SMART TV
SETUP
Everything Connected.
Nothing Confusing.
We come to your home, connect your Smart TV to WiFi, install every free-to-air and streaming app, tune your channels, and walk you through how to use it — step by step, in plain English. Senior-friendly service across Greater Sydney.
WHY YOUR SMART TV STILL ISN'T WORKING —
AND HOW WE FIX IT
Most smart TV problems aren't hardware faults — they're setup issues your manual doesn't explain clearly. Here's what our technicians encounter in homes every week, and exactly how we resolve each one.
TV Won't Connect to WiFi or Drops Out Mid-Stream
Free-to-Air Apps Vanished or Won't Load After an Update
Streaming Services Buffering, Crashing or Showing Error Codes
Remote Control Too Complicated to Use Confidently
Poor Picture, No Sound or HDMI Inputs Not Working
ONE VISIT.
FULLY SET UP
& READY TO WATCH.
We handle your complete Smart TV setup from start to finish — WiFi connection, free-to-air apps, streaming services, channels, HDMI devices, and a patient walkthrough so every household member feels confident using it.
EVERY SMART TV SERVICE, IN ONE VISIT.
From fresh out of the box to fully set up — we handle everything your Smart TV needs. WiFi, streaming, free-to-air, HDMI devices, sound, picture, and a plain-English walkthrough for every member of the household.
Smart TV Setup & Configuration
New TV out of the box? We handle the full setup — account creation, software update, network connection, and optimal display settings.
Streaming App Installation
Netflix, Stan, Prime Video, Disney+, Kayo, Binge and more — installed, logged in, and tested for playback on the day.
Free-to-Air & Channel Scan
Full channel tune, FTA app setup (7plus, 9Now, 10 Play, ABC iview, SBS On Demand), and antenna signal check.
HDMI Device Connection
Connect and configure Blu-ray players, gaming consoles, Apple TV, Chromecast, and set-top boxes — all tested and labelled.
Foxtel & Pay TV Setup
Foxtel Now app setup, IQ4 satellite box connection, cable Foxtel configuration, and signal quality check at the wall.
Sound & Display Settings
Soundbar pairing via HDMI ARC/eARC or Bluetooth, picture mode calibration, and audio sync — optimised for your room.
WiFi Signal Testing
We measure WiFi signal strength at the TV location and advise on extenders, Ethernet runs, or powerline adapters if needed.
Smart TV Troubleshooting
Fix buffering, app crashes, black screens, no signal, remote faults, and software glitches — diagnosed and resolved on-site.
Antenna & Wall Socket
Wall plate condition check, coaxial cable inspection, signal level test, and amplifier assessment for weak FTA reception.
Multiple TV Setup
Two or more TVs in the home? We set them all up in a single visit — bedroom, living room, and outdoor area included.
Voice Control Setup
Configure Google Assistant or Amazon Alexa voice commands on your Smart TV — search, play, and control without the remote.
Senior-Friendly Walkthrough
Patient, plain-English walkthrough of the remote, inputs, apps, and channels — at your pace, for every member of the household.
Book online and we'll confirm a time that suits you — most jobs done in a single visit.
SMART TV & HOME ENTERTAINMENT SERVICES
From a single WiFi connection to a full home entertainment setup — SECURE A COM provides on-site, licensed technician services for homes across Greater Sydney. We handle Smart TVs, streaming devices, WiFi, and network cabling.
Smart TV Setup Sydney
WiFi pairing, free-to-air app configuration, streaming setup, and a plain-English walkthrough for Sydney homes. Patient, senior-friendly service across all suburbs.
Smart TV setup in SydneySmart TV Setup Sutherland Shire
Local smart TV technician based in Sutherland Shire. Fastest response times, no extra travel charge within 40km. All brands and models, all ages welcome.
Smart TV setup in Sutherland ShireWiFi Solutions Sydney
If your Smart TV is in a room with weak WiFi signal, we assess and optimise wireless coverage — eliminating dead zones and streaming interruptions throughout your home.
Fix WiFi coverage problemsMesh WiFi Installation
Large homes often need a mesh network for reliable Smart TV streaming in every room. We source, install, and configure the right mesh system for your property size and layout.
Mesh WiFi installationInternet Technician Sydney
If your Smart TV setup is affected by a slow or unreliable internet connection, our licensed technicians diagnose and repair the underlying NBN or network fault causing it.
Book an internet technicianNBN Fault Repair Sydney
Streaming problems caused by an NBN fault — not your TV? We diagnose and repair NBN issues including bridge taps, damaged cabling, and socket replacements.
NBN fault repair servicesData Cabling Installation
For the most reliable Smart TV streaming, a hardwired ethernet connection eliminates WiFi dropouts entirely. We run Cat6 cabling discreetly through your home to your TV location.
Structured data cabling installationIT Tech Support Sydney
Ongoing tech support for homes and families — printer setup, email configuration, home network management, and more. Patient, reliable help without jargon or condescension.
IT tech support servicesBOOKED TODAY. WATCHING TONIGHT.
Here's exactly what happens when you book a professional Smart TV setup with SECURE A COM. A clear, six-step process — from your first call to sitting back and enjoying everything working properly.
Book Online or Call Us in 60 Seconds
Use our online booking form or call 02 9188 1577. Tell us your TV brand and model, what you need set up, and whether you have senior residents at home. We confirm your booking and review the job details before your technician arrives — no day-of guesswork.
We Arrive On Time, Fully Equipped
Your technician arrives at your home at the confirmed time. We carry HDMI cables, adapters, and the tools typically required for a complete Smart TV setup — no extra trips for equipment. We call ahead with an estimated arrival time so you're not waiting in a wide window.
We Assess Your TV, WiFi and Devices First
Before touching a single setting, we check your TV model and current firmware version, measure WiFi signal strength at the TV location, inspect every wall socket and HDMI port, and catalogue every device to be connected. Nothing is assumed — facts first, then configuration.
Configure, Connect and Test Everything
WiFi pairing, free-to-air app installation (7plus, 9Now, 10 play, ABC iview, SBS On Demand), streaming service setup (Netflix, Stan, Prime Video, Binge), full antenna channel scan, HDMI device connections, plus sound and display settings — all done in a single visit, each service tested before moving on.
Plain-English Walkthrough for the Whole Household
We walk every member of the household through the remote, how to open every app, switch inputs, search for programs, adjust volume and subtitles. Senior residents get as much time as they need — no rushing, no tech jargon, and no leaving until everyone feels genuinely comfortable using the TV independently.
Job Complete — Guaranteed for 12 Months
Before we leave, every app is launched, every channel confirmed, every HDMI input tested. We answer final questions, leave our contact number, and the job is done — with a 12-month workmanship guarantee covering everything we've set up or installed during the visit.
// Ready to get set up properly?
BOOK YOUR SMART TV SETUP Prefer to call? 02 9188 1577 — we'll talk you through it first.ONE PRICE. NO SURPRISES.
You know exactly what you're paying before we arrive — and exactly what's included. No hidden call-out fees, no surprises when we leave.
GST inclusive. Covers up to 1 hour on-site and up to 40km travel from our Sutherland Shire office. Additional time or travel is always disclosed before charges apply. See Terms & Conditions →
PRICING FAQ
LICENSED. CERTIFIED. ACCOUNTABLE.
Secure A Com holds every licence and certification required to legally work on NBN and telecommunications infrastructure in Australia. Our master technicians are fully registered with ASIAL, an official national cabling registrar accredited by the Australian Communications and Media Authority (ACMA). When you book with us, you're engaging a properly registered cabler — not an unlicensed contractor. Click any certificate to view it in full.
JASON KEARNEY
Founder Jason Kearney is an Open Registered Cabler with 29 years of industry experience. In 1997, he was a manager for one of the first private contracting companies to work in the Telstra network following privatisation, leading the landmark CAN 2000 Project. Since establishing SECURE A COM in 2008, Jason has provided Sydney with independent, expert fault diagnosis and telecommunications solutions.
WHAT CUSTOMERS SAY
COMPANIES WE'VE WORKED FOR
From national banks to fast food chains — Sydney's biggest organisations trust us with their telecommunications infrastructure.
NBN · Data Cabling · Fibre · WiFi · Network Infrastructure
SMART TV
SETUP
QUESTIONS
Common questions before booking a professional Smart TV setup. If your question isn't here, call us on 02 9188 1577 and we'll talk you through it before you commit to a booking.
answered below
We set up all major smart TV brands including Samsung, LG, Sony, TCL, Hisense, Panasonic, Philips, and Kogan — covering all screen sizes from 32" to 85" and beyond. Our service covers every smart TV platform: Google TV, Android TV, Tizen (Samsung), webOS (LG), Roku TV, and proprietary smart TV operating systems.
Older smart TVs with limited app support may benefit from adding a streaming device like a Chromecast or Apple TV to expand functionality. We'll assess your TV model during the visit and advise honestly on the best approach for your situation.
Most single smart TV setups are completed within one hour — this includes WiFi pairing, free-to-air app installation, streaming service configuration, a full channel scan, HDMI device connections, and a plain-English walkthrough for the household.
Setups involving multiple TVs, complex home theatre systems, or households with senior residents who need an extended walkthrough may take longer. We include one hour in the service call fee — if more time is needed, we'll advise before billing anything extra.
Yes — we configure smart TVs in any position, including wall-mounted units. You don't need to remove the TV from the wall for us to complete the setup. We connect to your WiFi, install apps, run a channel scan, and configure all settings directly on the mounted TV.
If you need HDMI cables run discreetly through the wall to a wall-mounted TV, we can discuss data cabling as a separate service. This is common when soundbars, streaming devices, or gaming consoles need to connect without visible cables.
Yes — we set up all major external streaming devices including Apple TV 4K, Chromecast with Google TV, Amazon Fire TV Stick, Roku Streaming Stick, and similar devices. These are often a better solution than an older smart TV's built-in apps because they receive more regular software updates and support a wider range of streaming services.
Not sure whether to use your TV's built-in apps or add a streaming device? We'll assess your TV model and current app compatibility during the visit and give you an honest recommendation before doing any configuration. We never push unnecessary upgrades.
Yes — helping seniors and non-technical households is one of the most important parts of our service. We provide a completely judgment-free experience. We explain everything in plain English, take as long as needed for the walkthrough, and repeat anything until everyone feels genuinely confident.
We can also simplify the TV experience — hiding unnecessary apps, setting up favourite channels in order, configuring accessibility features like larger text and voice guidance, programming a simpler universal remote, and adjusting volume profiles. Many clients tell us they're the first tech person who ever explained things without making them feel foolish. That's the experience we aim for every time.
We measure your WiFi signal strength at the TV location before doing any configuration. If the signal is too weak for reliable 4K or HD streaming, we'll explain the issue clearly and outline your options: a WiFi extender, a mesh network node, or a hardwired ethernet cable run directly to the TV location.
A wired ethernet connection is always the most reliable solution for streaming — it eliminates dropout and buffering entirely. We offer both WiFi optimisation and data cabling installation if your TV location needs a more permanent fix than a simple WiFi change.
We leave our direct contact number after every visit. If you have a quick question in the days following the setup — how to find a specific app, how to reconnect after a router change — call us and we'll talk you through it. Simple follow-up questions are handled by phone at no charge.
For more complex ongoing support — managing devices, configuring new equipment, or resolving tech problems that arise over time — we also offer an IT Tech Support service for homes and families who want reliable, ongoing help from the same technician they already know.
SECURE A COM is based in the Sutherland Shire and provides smart TV setup services across all of Greater Sydney — including the Eastern Suburbs, Inner West, North Shore, Northern Beaches, Western Sydney, Parramatta, Hills District, St George area, and South-Western Sydney.
Looking for a location-specific service page? We have dedicated pages for Smart TV Setup Sydney and Smart TV Setup Sutherland Shire. Travel within 40km of our Sutherland Shire office is included in the service call fee — homes beyond 40km attract a travel supplement confirmed before booking. See our Terms & Conditions for full details.
YOUR SMART TV.
FULLY SET UP. RIGHT NOW.
We come to your home, connect your TV to WiFi, install every app, tune your channels, and walk you through how to use everything — in plain English, at your pace. One visit. Everything working. Senior-friendly.
Mon–Fri · Seniors welcome · Greater Sydney & Sutherland Shire