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02 91881577
SECURE A COM
ATTENTION NBN USERS WHO WANTS TO FIX YOUR SLOW OR NON-EXISTENT INTERNET SERVICE?

ACMA Technician Sydney

We are registered cablers with the ACMA (Australian Communications & Media Authority) Our multi-skilled ACMA technician can solve and repair any problem with your phone and internet service. Over 20 years of experience in the industry.

As Featured In

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WIRED
THE AUSTRALIAN
The Sydney Morning Herald

Only Use ACMA Technician For All Your NBN, Internet, Phone And Data Installations and Troubleshooting.

Are you sick of slow NBN speeds? Do you have a service that keeps dropping out or not working at all? Tired of the kids complaining that the internets not working? Are you looking for ways to get your service working faster? At SECURE A COM, we help with your NBN problems. If your ISP has told you to find a private Technician we are the go-to company for Sydney homes and businesses

Not every tech or company that work in this industry are registered cablers. As a consumer, you have certain rights and safeguards. By only using ACMA registers telephone & internet technician are you guarding against sub-par workmanship, which can result in, for one thing, taking longer to find and fix your fault, which you will pay for? Incompetence can not only hurt your equipment it can be fatal.

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ACMA Technician Can Help With Troubleshooting Internet Issues.

For a long time, people would only think that Telstra could help when it came to fault location and fixing the faults that had been found. But when it comes to private customer cabling there is no better technician to have in your corner than an ACMA registered technician.

The last 15 years, we have helped thousands of Sydney customers find and repair problems with their internet services. Now NBN is here we have remained the top of peoples mind when they need help with their NBN service. We are the top provider in Sydney of high-quality ACMA Technician. If your ISP told you that you need a private technician to fix your internal cabling or equipment then we are the company you need.

ACMA Technician Can Help You With All Your NBN Installation Needs.

Most people don’t know that you can hire an ACMA Technician to install your cabling and socket before NBN even arrive. If like most people you have seen some of the sloppy work that NBN contractors do, then you may have been wondering if this is even possible. Well most definitely can. 

Your NBN installing contractor will only install your new NBN socket 1.8 meters from the utility box on the side of your home. For most people, this will be inside a garage or in the front bedroom, and this is usually not going to cut the mustard. An ACMA technician can prewire your home so NBN just connects to our cable and they only need to work on the network side. 

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Here’s A Brief Outline Of What An ACMA Technician Can Do For You.

NBN Fault Location And Repair

NBN Fault Location And Repair

If you have been told by your ISP that you need to find a private ACMA Technician to fix your NBN services, this is where we shine. We can solve all of your NBN worries. 

NBN Socket Installtions and Relocations

NBN Socket Installtions and Relocations

If you require a new NBN socket or need to have a socket relocated we provide this service to our Sydney customers. Our ACMA Technician can make easy work in getting your socket installed. 

Boost Your WIFI For Your Home Or Office

Boost Your WIFI For Your Home Or Office

If you have noticed that your WIFI signal is stronger in one part of the house but is very week in another part of the house, you may need someone to help with a solution to boost this signal evenly. 

Dial Tone To Existing Sockets After An NBN Installation

Dial Tone To Existing Sockets After An NBN Installation

Many people don’t know that it is 100% possible to have all your old phone sockets working with a dial tone again just like before after an NBN install. We have developed a system to make this happen.

Data Cable Networks For Homes And Businesses

Data Cable Networks For Homes And Businesses

Do you need a secure and reliable network? Then data cabling may be the answer for you. Our ACMA Technician are experts in running and terminating high-end cat6 data cables. 

Get Our Free Guide Emailed To You Now!

8 Pro Industry Tips to Help You Boost Your WIFI. Instant Access

Actionable steps you can take to boost wifi signal today.

8 Pro Industry Tips To Boost Your WIFI

Here’s What Our Customers Are Saying About Us.

Thank you for the inspection, recommendation and installation of NBN cabling to our property. I highly recommend your quick response, reliability and great service
Lesley Pavlis
11:02 11 Jun 20
I am so impressed with Secure A Com. After dealing with my service provider for weeks & weeks & still getting no where, it was such a pleasant experience to work with Secure A Com. I was able to book in a day & time that suited me, the technician arrived on time and the issue was sorted quickly and easily without any fuss. Highly recommended.
Kerry Els
19:13 14 May 20
Excellent service from Jason, very polite. I required the NBN connection to be moved from the front of the house to the office in the back room upstairs. Ensured that everything was up and running before leaving.Very professional, I would highly recommended Secure a Com.
Rosie Argiropoulos
01:26 25 Apr 20
We were thrilled with the service that Jason provided us with. We had been struggling with our new NBN set up and were a bit worried that it was going to be an issue to fix, but Jason was able to fix everything quickly without any fuss, allowing us to go on with our day-to-operations. Would very much recommend!
Creative Learning Preschool
06:09 24 Feb 20
As a retired engineer, I really appreciate the professionalism shown by Jason in connecting the NBN landline and internet from the main house to our separate "granny flat" at the rear of the block. He was punctual and completed the task within the time he had allowed. His phone number is definitely in my list of contacts.
William Stewart
23:53 23 Feb 20
A neighbour recommended Secure A Com after watching some of its YouTube posts regarding installations. On calling Jason, it didn't take too long for me to realise Jason knows what he's talking about. On assessing our internet requirements onsite, he provided us numerous alternatives even if it meant less work opportunity for him. Also, very professional website, easy to understand scope of works with pricing and booking/confirmation service. I recommend Secure A Com for all your internet/network installations.
Kerry Mullins
10:22 09 Jan 20
Jason, is knowledgeable and patient. he was able to reassure me that my problem is not one within my confines but a line problem for Telstra. He was a great help and I have no problem in recommending him.
Brendan Donohue
07:41 13 Dec 19
After the technician attended my home he was unable to resolve my fault, and explained that it appeared that there was a fault between the Telstra exchange and my house. He did re-write the house for NBN and moved the existing ADSL to another room. The resultant internet connection was actually worse. A Telstra technician then attended my house and confirmed that there was a fault between the Telstra exchange and my house. Caused by recent rain.He also checked the Secure A Com's work and identified two issues. The Double RJ45 Socket fitted by Secure A Com needed a filter to separate the landline and ADSL connections. SECURE A COM stated that they did say filters had to be added. I resolved that by fitting a filter myself, but will also have to do the same for all the phones in my house.I was impressed by Secure A Com's initial response, comminication eg automatically creatinf a diary entry for my calender etc, as well as the technician who attended my house.
Steve Bender
05:23 15 Nov 19
My Mum and Dad were over the moon with the work Jason did at their home today. The NBN set up wasn't ideal for their telephone requirements, and he sorted it out quickly and efficiently. Jason is friendly, polite, patient and helpful. 100% recommendation.
Melissa Weir
08:50 01 Nov 19
I was very happy withe the service they provided. They arrived promptly and gave very good advice. I would have no problem recommending them. Even my son, who only expects the best, was impressed.
Antoinette Plater
01:17 29 Oct 19
ON time, polite and efficient and quick to get job done and offer advice.
Tony Lameri
00:56 14 Oct 19
Jason was friendly and extremely professional - he fixed all issues we had after our switch to NBN. Would highly recommend Secure a Com!!
stelts
06:33 03 Oct 19
Jason resolved our issue speedily & efficiently. He was friendly, extremely helpful & very patient! We wouldn’t hesitate to recommend him.
Eleanor Durward
14:22 25 Sep 19
Jason really knows his stuff. If you have trouble with phone or internet ring secure a com. They will find the problem and tell you the best way to fix it and if it is a network problem or phone company problem and they should fix it. Great work Jason, will use you again if needed. Thanks again Secure A Com.
William Rea
11:08 06 Sep 19
Jason was absolutely brilliant. I told him the issue I was having and he quickly and efficiently told me exactly what the issue was and how to get it remediated via Telstra and NBN. And thanks to his video, there is some great evidence to prove the point. Thanks Jason!
Matthew Ridolfo
20:45 26 Aug 19
Thanks Jason for doing a great job, keep up the good work and Videos .
Mick Perkins
07:26 20 Aug 19
Jason was AMAZING!! We had so many issues - telephones, NBN, internet & International streaming systems. He FIXED EVERYTHING! He was so kind and patient with my elderly parents. I would recommend Jason and Secure A Com to anyone with tech issues. You are wasting your time & money using anyone else. Thanks Jason.
Nikki Zongas
04:44 17 Jul 19
Jason and his team are amazing, Great Quality of workmanship, very knowledgeable . Can be trusted to work on their own accord. I was extremely happy to find them as a new business partner Highly recommended !Thank you
Boris Shen
00:01 12 Jul 19
Jason was a great help with a difficult intermittent problem. I appreciated how he clearly explained what he was doing, and further steps to take if the problem persisted. He was also very thorough and took his time to fix properly, unlike the previous 5 NBN technicians we had out.
Jason Persson
02:56 09 Jul 19
Jason provided a fantastic and friendly service, and was able to visit and resolve the phone socket issue at my residence at very short notice. After searching online, I was glad to stumble on Secure A Com, and wouldn’t hesitate recommending them to others. Thank you!
Ali Beydoun
09:49 14 Jun 19
I've now used Secure A Com twice and would recommend them to anyone. Friendly service and excellent skills. Called on one occasion to advise they were stuck in traffic and were running late. 'It's the small things'. Jason was very knowledgeable and efficient and a good bloke to top it all off. Great company to deal with. Sam
Sam Laverty
10:21 15 May 19
I've now used Secure A Com twice and would recommend them to anyone. Friendly service and excellent skills. Called on one occasion to advise they were stuck in traffic and were running late. 'It's the small things'. Jason was very knowledgeable and efficient and a good bloke to top it all off. Great company to deal with. Sam
Sam Laverty
10:01 09 May 19
Quite possibly the only positive thing when doing NBN , I rang these guys after 7 months of drama with Telstra I was in a desperate need and the owner commented that he could tell I needed someone to do their job.... he then moved a bunch of work around and made me an appointment the very next day.I rang at 4pm and the appointment was set for 12pm and to my amaze the technician was 2 hours early. the technician "Jason" was a true blue good guy and was really knowledgeable and helpful when I was asking his opinion on the location of the item.this will not be the only review I write I cannot recommend Secure A Com more highly
LUKE MCMAHON
08:08 01 May 19
I can thoroughly recommend Secure a com. Jason has installed data cabling for me in the past and recently solved another issue with our internet connection. I am so happy with the results. I will definitely use Secure a com for any other issues that may crop up. The service was prompt, professional and efficient.
M G
07:15 09 Apr 19
Excellent communications and service. Jason found a difficult job and managed to get the primary need finished in a quite short timeframe, with a second visit arranged to finish off.
Jim McVey
08:46 27 Feb 19
Extremely easy to book, friendly technician who was incredibly helpful and fixed our issue promptly. Very happy customer!
Rachel Flay
08:06 06 Feb 19
Jason of Secure A Com arrived right on time for our appointment. He very quickly found the fault on my mother's phone line, which two Telstra technicians/contractors could not find, and rectified the fault straight away.I have no hesitation in recommending Jason as a very professional technician.
Gary Schulz
05:44 04 Feb 19
Jason, thank you for doing a great job. Very professional and thorough. You found the problems and fixed them. Also you confirmed what work does not need doing. This helped us enormously. We really appreciate your service to SSNA.
Garry Haberecht
00:16 17 Jan 19
Jason is an awesome technician, I'd recommend him to everyone. He spent hours to troubleshoot every single pair of cable in my apartment and finally fixed my 2-week-down internet connection 🙂
Thang Le
00:49 06 Dec 18
As Jason said, telephone noise faults can pose a challenge. Jason thoroughly tested our system, settled our noise fault and provided options for future solutions if required.
gordon Lever
05:18 03 Dec 18
Highly recommend Secure A Com, not only was Jason very helpful in installing our cables he was also able to quickly troubleshoot our faulty internet cables
John Khalil
03:07 13 Nov 18
Great service, they provided me with a lot of advice prior to the job, arrived right on time, extremely friendly and very proffesional. I highly recommend Secure A Com
Adrien Vermande
05:42 16 Oct 18
Jason is a true professional. A former highly skilled Telstra technician, Jason has wealth of knowledge and he understands the frustrations of both residential and business users. He knows the network inside out, thats why I refer my clients with network issues to Jason. Cheers Gary
Gary Rockliff
16:32 28 Sep 18
Jason was very helpful and he did great job.
Itojo Hardie
00:49 24 Sep 18
Jason from Secure A Com was amazing. After weeks of being screwed around by telcos, he came the day after I called and was able to identify the fault right away. He definitely knew his stuff.
Asia Lenard
01:23 05 Sep 18
Had NBN installed, but the other phones in the house didn't. They go all our phones working again. Very very happy.
Juan Alvear
00:16 13 Aug 18
Great Service! We couldn't be happier with how our office relocation went. We have over 20 workstations, the boys from SECURE A COM wired our new office for phones and data. They even went to our old locations removed all the rack equipment and installed at our new Epping office. Completed the project on time and at a very reasonable price. What more could you ask for.
Paul Stein
00:59 12 Aug 18
Top service! Fast response to my enquiry, excellent customer service and follow up. Highly recommended!
Samantha Getty
01:29 11 Aug 18
I cannot speak more highly of Secure A Com. We moved into a new house and had huge issues with our new broadband installation. It was installed not only where it was completely inaccessible, but our internet was dropping out constantly and our phones would not work at all. Jason from Secure A Com could not believe where the previous tech had installed the service and not only did he move it for us, he rectified our internet issues and our phone service. He was one of the most accommodating and polite tradespeople I have ever met. A huge thumbs up from me
Jodie Lee
00:16 11 Aug 18
We cannot recommend these guys enough! The service was perfect....on time, polite and explained in plain English. The issue was quickly found and resolved immediately. no muss, no fuss.
wayne fogg
22:22 02 Aug 18
Prior to SECURE A COM coming out onsite, my ADSL 2+ was connecting at 256Kb/s downstream. We had previously had an electrician come out attempt to fix the issue, but never completed the job as they were unable to locate the IDF. Jason was able to methodically determined where the problem was, locate the IDF, and fix the problem. He continued to work on the problem even after restoring the connection to ~3Mb/s because he knew from his initial testing that it could go faster. Thanks to his efforts, my internet is now connecting at its maximum possible speed of ~7Mb/s. Jason works to a quality and customer satisfaction level that exceeds other trades people. I definitely recommend SECURE A COM as they are very profession, thorough, and go above and beyond to ensure the issue is fixed.
Anthony Grasso
01:40 21 Aug 17
David Barkho
05:39 18 Jul 17
Jason was fantastic, arrived on time was able to provide everything I needed in order to get Telstra to acknowledge that there's a fault on my line. After 2 months of arguing with providers it appears Telstra has finally admitted there is a fault between my unit and the exchange.
Bryan R
01:10 18 Jul 17
Highly recommend. Professional,prompt service accompanied by a written report of work done.
Margaret Thomas
05:08 20 Mar 17
Prompt and capable but didn't read written request, needed to talk in person.
Alison Clouston
03:17 20 Feb 16

Just Some Of The Businesses That Trust Us With Their Internet Services

THE DAILY TELEGRAPH LOGO GS
The University Of Sydney
Northies Cronulla Hotel
Bakers Delight

Awarded 5 Stars

You only have to read our reviews and customer testimonials to see the level of service we provide every client.

Testing & Training

Our techs sit internal exams before employment on competency in their selected fields. We only hire the brightest

Online Booking

Inside your client portal you can schedule our services. Select the service, date and time and that’s it, you’re done!

NSW Police Checks

Our techs have been through state and federal police background checks for working in sensitive & secure areas.

Data & Networks

Looking to solve your slow and inconsistent speeds throughout your home while networking and share between devices?

Private Client Portal

Our clients have a 128-bit SSL encrypted client portal. Here you can book jobs, share document, make payments.

How did you find us?

We get loads of referral from ISP’s. Why? We consistently deliver great results that make their customers happy

Are you a gamer?

We know you love your speeds fast and uninterrupted, give us a call and find out about our LAN solutions.

The NBN Technologies We Work With

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SECURE A COM

We are your the best private NBN technician service you will find anywhere. We are ACMA registered technician who have been servicing our Sydney clients for over 15 years. We can do the same for you. 

Phone: 02 9188 1577

© 2020 SECURE A COM  Pty Ltd.

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