MDF Jumpering Issues in Apartments: Common Causes and How to Fix Them MDF Jumpering Issues in Apartments: What You Need to Know If you live in an apartment building and your internet isn’t working after a new NBN connection, there’s a good chance the problem isn’t...
ACMA Says, Don’t Use Our Name! The Australian Communications and Media Authority (ACMA) is a statutory authority within the Australian government. It is responsible for regulating all broadcasting, the internet, radiocommunications, and telecommunications....
Incorrect Callout Fee – How to Escape Them? Incorrect callout fees can be a frustrating and costly experience for subscribers of internet service providers (ISPs) in Australia. When an ISP’s technician or representative attends a subscriber’s...
The Benefits of Having a Landline Phone in Addition to a Mobile Phone The Benefits of Having a Landline Seems like everyone has a smartphone and relies solely on it for all their communication needs. However, having a landline phone in addition to a mobile phone can...
Does Weather Mess with Your Internet Connection? You’re in the middle of a crucial work-from-home meeting or watching a streaming show, and suddenly your internet connection slows down—or worse, drops entirely. Frustrating, right? But have you ever wondered:...
A Brief History Of Telstra It’s safe to say that Telstra is a well-known brand among Australians. But how did this multinational telecoms company become the top provider of pay TV, internet, and phone services in Australia? Let’s take a brief journey...
Unravelling the Mystery: Who Invented WiFi? The invention of WiFi is a remarkable technological development that has revolutionised our world. But who is the mastermind behind this wireless connectivity? In this article, I will dive into the history of WiFi, exploring...
What’s the Difference Between a Modem and a Router? When setting up a home or office internet connection, people often confuse the roles of a modem and a router. While these devices work together to connect you to the internet, they serve distinct functions....
Is Your NBN Dropping Out? So, you have a new NBN connection, all seem to be working well for a short time, then BAM! Your NBN connection device decides to drop out. Why does your NBN drop out? We have seen this so many times, and we have a few answers for you in this...
Why are My Modem Lights on But I Have No Internet? If your modem’s lights are on, but you’re still unable to connect to the internet, you’re likely frustrated and confused. Understanding what each modem light signifies can help you identify the problem and get your...
Why is My NBN So Slow? Experiencing Slow Internet Speed? Have you switched from ADSL or cable to NBN only to find that your internet speed is slower than expected? You’re not alone. Many Australians struggle with NBN speed issues that leave their connections unstable...
Want a Dial Tone at All Your Old Phone Sockets with NBN? We provide a service that wires your NBN router’s VoIP port into your existing cabling, so you can have a dial tone at every socket, just like you did before. With our service, you can reconnect multiple phone...
Wanting Your Existing Phone Sockets to Work With an NBN Does NBN know about the 52 volts? There is a lot of confusion at the moment about getting your existing phone sockets working correctly with a new NBN HFC (hybrid fibre coaxial) connection. We are asked often can...
Telstra Complaints: Unravelling the Truth About Network Faults “Telstra said it’s my internal wiring, but the fault was actually in their network.” In recent years, there’s been a notable increase in jobs we’ve tackled for clients where...
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