Notice of Non-Discrimination
Introduction
At SECURE A COM, we are steadfast in our commitment to upholding the principles of integrity, fairness, and transparency. As a renowned provider of telecommunications services, we adhere to the non-discrimination provisions as outlined in the Australian legal framework.
Our Commitment
- Equal Access: We ensure that all our customers have equal access to our comprehensive range of services. Our commitment to fairness is in line with the Competition and Consumer Act 2010 (Cth) (CCA) and Part XIC of the CCA.
- Fair Treatment: We pledge to treat all access seekers, including ourselves, without any undue favor or prejudice. Our decisions are based on objective criteria, reflecting the principles of non-discrimination as detailed in Part 8 of the Telecommunications Act 1997 (Cth).
- Compliance with Legislation: We operate in full compliance with the relevant laws and guidelines, including the 2021 Telecommunications non-discrimination guidelines published by the Australian Competition and Consumer Commission (ACCC).
- Continuous Improvement: We regularly review our practices to align with the latest regulatory updates, ensuring that our commitment to non-discrimination remains robust and relevant.
Reporting Concerns
If you have any concerns or questions regarding our non-discrimination practices, please contact us at 02 9188 1577, Monday to Friday from 7 am till 5 pm. Your feedback is vital to us, and we assure you of our prompt attention.
Conclusion
SECURE A COM’s dedication to non-discrimination is not merely a legal obligation but a reflection of our core values. We believe in fostering an environment where fairness and respect are paramount, and we invite all our stakeholders to join us in this endeavor.
Thank you for choosing SECURE A COM. Together, we are building a more equitable and connected future.