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why is my internet connection unstable

by | Nov 22, 2023 | Internet

Why is My Internet Connection Unstable? Let’s Find Out!

Hey! If you’ve landed on this page, odds are you’re just as perplexed as I was by the sudden disconnects and stubborn wifi connection problems that seem to haunt us Aussies. An unstable internet connection can be a real hurdle, throwing a spanner in the works whether you’re trying to catch up on work, binge-watch your favourite series, or simply scroll through social media. I’ve been there, often enough to recognise the annoying pattern of frequent internet disconnections.

But I’m not one to chuck a wobbly and give in. Instead, I’ll be sharing a yarn or two about my encounters and the steps I’ve taken in troubleshooting unstable internet issues. I reckon it’s something in the backdrop—a behind-the-scenes gremlin, if you will—that often escapes notice until the disconnection demons strike. So, let’s shed some light on these gremlins, shall we?

Key Takeaways

  • Restarts are the go-to first aid for patchy internet – like applying a bandaid to a fresh wound.
  • Keep a squiz for signal strength; a weak Wi-Fi signal might mean your router is copin’ a hiding behind some obstacles.
  • Dodgy cables could be your culprit; they’re the sneakiest of the lot, often causing drama without a visible sign.
  • If your net’s chockers with multiple devices connected, consider it may be time for a bigger pie to share—that is, an upgraded internet plan.
  • Signal interference from your everyday gadgets isn’t a bludger; it really can stuff up your connection.
  • Run a speed test to ensure you’re getting the fair dinkum speeds you’re paying for.
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Common Causes of Internet Connection Instability

As I’ve wrestled with my own share of NBN woes, I’ve come to recognise a few familiar faces in the rogues’ gallery of internet instability. In this piece, I’ll break down some of the usual suspects that can interfere with our digital life down under.

The Impact of Outdated Equipment on Connectivity

We’ve all been there, scratching our heads, trying to troubleshoot unstable internet connection. Often enough, it turns out our trusty, yet outdated equipment, is to blame. Think of it as trying to run the latest software on an old clunker of a computer—it’s not going to end well. Taking the time to periodically router restart or address modem issues can save a good deal of strife and help maintain the online pace we need.

Wi-Fi Signal Strength and Interference Issues

Ever suffered through a weak Wi-Fi signal that drops out more often than a walkabout in the bush? This digital headache can be caused by everything from your router being tucked away behind a bookshelf to electronic devices interference from the microwave. It’s a true battle of wireless connection issues, where the aim is to improve that Wi-Fi signal strength without chucking out all your other gear.

Bandwidth Overload and Network Congestion

Imagine a Friday night when everyone decides to hit the pub at the same time—network congestion can be much the same on your internet connection. With every device in the house hungering for its slice of the bandwidth pie, you’ll soon run into a situation where there’s not enough to go around, leading to a situation best described as a bandwidth overload. An internet plan speed that matched your needs in yesteryears may struggle with today’s connected lifestyle, especially when there’s a congested network. And don’t forget about the frustration when multiple devices connected start to compete for airtime on your network.

“Old gear is like a dodgy cricket bat; you can’t hit a six with a splintered willow. A router restart is akin to giving your sports kit a proper once-over – never underestimate the value of maintenance to keep things in top nick.”

Issue Common Culprit Potential Solution
Intermittent Connectivity Outdated or Faulty Router/Modem Router Restart or Equipment Upgrade
Weak Wi-Fi Signal Router Obstructions or Electronic Interference Reposition Router, Reduce Interference
Slow Internet Speed Multiple Devices Connected or High Network Usage Bandwidth Management or Plan Upgrade
  • Stay on top of your equipment maintenance to avoid outdated equipment becoming an issue.
  • Regularly troubleshoot unstable internet connection to preemptively catch and fix problems.
  • Bolster your Wi-Fi signal strength by removing obstructions and minimizing interference.
  • Avoid bandwidth overload and mitigate network congestion by balancing the demand on your internet connection.
  • Reckon your internet woes are due to modem issues? Don’t hesitate to give your ISP a shout, they’re usually good for a bit of techy advice.

No matter the type of tech bother, there’s almost always a fix that can help you get back to smooth sailing on the internet seas. Whether it’s due for a router restart or calling in the big guns for a cable check, trouble-shooting your tech troubles is key.

Troubleshooting Steps to Stabilize Your Connection

Strewth! A dodgy internet connection can really try your patience, but no worries, there’s a bunch of troubleshooting steps we can crack on with to fix an unstable internet connection. It can be as simple as giving your devices a kick along with a restart or as technical as diving into your network settings. Let’s burl through some of the fixes that should see your connectivity concerns sorted out quick smart.

First up, let’s talk about the old faithful fix—restarting your devices. I know, I know, it sounds like a furphy, but you’d be gobsmacked how often it works. It’s a breeze and can save you heaps of time mucking about with more complicated steps. Give your modem and router a rest for a good minute before plugging ’em back in; this simple act can work wonders to improve internet stability.

Fair dinkum, keeping your devices up to date is crucial too. Like using old slang no one gets, outdated software can make your gear less effective. So, check you’re running the latest updates to avoid your connection throwing a wobbly. Also, make sure your device isn’t switching between Wi-Fi networks willy-nilly, which can mess with your connection stability.

Another nifty tool to have in your arsenal is a Wi-Fi analyzer app, such as Netspot. These beaut apps can tell if your Wi-Fi channel is chock-a-block with signals from the neighbours, which can put a real spanner in the works for your connection quality. Changing the channel on your router to a less crowded one might just be the ticket to a more stable connection. Ready to get your hands dirty? Let’s break down these troubleshooting steps in finer detail.

First up, let’s tackle that all-important speed test:

  1. Run a speed test to suss out if you’re getting the internet speed you’re shelling out for. It’s dead easy and gives you a solid squiz at what your connection’s pushing through.
Action Description Tool Tips
Restart devices Refresh your modem and router by turning them off and then on again. Power cycle your devices once a fortnight to keep things ticking along nicely.
Update devices Ensure your router’s firmware and your devices’ software are the latest versions. Set your devices to update automatically to avoid a headache.
Disable auto-switch Wi-Fi Stop your devices from hopping between networks, which could disrupt your session. Stick to one reliable network for a consistent online experience.
Assess Wi-Fi channels Use an app to check for and switch to less crowded Wi-Fi channels. Netspot or similar can help you find the best channel with least interference.

By giving these a burl, you’ll be well on your way to solving your connection mysteries. Just remember, with a bit of tinkering and patience, you can usually find a fix to your internet woes without having to make a song and dance about it.

“Nothing’s more bonza than a smooth, stable internet connection to keep you connected to your mates and the wider world.”

She’ll be right once you take these troubleshooting steps to heart. But remember, if the gremlins in your connection prove to be a hard nut to crack, it might be time to yarn with your ISP for some specialist advice.

When to Contact Your Internet Service Provider

There comes a time when you’ve tried all the tricks in the book—router and modem restarts, updating devices, checking all your cables—and yet, your internet is as unstable as a kangaroo on a trampoline. When you’ve done the hard yards with no luck, it might be the moment to contact your ISP. They’ve got the smarts and the means to suss out more complex issues beyond your humble abode.

Reaching out to your internet service provider isn’t just about throwing your hands in the air and giving up; it’s about tapping into their arsenal of service provider assistance to identify broader ISP outages or deep-seated technical gremlins. The communication between your modem and ISP can sometimes go a bit wonky; they need a nudge to get talking properly again.

Strewth, I’ve been there, on the blower to the ISP when I’ve found myself up the proverbial creek without a paddle. It’s their job to dive into the nitty-gritty of their network performance and sort out any issues that are causing your net to drop out more than a surfer on a rough day.

“When the going gets tough, the tough get on the phone to their ISP. It’s like calling a mate when your ute won’t start—they’ve got the tools and the know-how to sort out your tech troubles.”

Scenario Sign it’s time to contact your ISP Action to expect from your ISP
Repeated equipment restarts Connection remains unstable after multiple restart attempts Detailed network check and troubleshooting steps from their end
Persistent low speeds Speed test results consistently lower than plan offers Assessment of plan suitability and necessary upgrades
Visible cable damage Wear and tear on visible cables leading to internet drops Arranging for a technician to repair or replace damaged cables
Random disconnections Service dropouts not associated with router or modem Investigating for ISP outages or network instability in your area
Modem update issues Current firmware fails to communicate efficiently with ISP network Providing updates or guidance to ensure modem and ISP communication is crisp

It’s a piece of cake to pick up the phone and yarn with an expert from your internet service provider. They’re a friendly bunch, ready to lend a hand with the know-how to get you back in the digital surf smoothly. Remember, we all need a bit of help sometimes, especially when dealing with unseen network boogeymen lingering in the shadows. So, don’t hesitate to reach out for that helping hand.


Righto, we’ve gone through a fair dinkum journey trying to suss out how to keep our internet from chucking a sickie. It’s clear that having a stable internet connection requires a bit of nous and sometimes a solid chinwag with your ISP. From ensuring your gear is up-to-date and giving your modem and router the ol’ restart, to managing the swarm of devices vying for your Wi-Fi – we’ve covered a fair ground on strategies to fix unstable connection. It’s been a real adventure uncovering these tricks of the trade, and I’m stoked to share them with you.

But if you find yourself still tangled in a web of connectivity issues, don’t stress, mate. Sometimes the problem’s bigger than your backyard and that’s when your ISP can swoop in with the expertise to get to the bottom of it. So, if the steps we’ve chatted about don’t get the job done, giving your provider a ring might just be the key to resolving connectivity issues. They’re the behind-the-scenes wizard capable of pulling the strings to enhance internet stability and get your digital life back on track.

In short, whether it’s finding that sweet spot for your router for a stable Wi-Fi connection or upgrading your plan to keep up with the Joneses; remember, a stitch in time saves nine. By staying on top of your internet health, regularly testing your speeds, and not being afraid to ask for help, you’ll be in with a red hot chance of enjoying a more robust digital experience. She’s apples when you’ve got a reliable net to bank on, and with these strategies up your sleeve, you’re well on your way to that lovely stable state where your biggest worry is what to stream next.


Why is my internet connection unstable?

There could be various reasons for an unstable internet connection including outdated or faulty equipment, wi-fi signal interference, bandwidth overload from multiple devices connected, or issues with your internet service provider. Pinpointing the exact cause can be a bit tricky, but there are some common culprits to consider.

How can outdated equipment affect my internet connectivity?

Outdated equipment such as modems and routers can struggle to maintain a stable connection due to their inability to support newer technologies or higher speeds. Regularly updating firmware or considering equipment upgrades can help resolve these connectivity issues.

What are some causes of Wi-Fi signal interference?

Wi-Fi signal strength can be affected by physical obstructions, such as walls or furniture, as well as interference from other electronic devices like microwaves and baby monitors. Additionally, being too far from the router or on an overcrowded Wi-Fi channel can weaken your signal.

Could bandwidth overload lead to an unstable internet connection?

Yes, when too many devices are connected and using the internet simultaneously, it can overload your network’s bandwidth. This often results in a slower connection or frequent disconnections. Upgrading your internet plan may be necessary to handle the increased demand.

What are some troubleshooting steps I can take to fix an unstable internet connection?

You can start by restarting your modem and router, which can resolve many connectivity issues. Additionally, check to ensure that your network cables are undamaged and that your router’s firmware is up-to-date. Running a speed test can help diagnose if there’s an issue with your network.

When should I contact my internet service provider about connection issues?

If you’ve gone through the basic troubleshooting steps and your internet connection is still unstable, it’s time to contact your ISP. They can check for outages in your area, assess the performance of your network, and aid in resolving communication issues with your equipment.

What are some strategies to enhance the stability of my Wi-Fi connection?

Strategies to enhance Wi-Fi stability include positioning your router in an optimal location, minimizing electronic interference, and ensuring your devices are not auto-switching between Wi-Fi networks. Using a Wi-Fi analyzer app to select a less congested channel may also help improve stability.

How can I determine if there’s an issue with my ISP or my home network?

By conducting a speed test and cross-referencing with the speeds promised by your ISP, you can get an idea if the issue might be with your provider. If your devices have issues only when connected to Wi-Fi, the problem might be with your home network setup or signal interference.

Are there any quick fixes for internet connection instability?

While some quick fixes include restarting your router or modem and disconnecting unused devices from your network, it’s also worth checking for any software updates on your devices and ensuring that there are no loose cable connections.

What should I do if my internet connection keeps dropping out during important tasks?

If your internet connection drops out during important tasks, you may want to connect your device directly to the router using an ethernet cable for a more stable connection. If the problem persists, consider scheduling a check-up with your ISP to identify any underlying issues.

Need Help Fixing Your Internet?

If you just want an expert internet technician to solve the problem for you, we can visit your home or office today and find and repair the issues you are having with your internet service. 

Jason Kearney

Jason Kearney

Head Internet Technician

Jason Kearney is the Head Technician at SECURE A COM, with qualifications spanning NBN, ADSL, phone, and data cabling. Starting as an electrician, Jason quickly delved into the telecommunications sector, leading crucial projects like the rehabilitation of the Telstra network. With credentials in both managerial and technical aspects, he now specialises in phone line and NBN fault location and repair, serving both homes and businesses with effective and personalised telecommunications solutions

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