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NBN HFC Aerial Lead-In Installation: Sydney

A Comprehensive Guide to NBN HFC Aerial Lead-In Cable Installation

In the heart of Sydney, there is a little place called Ashbury, a suburb known for its unique blend of urban and suburban charm, SECURE A COM was presented with a complex and multifaceted challenge. The task involved the NBN HFC Aerial Lead-In Installation on a private steel pole, a process fraught with obstacles and requiring a nuanced understanding of the telecommunications industry.

The Challenge

OH&S Concerns and Pole Condition

The NBN was unable to load the cable on a private steel pole due to Occupational Health and Safety (OH&S) issues. The pole’s appearance was deceptive, looking unstable but proving to be relatively solid. The team had to carefully inspect the pole to ensure its stability and safety for the task at hand.

Part Availability

Finding specific parts like pole hooks and HFC cables was a significant challenge. These parts were hard to locate, and it took three days of diligent searching to find and stock them.

Coordination with Other Contractors

The task required coordination with builders and electricians, adding another layer of complexity to the project.

The Solution

SECURE A COM’s expert team took a systematic and methodical approach to overcome these challenges, focusing on the NBN HFC Aerial Lead-In Installation:

1. Pole Inspection and Safety Measures

  • Inspection: The team carefully inspected the pole to ensure its stability.
  • Safety Precautions: All work was prepared off the ground to ensure safety and efficiency.

2. Part Procurement

  • Thorough Search: After an exhaustive search, the required parts were found and stocked.
  • Planning Ahead: The team ensured that they had a massive stock of necessary parts.

3. Installation Planning and Execution

  • Detailed Planning: The team planned the installation meticulously.
  • Cable Installation: The team installed the power hook on the pole, strung the cable, and ensured proper lashing and tensioning.
  • Tree Trimming: The team also took care of trimming trees to clear the path to the pole.

4. Coordination and Collaboration

  • Working with Builders: The team coordinated with builders to ensure a seamless installation process.
  • Supplier Collaboration: A shoutout to suppliers like Middy’s who helped in finding the required gear.


  • Successful Installation: The cable was successfully installed, with the team going above and beyond to ensure a better job than previous contractors.
  • Customer Satisfaction: The attention to detail and professional approach led to a satisfied customer.
  • Efficient Execution: By preparing everything off the ground and working methodically, the team ensured a safe and efficient installation process.


This case study is a testament to SECURE A COM’s commitment to excellence, innovation, and customer satisfaction. By navigating complex challenges and delivering a successful solution in NBN HFC Aerial Lead-In Cable Installation, the team once again proved its expertise in the telecommunications industry.

For those in need of internet help, fault fixing, or new cabling and socket installations, SECURE A COM provides a range of services tailored to your needs. Book our service now and experience the difference that expertise and dedication can make.

If you’d like to learn more about our NBN HFC Aerial Lead-In Installation services or any other telecommunications solutions we offer, please don’t hesitate to get in touch at 02 9188 1577. Our experts are here to assist you!”

Jason Kearney

Jason Kearney

Head Internet Technician

Jason Kearney is the Head Technician at SECURE A COM, with qualifications spanning NBN, ADSL, phone, and data cabling. Starting as an electrician, Jason quickly delved into the telecommunications sector, leading crucial projects like the rehabilitation of the Telstra network. With credentials in both managerial and technical aspects, he now specialises in phone line and NBN fault location and repair, serving both homes and businesses with effective and personalised telecommunications solutions

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