from the MDF for direct pair runs, a large number of tenancies that would be impractical to wire star-fashion from the MDF, or when a complex has been expanded and new buildings added beyond the original wiring plan. On large sites — retirement villages, hospital campuses, industrial estates — multiple IDFs may exist in a hierarchy. Each IDF requires a termination frame, Krone blocks, and clear pair labelling to allow fault isolation and re-jumper allocation.

Question 11

What is O-pair cabling and when does it need to be replaced?

Accepted Answer

O-pair cables are the linking cables within an NBN pit system — running between pits, between pits and buildings, and from the MDF to IDF sub-frames throughout the property. They are typically underground-grade copper cables routed through the conduit and pit network that forms the backbone of the private CAN on a large site. O-pair cables need to be replaced when the cable has suffered physical damage from cracked conduit, root intrusion, or excavation; when water ingress has saturated the cable core and destroyed continuity; when insulation has degraded causing pair-to-pair shorts or earth faults; or when the pair count is insufficient for the number of services required. In older complexes — retirement villages, caravan parks, factory sites — O-pair cables may be decades old. Replacing them requires pit-to-pit cable hauling, professional jointing, and compliant joint enclosures.

Question 12

Can you haul multi-pair copper cable through existing pit systems on a large site?

Accepted Answer

Yes — hauling multi-pair copper cable through existing pit and conduit systems is one of the primary services we carry out on commercial and industrial NBN cabling projects. The process involves opening each pit along the cable route, threading or hauling the new cable through the underground conduit between pits, jointing where required at intermediate pits using approved joint enclosures and joint cans, and terminating the cable at each end at Krone blocks within the MDF or IDF frame. Cable pair counts for pit hauling depend on the number of services the run must support — commonly 5, 10, 20, 50, or 100 pair for commercial and multi-tenancy applications. We carry out pair identification and continuity testing on all hauled cables before handover to confirm the run is sound and pair allocation is correctly documented.

Question 13

Can you run aerial cabling between separate buildings where underground pits are not available?

Accepted Answer

Yes — aerial cabling between buildings is an alternative where underground pit systems are not available, not accessible, or where installing new conduit is not feasible. Aerial cable is attached to messenger wire or lashing wire strung between structures at appropriate height, with correct catenary sag for the span. Cable for aerial applications must be external-grade — typically gel-filled or an approved aerial cable rated for UV exposure, temperature variation, and weather. Aerial runs require assessment of span distance, height and clearance requirements, structural attachment points, and compliance with relevant standards. We assess aerial pathway feasibility during the site inspection and include aerial cabling in the written scope where underground access is not available. All aerial cable installations are performed to ACMA and AS/CA standards.

Question 14

How do you approach a retirement village, caravan park or sporting facility NBN cabling upgrade?

Accepted Answer

Large-site cabling upgrades follow a structured approach regardless of site type. We begin with a site inspection to map the full infrastructure: MDF location and nbn handover status, IDF sub-frames and their locations, pit and conduit layout across the property, existing cable types and pair counts, known fault points, and the number of tenancies or service points to be connected. At a retirement village this might mean 40 to 80 units across multiple buildings; at a caravan park, dispersed cabin and amenities connections across a large site; at a sporting ground, equipment rooms and spectator areas potentially separated by significant distances. We produce a written scope and quote defining cable type, pair count, jointing method, routing, and IDF termination requirements. Work is staged where necessary to minimise disruption to existing services. On completion, we test all cabling for continuity and pair identification, verify cross-connections at the MDF and every IDF, and confirm NBN activation at every affected service point before closing out the project. Contact us to discuss your site.

NBN CABLING SYDNEY

Multi-Pair Copper. Pit-to-Pit Infrastructure. Private Network Rectification.

WHEN THE NBN WORKS — BUT YOUR SITE STILL CAN'T CONNECT

Private Network Beyond the NBN Handover Point

Ageing Copper Infrastructure Quietly Failing

One Cable Failure Disconnects Multiple Tenancies

Flooded Pits and Failed Underground Cable

No Records, No Documentation, Unknown Infrastructure

INSPECT. SCOPE. QUOTE. INSTALL CORRECTLY.

COMMERCIAL NBN CABLING IN THE FIELD

30-Pair Cable Upgrade — New IDF Install for a Private Netball Facility

Replacing Damaged Underground Cat6 Cables at a Sydney School

10-Pair Cable Fault Repair — Fault Located and Repaired, Not Replaced

TELECOMMUNICATIONS SERVICES SYDNEY

Lead-In Cable Installation Sydney

MDF Jumpering for Apartments & Commercial Sites

MDF Upgrade Sydney

Data Cabling Sydney

NBN Wall Socket Installation

NBN Conduit Installation Sydney

Internet Fault Finding Services

NBN Fault Repair Sydney

FROM FIRST ENQUIRY TO COMMISSIONED NETWORK

Initial Enquiry — Describe Your Site and Infrastructure

Site Inspection — Pit Mapping, MDF/IDF Assessment, O-Pair Audit

Scope Definition and Written Quote — No Work Without Approval

Cabling Installation — Pit Hauling, Gel-Filled Cable, Krone Termination

Testing and Commissioning — All Tenancies Verified Active

COMMERCIAL NBN CABLING PRICING. QUOTED PER SITE.

WHAT AFFECTS THE PRICE

LICENSED. CERTIFIED. ACCOUNTABLE.

JASON KEARNEY

WHAT SYDNEY CUSTOMERS SAY

COMPANIES WE'VE WORKED FOR

READY TO SCOPE YOUR NBN CABLING PROJECT?

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NBN CABLING
SYDNEY

Multi-Pair Copper. Pit-to-Pit Infrastructure.
Private Network Rectification.

WHEN THE NBN WORKS —
BUT YOUR SITE STILL CAN'T CONNECT

INSPECT. SCOPE.
QUOTE.
INSTALL CORRECTLY.