ATTENTION NBN USERS WHO WANTS TO FIX YOUR SLOW OR NON-EXISTENT INTERNET SERVICE?
NBN Private Technician Sydney
We are a private NBN technician service here in Sydney. We can do all the things that NBN contractors just can’t do. If you’re looking for an NBN fault location and repair you have come to the right place.
No matter what ISP you use we have you covered.
Finally… A Private NBN Technician That Can Solve Your Problems
With NBN fast taking over the way we use our internet and phones, it pays to have highly qualified and capable private NBN technicians who understand this new technology. We are ready to help you whenever problems may arise outside the NBN network.
We provide street to socket solutions for our Sydney customers. So, if you are looking for an NBN private technician to find and fix faults, or to provide you with an NBN installation, then you are in the right place.
We are ACMA registered technicians, this means we have jumped over every hurdle In our way to become registered cablers with the Australian Communications And Media Authority. We have years of both private customer cabling and network experience.
NSW & QLD
We are close by and ready to help Sydney & Gold Coast home and business owners get sorted.
Residential Homes
Providing fault finding and repair on NBN internet services for residential homeowners.
Commercial Building
We fit out and terminate cabled networks for commercial offices, shops, schools and apartments.
24 Month Guarantee
No risk, no worries. We provide you with a 24 Month guarantee on all our installation workmanship.
What people are saying about us.
It’s Real Simple. You Get A Highly Skilled Private NBN Tech To Fix Your Problems.
Being a private NBN technician limits us to only certain things that we can do to help you. We can fix everything from the leading cable to everything inside your home. we can also test the NBN network side of your cabling to make sure that the problems that you are experiencing are either NBN related or your private cabling or equipment.
If we find that the issue you are having is to do with the NBN network, we write you a fully comprehensive report with photos, videos, and full description, along with speed tests, and any problems that we have found, so they can’t wriggle out of it. These reports get NBN and your ISP to take action. We have written over 1000 of these reports in the last 24 months.
Here’s A Brief Outline Of What We Do As Private NBN Technician Here In Sydney.
Troubleshoot And Repairing Your Faulty NBN Service
We have a vast knowledge of potential problems that could occur in your home or business that will cause your NBN service to stop working, drop out, or slow your speeds down to a crawl.
NBN Socket Installations And Relocations
If you need a new NBN socket for your home or office, our private NBN technician can install a high-quality NBN spec socket for you in the location of your choosing. No worries.
Would You Like To Have Dial Tone On Your Existing Sockets?
We are the only company in Sydney who can connect your existing phone socket back to your NBN modem so you can have a dial tone again at all your old phone socket just like before.
Boosting Your WIFI Signal In Your Home Or Office.
Have you noticed that some areas of your home or office have a better WIFI signal than others? We can boost your WIFI signal strength throughout the entire building, home, or office evenly.
NBN Busniess Phone Systems Using Cloud PBX Servers For VoIP
Do you need to upgrade your old phone system from a PSTN service to VoIP? We are experts in getting this done. We partner with many ISP’s and Cloud PBX hosting companies to give you the best solution.
60% Of NBN Users Will Never Have A Better Internet Service Without The Help Of A Private NBN Technician.
You call your ISP as you are having an internet problem. Your ISP run some tests then tells you that they will send out a technician to take a look and fix your problems, only to find that when the technician arrives he runs his tests, then tells you the problem is internal either with your cabling, sockets, or equipment. Then he explains that he can’t do any more to help you, and he packs up his stuff and leaves.
You then sit there wondering what the hell do I do next. Who do I call to fix this problem? About 50% of the time, when we come to these jobs after NBN has arrived we quickly discover that the issue at hand is indeed an NBN network fault. The NBN contractor who had visited your property has let you down.
So what happens now? This is where we can help you. With our reports, we can get NBN and your ISP to act and take responsibility for this mistake, and a lot of the time we can get you a hundred per cent refund for the cost of our service. Because this should have been picked up by the NBN technician on the day of his visit. Why should you have to pay for this when this was an NBN problem all along.
So by using our service after you have had an NBN technician attend, and they have told you the problem was internal when we find it is a network issue, the cost of our service will be free to you, once you get a refund from your ISP.
Some ISP’s are better than others in this regard. If you are with one of the smaller providers you might have a harder time getting your money back, but if you are with one of the bigger providers such as Optus, Telstra, or TPG, then you are more likely to get them to refund the cost of our service. Sometimes they will just credit your account and you will not have to pay for your internet for the next few months.
NBN Network Faults
If we do find the fault is within the NBN network and your ISP had told you that the issue was your problem, we can help you in a couple of ways.
Firstly we will create a detailed report using, test results, visual, descriptions, photo, and videos to prove beyond a shadow of a doubt that the fault is an NBN issue.
Secondly, once that fault has been fixed by an NBN contractor you should be able to claim the full amount of our service call from your ISP. Some ISP’s will credit your account because they had made a false diagnosis of your service.
Just 4 Easy Steps To Getting Started.
#1. Select Your Service
Find the service that best describes what your job requirements are. We offer a range of services.
#2. Pick Your Date & Time
Next, you will select the date and time from our available time slots for the service you require.
#3. Fill Out Your Details
You will next see a form and be asked for some basic details like name, email, address, etc. You will also have the option on some service to pay upfront if you like. Otherwise, pay on completion.
#. Email & Text Notification
Once you have booked your job you will be sent an email and text confirming your appointment with our technician. You will also get a calendar invite so you can get a reminder.
Some of the businesses who trust us with their internet services.
We are the best private NBN technician service you will find anywhere. We are ACMA registered technician who has been servicing our clients for over 15 years. We can do the same for you.
Phone: 02 9188 1577
© 2020 SECURE A COM Pty Ltd.
SERVICES
