by Jason Kearney | Nov 4, 2023 | NBN
How to Report NBN Cable Damage? Question I’ve recently noticed some damage to what I believe are the NBN cables on my property, and I’m not sure what steps I should take to get it fixed. Can you provide guidance on how to report this and what my...
by Jason Kearney | Nov 3, 2023 | NBN
How to find the NBN wall socket? Question Hey guys. I can’t seem to find a socket in my house to connect my NBN FTTN too. Any tips on how i can track the socket down. The real estate said the last owner had internet. Any help would be greatly appreciated....
by Jason Kearney | Nov 3, 2023 | ISP Related, NBN
How to cancel AGL internet? Question i’ve been trying to find information on the AGL website about cancelling my internet service, but I can’t seem to locate any clear instructions. Can you guide me on how to go about this, and if there are any fees or...
by Jason Kearney | Nov 3, 2023 | NBN
How long does NBN take to connect? Question I’ve just moved into a new place and I’m setting up my NBN for the first time. I noticed the sync light isn’t turning solid blue. How long should I typically wait for the NBN connection device to set up,...
by Jason Kearney | Nov 3, 2023 | Internet, NBN
Do I need NBN for internet? Question I’ve recently moved to Australia and I’m hearing a lot about the NBN. Do I absolutely need to switch to the NBN for my internet and landline services, or are there other options available? I currently use mobile...
by Jason Kearney | Nov 3, 2023 | NBN
Why is NBN so bad? Question I’ve been considering getting an internet connection for my home, but I’ve come across the term ‘Why is NBN so bad?’ quite frequently online. Can you shed some light on this? I want to understand the reasons behind...
by Jason Kearney | Nov 3, 2023 | NBN
Where to buy a battery for the NBN box? Question I’ve noticed my NBN box battery is not holding its charge as it used to, and I think it’s time for a replacement. Can you recommend where I can purchase a reliable NBN battery online in Australia and provide...
by Jason Kearney | Nov 3, 2023 | NBN
What kind of NBN do I have? Question I’ve recently moved to a new property and I’m not sure about the specifics of my internet connection. Can you explain the different types of NBN connections available and how I can identify which one I have at my...
by Jason Kearney | Nov 3, 2023 | NBN
Do you need a landline for NBN? Question I’ve been using a traditional landline for years, but I’ve heard that with the NBN rollout, things might change. I’m a bit confused about the transition. If I switch to an NBN plan, will I still be able to use...
by Jason Kearney | Nov 3, 2023 | NBN
Can I connect directly to the NBN box? Question I’ve recently had the NBN installed at my home, and I noticed there’s an NBN box mounted on the wall. I’m wondering, is it possible for me to plug my devices straight into this NBN box, or do I need to...
by Jason Kearney | Nov 3, 2023 | NBN
Where to buy nbn battery? Question I’ve been trying to find a replacement battery for my NBN equipment, but I’m having trouble locating a reliable source. Can you guide me on where I can purchase an NBN-compatible battery and how to ensure it’s the...
by Jason Kearney | Nov 3, 2023 | NBN
Where is my nbn node? Question Hi, I’ve been experiencing some intermittent internet issues lately, and I think I might need to reset my NBN modem to see if that fixes the problem. Could you please guide me through the steps to properly reset my NBN modem? I...
by Jason Kearney | Nov 3, 2023 | NBN
Is NBN fibre optic? Question Hello SECURE A COM, I’ve been hearing a lot about the NBN and its use of fibre optic technology. Can you confirm if the NBN actually uses fibre optics? And if so, how does it work, especially for homes? Do I need any special...
by Jason Kearney | Nov 3, 2023 | NBN
How Do I Reset NBN? Question Hi SECURE A COM team, I’ve been experiencing some issues with my NBN connection and I’ve heard that resetting the NBN box might help. Can you guide me through the steps on how to properly reset my NBN box to see if it resolves...
by Jason Kearney | Nov 3, 2023 | NBN
How Do I Reset My NBN Modem? Question Hello SECURE A COM team, I’ve noticed a red optical light on my NBN box, and I’m concerned there might be an issue with my fibre optic connection. Can you guide me on how to troubleshoot this and what steps I should...
