NBN explained
What is NBN fibre to the curb (FTTC)?
Fibre to the curb means fibre runs to the pit outside your home and your own phone line carries the internet the last few metres. The copper run is short, so it is a steadier service than fibre to the node, and the small white box inside your home powers NBN's equipment in the street.
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What fibre to the curb is
Fibre to the curb (FTTC), also written fibre to the kerb, is the type of NBN where fibre runs all the way to the telecommunications pit in the street outside your home. From the pit, the existing copper phone line carries the internet the last stretch into the house.
It sits between two other types. Fibre to the node stops the fibre at a cabinet somewhere in the neighbourhood and leaves a long copper run. Fibre to the premises takes the fibre right into the house. Fibre to the curb gets the fibre as close as the footpath, so the only copper left is your own lead-in and the wiring inside. That short stretch of copper is where most faults on this type are found, and it is the part an independent NBN technician tests from your side of the boundary.
How fibre to the curb works
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Fibre to the pit
Fibre runs from the NBN network to a small unit in the pit outside, called a distribution point unit or DPU. One unit serves a handful of homes.
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Copper to the house
From the pit, your phone line, the lead-in cable, carries the signal to the first phone socket inside.
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The NBN box on the phone socket
A small white NBN box plugs into the phone socket and a power point. It talks to the unit in the pit, and it also sends power back down the phone line to run it.
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Your router on the NBN box
Your router plugs into the yellow port on the NBN box with a network cable and makes the WiFi.
From the street to your router
- Street fibre
- Pit and distribution point unit (DPU)
- Copper lead-in
- FTTC connection box
- Your router
- Your box powers the unit in the pit
How do I know if I have fibre to the curb?
You can usually tell from what is on the wall. On fibre to the curb there is a small white NBN box plugged into a phone socket and a power point, with four lights on the front that are all blue when it is working, and it clicks for a while after a power cut.
- No box, and the modem plugs straight into the phone socket? That is fibre to the node in a house, or fibre to the building in a unit.
- A box on a round, screw-on socket like the old pay TV one? That is HFC.
- A white box fixed to the wall with a thin cable going in? That is fibre to the premises.
To be certain, put your address into NBN’s address checker. It names the technology at your address. The other types are compared in how to tell which NBN connection you have.
The FTTC NBN box
The fibre to the curb NBN box is a small white box, about the size of a paperback, with four lights on the front. NBN calls it the network connection device, or NCD. It belongs to NBN and stays with the property.
It does two jobs. It is the modem for your service, and it is the power supply for the unit in the pit. That second job is what makes fibre to the curb different from every other NBN type, and it explains the two things people notice most:
- It clicks. The box clicks as it tries to power up NBN’s equipment in the street and make a connection. A short burst after a power cut or a restart can be normal. If it keeps clicking and the connection light never comes on solid, it is not going to connect on its own: that is a fault on the line, the lead-in or NBN’s equipment, not something to wait out.
- It has to stay on. If the box is switched off or unplugged, the unit in the street loses the power you were supplying, and your service stops. That is also why fibre to the curb goes down in a blackout: what keeps working when the power is out.
When everything is working, all four lights are blue. For what each light means, and what a red or flashing light is telling you, see NBN connection box lights.
Watch: NBN FTTC vs FTTN: See The Actual Difference
What can go wrong on fibre to the curb
Because the fibre comes so close, there is not much copper left to cause trouble. What is left is mostly yours: the lead-in from the pit, and the phone wiring inside the house.
| What you see | What it usually points to | Whose side |
|---|---|---|
| The box clicks and flashes blue, and never settles | The box cannot hold the connection: the lead-in, a joint, or other sockets still on the line | Either side. It needs testing |
| The Connection light is red | A problem with the power the box sends to the street | Start with your provider |
| Drops out several times a day, to no pattern | Old phone sockets still connected to the line inside the house | Usually your side |
| Drops out in wind or rain | A damaged lead-in, or water in a joint | Either side. It needs testing |
| Fine on a cable, poor on WiFi | The router or where it sits | Your side, and not the line at all |
| The whole street is off | The unit in the pit, or an outage | NBN's |
The most common one inside the house is old phone sockets. Most homes were wired with several, in a chain or all running back to one point, and on fibre to the curb every socket still connected is hanging off your internet line. An extra socket left on the line is called a bridge tap. It weakens the signal, and it can be enough to make the box drop and reconnect all day. More in what a bridge tap is.
Dropouts that follow the weather are a different fault, and there is a post on that too: fibre to the curb dropouts when it is windy or raining. Where the cable from the pit to the house is damaged on your property, it can be run again as a new lead-in.
When the box keeps dropping and nobody can say whose side the fault is on, that is the question we answer on site: how we find and fix an NBN fault, by what you are seeing.
Getting the best from fibre to the curb
- Put the NBN box on the first socket. That is the socket where the line enters the house. No extension leads, splitters or old filters.
- Have the unused sockets taken off the line. This is the single change that most often turns a dropping fibre to the curb service into a steady one. We fit one wall socket on its own cable and take the old sockets off the line.
- Leave the box on. Do not put it on a power board that gets switched off at night.
- Cable what you can. A TV, a console or a work computer on a network cable is steadier than anything on WiFi.
- Deal with the WiFi as its own problem. The first phone socket is often in a hallway or a bedroom, which may be a poor place for a router. A cable from the box to a router or mesh unit in the middle of the house fixes that. An extender is rarely the answer.
What speed can fibre to the curb do?
Fibre to the curb is one of the copper types, so it cannot take the very fastest NBN plans, which need fibre to the premises or HFC. Within the plans it can take, the short copper run means most homes get close to what they pay for, as long as the wiring on their side is sound.
Fibre to the curb was not part of NBN’s September 2025 speed boost, which went to fibre to the premises and HFC. The current speed tiers are on our NBN speed test page.
We do not sell plans or rank providers. When you choose one, look at the evening speed the provider publishes for the plan, not only the headline number, and pick the speed your household will really use.
The future of fibre to the curb
NBN has been upgrading fibre to the curb areas to fibre to the premises. Since 1 July 2026, the upgrade on fibre to the curb no longer depends on the speed of the plan you order: NBN dropped the requirement to order a high-speed plan to get it. NBN’s address checker (opens in a new tab) says whether your address can have it, and which charges apply is for NBN and your provider to state.
If you do upgrade, the old copper drops out of your connection altogether. How the change works, and where the two new boxes go, is in the fibre to the premises upgrade explained. The decision worth getting right beforehand is where the inside box goes, because that decides where your router sits: see our FTTP upgrade cabling page.
Frequently asked questions
Is it fibre to the curb or fibre to the kerb?
Both mean the same thing. NBN spells it fibre to the curb and shortens it to FTTC. Kerb is the usual Australian spelling for the edge of the road, so you will see fibre to the kerb as well. Either way, the fibre stops at the pit in the street outside your home.
Do I need a special modem for fibre to the curb?
No. NBN's connection box does the job of the modem. What you plug into it is a router with a network port for its internet connection, often marked WAN. You do not need a VDSL modem on fibre to the curb, although most modem routers sold for the NBN have a WAN port and will work.
Why does my FTTC box need to stay switched on?
Because it powers NBN's equipment in the street. The unit in the pit has no power of its own, so the box inside your home sends a small amount of power back down the phone line to run it. Switch the box off and your service drops until it is back on and has reconnected.
Can fibre to the curb be upgraded to fibre to the premises?
For many addresses, yes. NBN has been upgrading fibre to the curb areas to full fibre, and since 1 July 2026 the upgrade on fibre to the curb no longer depends on the speed of the plan you order. NBN's address checker says whether your address can have it, and which charges apply is for NBN and your provider to state.
Need this fixed rather than explained?
This is written from the field. When the fault needs a technician on site, this is where to go next.
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