02 9188 1577

NBN INSTALLATION
SYDNEY

APARTMENTS. STRATA. TERRACES.
QUOTED BY A REGISTERED CABLER.

NBN installation across Sydney by Open Registered Cabler A10089. Whether your NTD is stranded in a basement car park, your strata apartment needs MDF jumpering in the building comms room, or your inner-city terrace has no ceiling cavity for standard cabling — SECURE A COM handles the installations Sydney's dense property mix makes difficult. No travel surcharge within Greater Sydney. Written quote before work begins, 12-month workmanship guarantee.

5-Star Google Rated
Open Registered Cabler · A10089 All Sydney Metro Suburbs No Travel Surcharge · Greater Sydney 12-Month Workmanship Guarantee
Open Registered Cabler A10089
Registered Cabler ASIAL · ICAA Member
Since 2008 Sydney & Sutherland Shire
12-Month Guarantee All workmanship warranted
Video Evidence Watch on YouTube ↗
Why Sydney NBN Installations Fail

WHY NBN INSTALLATION IN SYDNEY NEEDS A REGISTERED CABLER

Sydney's apartment towers, Victorian terraces and dense strata complexes create NBN installation challenges that a standard ISP technician — or an unlicensed tradesperson — simply can't resolve. These are the property-specific problems we fix every week across Sydney.

Problem 01

ISP Installs Your NTD in the Basement Car Park

Many Sydney high-rise apartments get their NBN NTD installed in the basement car park or ground-floor comms room — not the unit. The NTD is technically active, but your router has nowhere useful to plug in. Moving the connection to a living space requires a registered cabler to run cabling through building risers to your floor.

Problem 02

MDF Jumpering Skipped in Sydney Apartment Buildings

When NBN is activated in a Sydney apartment building, the ISP often skips the MDF jumpering step. The Krone block in the building comms room must be wired to connect your unit's copper pair to the NBN distribution point. Without it, NBN is technically active but no signal reaches any wall socket in your apartment.

Problem 03

Heritage Terraces With No Ceiling Cavity Access

Inner-city Sydney terraces — Paddington, Glebe, Newtown, Surry Hills — are often solid-brick or sandstone construction with no ceiling cavity for cable routing. Standard NBN socket installations that rely on ceiling runs are impossible. Cat6 must be surface-routed in conduit, or threaded through wall cavities by a cabler who understands period construction.

Problem 04

Strata Buildings Need Body Corporate Sign-Off Before Cabling

Running cable beyond your apartment boundary in a Sydney strata building — through risers, comms rooms or common-area conduit — requires building management or body corporate approval. Coordinating access, understanding compliance requirements, and working within strata rules is something an experienced registered cabler does routinely. Unlicensed tradespeople cannot access these areas legally.

Problem 05

Developer Pre-Wire Only Reaches One Room

New Sydney apartment developments often include a single pre-wired data point near the entry — not in the bedroom, study or living area where a router actually needs to be. The developer pre-wire is a compliance minimum, not a usable network. Extending the installation to the rooms that matter requires a registered cabler and often involves building riser access.

Problem 06

Pre-War Apartment Blocks With Degraded Copper Infrastructure

Sydney's 1930s–1960s apartment stock — Potts Point, Mosman, Neutral Bay, Kirribilli — often has deteriorated in-building copper pairs that fail continuity testing. NBN activation on these pairs produces unreliable signal or no connection. A fresh Cat6 run from the building's distribution point to your unit is the only reliable fix for these legacy wiring problems.

// The Solution

A REGISTERED CABLER WHO KNOWS SYDNEY PROPERTY

SECURE A COM is based in the Sutherland Shire and works across all Sydney metro suburbs — from the CBD and inner west to the north shore and eastern suburbs. Open Registered Cabler A10089, with 18+ years working in Sydney apartments, strata buildings and heritage homes. Every installation is individually quoted, AS/CA S009:2020 compliant, and backed by a 12-month workmanship guarantee. No travel surcharge within Greater Sydney — written quote before any work begins.

  • Open Registered Cabler · A10089
  • MDF jumpering for apartments
  • Riser cabling for high-rise
  • Heritage terrace conduit routing
  • No travel surcharge · Greater Sydney
  • Written quote + compliant
Real Jobs · Real NBN Installations · On Camera

WATCH OUR NBN INSTALLATION WORK IN ACTION

These videos show real NBN installation jobs across Sydney — underground lead-in trenching, full home data cabling and FTTP pre-wiring. Every job is filmed on-site so you can see exactly how we work before we arrive at your property.

18+ Years Experience
5.0★ Google Rated
90% Fixed Same Visit
12M Workmanship Guarantee
SECURE A COM technician surface-mounting Cat6 conduit and data points across a Colorbond-roofed home in Helensburgh Sydney — 23 outlets, patch panel and Ubiquiti access points
Home Network Install · Helensburgh, Sydney

23 Cat6 Data Points + NBN Install — Complete 5-Day Home Network Build

A brand-new Helensburgh home with a Colorbond roof and cathedral ceilings gets 23 surface-mounted Cat6 data points, a central patch panel, Ubiquiti PoE wall access points and a Zigbee automation controller — finished with NBN connected and sorted on day five.

SECURE A COM technician hiding conduit along balcony eaves during NBN FTTP NTD pre-wire at Arncliffe Sydney — moving fibre entry point from garage to upstairs office
FTTP Pre-Wire · Arncliffe, Sydney

NBN FTTP NTD Pre-Wire — Don't Let NBN Dictate Your Box Location

Standard NBN installs drop the NTD in a garage or shed, killing your Wi-Fi coverage. Watch how we hid conduit along the balcony eaves and relocated the fibre entry point from the ground-floor garage straight to an upstairs office — clean finish, no dead zones.

Need an NBN installation done properly? Book an Installation See all our videos on YouTube
NBN Installation Across Sydney

NBN INSTALLATION ACROSS SYDNEY

From MDF jumpering in a Pyrmont apartment block to NTD relocation in a Paddington terrace — SECURE A COM provides licensed NBN installation services across all Sydney metro suburbs. No travel surcharge within Greater Sydney. Every job is quoted, every installation is AS/CA S009:2020 compliant.

Get a Quote
// Parent Page
NBN Installation — Main Service Page

NBN Installation (All Services)

View the full NBN installation service page — covering wall sockets, conduit, MDF jumpering, NTD relocation and pre-wiring across Sydney and New South Wales.

View NBN installation service
Installation — All NBN Types

NBN Wall Socket Installation

Cat6 RJ45 wall socket run from your NTD or building comms room to any room across Sydney — FTTP, FTTC, FTTN and HFC compatible. Quoted before work begins.

NBN wall socket installation
Installation — Apartments & Strata

MDF Jumpering for Sydney Apartments

Comms room access and Krone block jumpering for apartment buildings across Sydney — the step ISPs skip that leaves your NBN active at the exchange but dead at your wall socket.

MDF jumpering for apartments
Installation — NTD Relocation

NBN NTD Box Relocation

Move your NBN connection box from a basement car park, garage or cupboard to where your router actually needs to be — without losing your connection or degrading signal quality.

NBN NTD box relocation
Installation — Commercial & Strata

NBN Cabling Sydney

Multi-pair copper, riser cabling and MDF/IDF Krone termination for commercial buildings, strata complexes and mixed-use properties across the Sydney CBD and metro suburbs.

NBN cabling services
Installation — Voice Services

Phone Line Installation Sydney

VoIP socket wiring and phone point installation for NBN voice services across Sydney — existing phone sockets connected so every handset rings, apartments and houses.

Phone line installation
Installation — Structured Cabling

Structured Data Cabling Sydney

Cat6 data points, patch panels and structured network cabling installed alongside your NBN across Sydney — home offices, media rooms and business premises.

Structured data cabling
Installation — Civil Works

NBN Conduit Installation Sydney

Underground PVC conduit runs and surface conduit routes for Sydney properties where ceiling cavity cabling isn't possible — heritage terraces, solid-brick homes, new installations.

NBN conduit installation
How It Works

FROM FIRST CALL TO COMPLETED INSTALLATION — ACROSS SYDNEY

Every Sydney NBN installation starts with understanding your property — apartment, terrace or house — and ends with a tested, compliant installation backed by a 12-month workmanship guarantee. No travel surcharge within Greater Sydney metro. Written quote before any work is booked.

01
Step 01 / Contact & Scope

Describe Your Sydney Installation Requirements

Call us on 02 9188 1577 or use the contact form to describe your NBN installation requirements across Sydney. Tell us your property type — apartment, strata building, terrace or house — your suburb, and what needs doing. Whether it's an NTD stranded in a car park basement, a wall socket needed in a bedroom that was never wired, or MDF jumpering in the building comms room — describe the problem and we'll scope the right solution. No obligation at this stage. Simple installations are often quoted over the phone. Complex apartment or strata jobs may need a site survey first.

Phone or online contact No obligation Apartments & houses All Sydney suburbs Strata & heritage properties
02
Step 02 / Site Survey & Quote

Site Survey and Written Quote — No Surprises on the Day

For Sydney apartment and strata installations, a site visit is usually required before quoting — building riser access, ceiling cavity clearance, comms room layout and body corporate constraints all affect what's possible and what the work costs. Heritage terraces are inspected for wall construction type and existing conduit routes. We confirm the NBN technology type (FTTP, FTTC, FTTN or HFC), map the cable route through the property, and scope any comms room or building management coordination required. The written quote covers all labour, materials and GST. No work proceeds without your approval of the quote.

Written quote Building access scoped All NBN types assessed Riser & ceiling routes MDF comms room scoped
03
Step 03 / Installation Day

Installation Day — Registered Cabler On-Site Across Sydney

On the agreed installation day, the Open Registered Cabler arrives with all materials specified in the written quote. For apartment jobs, building management or body corporate access is coordinated in advance — comms room entry and riser shaft access are confirmed before the technician arrives, avoiding wasted visits. Cable runs are completed through ceiling cavities where available, building riser shafts for multi-floor apartment work, or surface conduit on solid-brick and sandstone terraces where no hidden route exists. For MDF jumpering, the specific apartment copper pair is identified at the Krone block and jumpered to the NBN distribution point. All work is AS/CA S009:2020 compliant with correct labelling before any wall plates are fitted.

Open Registered Cabler Cat6 cabling Building riser access MDF Krone jumpering AS/CA S009:2020
04
Step 04 / Testing & Sign-Off

Live Testing and NBN Sign-Off at Every Socket

Every cable run is tested for continuity and correct RJ45 pinout before any wall plate is secured. In apartments, the cable path from the MDF comms room to the unit socket is confirmed end-to-end before the MDF jumpering is locked in. Once all sockets are terminated, the NTD is commissioned at its new position and the live NBN service is verified — speed measured at the NTD output and confirmed against your active plan. For FTTP connections, optical signal level is noted. Phone line sockets are tested for ring voltage and dial tone. Where the installation includes pre-wiring only, continuity and labelling are documented and provided to the property owner before we leave.

Continuity tested Speed verified at NTD RJ45 pinout checked FTTP optical level noted Pre-wire documented
05
Step 05 / Handover & Guarantee

Documentation Provided — 12-Month Guarantee Issued

Before the technician leaves your Sydney property, written documentation of the completed installation is provided — covering cable routes, socket positions, NTD location and any MDF jumpering details including the Krone block reference for your unit's pair. This record is useful for strata body corporate purposes and future maintenance. A 12-month workmanship guarantee is issued covering all cabling, termination and conduit work carried out. If any defect in the workmanship appears within 12 months — a socket fails continuity, a termination comes loose, a conduit fitting fails — SECURE A COM returns at no additional charge. Full terms at secureacom.com.au/terms-conditions

Written documentation 12-month guarantee MDF record provided AS/CA S009 compliant Return if defect found
// Coverage Note

Based in Sutherland Shire — No Travel Surcharge Across Sydney

SECURE A COM is based in the Sutherland Shire, south of Sydney. All Greater Sydney metro suburbs — including the CBD, inner west, eastern suburbs, north shore, western Sydney and northern beaches — are within our standard service area. No travel surcharge applies for Sydney metro work. This page exists because we regularly travel across Sydney to complete NBN installations in apartment buildings, strata complexes and heritage properties that require an Open Registered Cabler (A10089). Written quote before work begins, with all costs itemised — labour, materials and GST — so you know exactly what you're paying.

Sutherland Shire base No travel surcharge · Sydney All metro suburbs covered Est. 2008
View full terms & conditions
Ready to get your Sydney NBN installation quoted? Written quote before work begins — no travel surcharge across Greater Sydney metro.
GET AN NBN INSTALLATION QUOTE
Pricing

EVERY SYDNEY NBN INSTALLATION JOB IS QUOTED INDIVIDUALLY.

No fixed price list — every Sydney property is different. Apartment riser runs differ from terrace surface conduit which differs from a simple socket addition in a standard house. Scope the job, get a written quote, then decide.

// Sydney NBN Installation — Written Quote

GET AN NBN INSTALLATION QUOTE

Every Sydney NBN installation is scoped individually before pricing — because a single socket addition in a house with ceiling cavity access is a very different job from cabling through a high-rise riser shaft or rerouting around a sandstone terrace wall. Phone scope for simple jobs. Site survey for apartments and strata. All costs itemised — labour, materials, GST. No travel surcharge within Greater Sydney. Written quote before work begins.

Every written quote includes
  • Written quote — labour, materials and GST itemised
  • No travel surcharge within Greater Sydney metro
  • AS/CA S009:2020 compliant installation
  • Cat6 cabling, conduit, wall plates and RJ45 terminations
  • Krone/MDF jumpering for apartments where required
  • Continuity and speed testing at NTD on completion
  • Written documentation of completed installation
  • 12-month workmanship guarantee on all work
GET AN NBN INSTALLATION QUOTE or call 02 9188 1577
12-Month Workmanship Guarantee All cabling, conduit and termination work — we return at no charge if a defect is found.

Sydney NBN Installation — Pricing Questions

No travel surcharge applies for NBN installation work within Greater Sydney metro. SECURE A COM is based in the Sutherland Shire, and all standard Sydney suburbs — including the CBD, inner west, eastern suburbs, north shore, western Sydney, Parramatta and the northern beaches — are within our standard service area. The written quote covers labour, materials and GST only. If you're unsure whether your suburb falls within the no-surcharge area, mention it when you contact us and we'll confirm immediately. Travel charges only apply outside Greater Sydney — see our Terms and Conditions for details.
Yes. The written quote itemises labour, materials and GST separately so you can see exactly what you are paying for before a single cable is run. Materials include Cat6 cable, conduit, keystone jacks, wall plates, and any MDF comms room components required for apartment jumpering. You will never be invoiced for materials or labour that were not in the agreed quote. If site conditions change on the day — for example, a building riser turns out to be blocked and an alternative route is needed — this is discussed with you and approved before any variation work begins. No surprise charges.
A site survey is required when the job involves an apartment or strata building — to confirm riser access, MDF comms room layout and cable route before quoting. Heritage terraces in the inner west or eastern suburbs often need a survey to assess wall construction and identify conduit routing options. Standard house jobs — adding a socket in a property with ceiling cavity access — can usually be quoted by phone after a brief description of the layout. We'll let you know on initial contact whether a site visit is needed. The site visit is factored into the overall job cost, not charged separately.
Yes, for any NBN installation work that extends beyond your apartment boundary — including access to the building comms room for MDF jumpering or entering riser shafts for cable routing — building management or body corporate approval is required. In most Sydney strata buildings, this involves contacting your building manager, advising them that a registered cabler needs MDF access, and arranging a supervised visit or key access. SECURE A COM can assist with this process — we regularly coordinate access directly with Sydney building managers on behalf of apartment owners, and we understand the typical strata approval requirements across different council areas.
A deposit is not typically required for standard Sydney residential NBN installation jobs — adding a socket, relocating an NTD, or completing MDF jumpering in a single apartment. For larger installations with significant materials costs — multi-room pre-wiring, structured cabling with a patch panel, or strata jobs requiring multiple comms room visits — a deposit may be discussed before the work is scheduled. This is always communicated clearly before you accept the quote. Payment is due on completion of the work. For business and strata clients requiring invoice terms, this can be arranged in advance. Full payment terms in our Terms and Conditions.
We accept bank transfer (EFT), credit card and debit card for NBN installation work across Sydney. Payment is due on completion unless a deposit arrangement has been agreed in advance for larger projects. A tax invoice itemising all line items — labour, materials, GST — is issued on the day of completion. Business clients and strata managers requiring invoice terms can arrange this prior to work commencing. Contact us to discuss invoicing arrangements for commercial or multi-unit Sydney NBN installation projects. For full payment terms, see our Terms and Conditions at secureacom.com.au/terms-conditions.
Licences & Credentials

LICENSED. CERTIFIED. ACCOUNTABLE.

Secure A Com holds every licence and certification required to legally work on NBN and telecommunications infrastructure in Australia. Our master technicians are fully registered with ASIAL, an official national cabling registrar accredited by the Australian Communications and Media Authority (ACMA). When you book with us, you're engaging a properly registered cabler — not an unlicensed contractor. Click any certificate to view it in full.

Open Registered Cabler — A10089 Australian Communications Authority — Licence 16598 Telstra Contractor — CID 90024185 Telstra Install & Maintenance — DC0051 Electrical Craft Certificate — 8915293 Data Cabling — AS3080 ABN 78 130 056 987
Jason Kearney — Founder & Master Technician, SECURE A COM
// Founder & Master Technician

JASON KEARNEY

Founder Jason Kearney is an Open Registered Cabler with 29 years of industry experience. In 1997, he was a manager for one of the first private contracting companies to work in the Telstra network following privatisation, leading the landmark CAN 2000 Project. Since establishing SECURE A COM in 2008, Jason has provided Sydney with independent, expert fault diagnosis and telecommunications solutions.

Jason Kearney signature Read my full profile →
Open Cabler Registration Licence A10089
Open Cabler Registration
ASIAL (ACMA-accredited registrar) — A10089
Cabler Registration Certificate
Australian Cabler Registration
ASIAL Member
Australian Communications Authority Licence 16598
Australian Communications Authority
Licence 16598
Regulatory Framework Licence
Regulatory Framework Licence
Milcom
Telstra Install and Maintenance Certificate DC0051
Telstra Install & Maintenance
Certificate DC0051
Telstra Copper Jointing Certificate
Telstra Copper Jointing
Certificate
Telstra Contractor Accreditation CID 90024185
Telstra Contractor Accreditation
CID 90024185
Telstra Lines Manager Certificate
Telstra Lines Manager
Certificate
Electrical Craft Certificate 8915293
Electrical Craft Certificate
Licence 8915293
Data Cabling Certification AS3080
Data Cabling Certification
AS3080
Bonded Asbestos Removal Certificate
Bonded Asbestos Removal
Certificate
Sydney Tunnel Induction
Sydney Tunnel Induction
Certificate
// Registered Australian Business
ABN 78 130 056 987
Verify on ABR →
Customer Reviews

WHAT SYDNEY CUSTOMERS SAY

5.0
128 Google Reviews
Google Reviews Verified customer feedback
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Trusted By

COMPANIES WE'VE WORKED FOR

From national banks to fast food chains — Sydney's biggest organisations trust us with their telecommunications infrastructure.

NBN · Data Cabling · Fibre · WiFi · Network Infrastructure

We diagnose faults across all Australian ISPs
FAQ

NBN INSTALLATION SYDNEY QUESTIONS

Common questions about NBN installation in Sydney apartments, strata buildings and inner-city terraces — answered by Open Registered Cabler A10089.

Ask a Question
Yes. SECURE A COM covers all Greater Sydney metro suburbs for NBN installation — including the CBD, inner west, eastern suburbs, north shore, western Sydney, Parramatta, the Hills district and the northern beaches. We are based in the Sutherland Shire and travel across the full metro area with no travel surcharge within Greater Sydney. If you're in a suburb near the outer metro boundary and want to confirm coverage before requesting a quote, contact us and we'll confirm immediately. Our Open Cabler Registration (A10089) covers installation work across all of NSW, not just Sydney.
Yes — and this is one of the most common jobs we do in Sydney. When an ISP technician closes a ticket saying the service is active but no signal reaches your wall socket, the usual cause is incomplete MDF jumpering in the building's comms room. The ISP activates the account at the exchange level but doesn't complete the Krone block wiring inside the building that connects your unit's copper pair to the NBN distribution point. A registered cabler with comms room access can complete this jumpering in under an hour. We coordinate building management access and resolve it in a single visit wherever possible.
SECURE A COM provides the full range of NBN installation services across Sydney — NBN wall socket installation, MDF jumpering for apartments, NTD box relocation from basements and car parks, Cat6 cabling through building risers, underground and surface conduit installation, phone line installation for NBN voice services, structured data cabling, and pre-wiring of new apartments and renovations at the frame stage. All work is completed by Open Registered Cabler A10089, compliant with AS/CA S009:2020, and backed by a 12-month workmanship guarantee. Every job is quoted individually before work begins.
Yes. NTD relocation from a basement or ground-floor comms room to a usable position within a Sydney apartment is one of our most common installations. The process involves running a Cat6 cable from the NTD through the building riser shaft to your floor, then terminating at a wall plate in the room where your router needs to be. Building management approval is required to access the riser and in some cases the NTD comms room. We coordinate this access as part of the job. Once the cable is run and the NTD is commissioned at the new position, NBN speed is verified before we leave.
Yes, though heritage terraces in suburbs like Paddington, Glebe, Surry Hills, Newtown and Balmain require a different approach to standard ceiling-cavity installations. Many Sydney terraces are solid-brick or sandstone construction with no usable ceiling void — which means surface conduit routing or careful wall cavity work is required to achieve a clean result. We assess the construction type and existing infrastructure during the site survey, then propose the most practical cable route before quoting. Surface conduit in period properties is fitted with appropriate PVC conduit that minimises visual impact. All installations are AS/CA S009:2020 compliant regardless of property age.
MDF comms room access in Sydney strata buildings requires prior arrangement with your building manager or strata manager. You'll need to contact them, explain that a registered cabler needs to access the MDF for NBN jumpering, and arrange a supervised visit or code access. Most Sydney building managers are familiar with this request — it's a common one. SECURE A COM can assist by communicating directly with your building management on your behalf, providing our licence credentials and explaining the work scope. We regularly coordinate MDF access across Sydney apartment buildings and understand the typical process for different strata management companies.
We work across all NBN technology types present in Sydney — FTTP (Fibre to the Premises), FTTC (Fibre to the Curb), FTTN (Fibre to the Node) and HFC (Hybrid Fibre Coaxial). The most common technology type varies by suburb and building age. Newer apartment developments in the CBD and inner west often have FTTP; older suburbs and established residential streets are frequently on FTTC or FTTN. The NBN technology type at your address affects the installation options — particularly for NTD positioning and conduit routing — so we confirm it during the site assessment before quoting. All installations are AS/CA S009:2020 compliant regardless of connection type.
Yes. SECURE A COM holds Open Cabler Registration A10089, issued through ASIAL — an official national cabling registrar accredited by the Australian Communications and Media Authority. An Open Cabler Registration is the highest level of cabling licence, covering all telecommunications infrastructure work including internal building cabling, MDF comms room work, conduit installation and NTD installation. Our master technicians are fully registered with ASIAL, an official national cabling registrar accredited by the Australian Communications and Media Authority (ACMA). Unlicensed tradespeople cannot legally carry out registered cabling work. For strata buildings in Sydney that require proof of registration before granting comms room access, we provide our credentials on request.

YOUR NBN INSTALLATION.
SYDNEY APARTMENTS.
DONE BY A REGISTERED CABLER.

Contact SECURE A COM for a written NBN installation quote across Sydney — wall sockets, MDF jumpering, NTD relocation and riser cabling for apartments, strata and heritage terraces. No travel surcharge within Greater Sydney. Written quote before work begins.

No travel surcharge · Greater Sydney Open Registered Cabler · A10089 Apartments, strata & terraces MDF jumpering & riser cabling Quoted before work begins

Mon–Fri · After-hours by request · All Sydney Metro Suburbs

Open RegisteredCabler · ASIAL
5.0 Stars128 Google Reviews
Since 200818+ Years Experience
90% FixedSame Visit
12-MonthGuarantee

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